Sphere

Why I like living downtown at the Sphere… There are several reasons beginning with my favorite song from youth is Petula Clark’s «Downtown» — and I have been fortunate to have this opportunity for many years. Another main reason for liking living here is that I don’t own a car — correct I don’t, but I do rent cars for some trips. I also love the convenience (and exercise) of walking to work, Church, Theatre, shopping, and various forms of travel — love those Trolleys too. I have found boot studs for winter ice, and I look funny in rain ponchos for when it rains and again love those Trolleys. I have learned to bus and walk to markets, haircuts, alterations, dry-​cleaning, doctor appointments, restaurants, Film Festival and Tower City Cinema, and other movie theatres. Did I mention the pool on the roof? This past year we go more lounge chairs which are really nice. I am definitely one of the «old timers» here and downtown and I am OK with that.

Beautiful building that is right next to the playhouse theatre district. What more do you need? The staff is friendly and helpful and has been very responsive to any order I put in.

I need to move quick and was a little hesitant after reading the old reviews but I must say I love my place and I’m very pleased with my decision my place is very clean and well maintained if I have any problems the staff is very quick to fix anything I ask for and the indoor heated parking is affordable and convenient… I would most definitely suggest the sphere to anyone looking for the cost it can’t be beat in this downtown market

I currently live here and have lived here to date for a year and a half. I read the reviews and heard from people about the poor condition of the Chesterfield but also assumed things would get better. After talking to the old management I was reassured everything was going to change. Many broken promises and let downs and stabs in the back later, here is my review. Lets just say the management is terrible (The newer property manager has actually kicked a residents pet). Infestation is a problem. They fine for everything and are raising rent next year even though nothing is currently working. The AC didnt work for 2 months of the summer last year. They lied to residents saying that they couldnt turn the AC on yet because of a city rule, but then those signs were removed a week later. Quickly removed because their were talks of class action law suits being issued. However, the Chesterfield staff instead blasted heat into residents apartments with central air. There is no way to completely shut off the heat, only to hope to restrict the flow of it coming out of your unit. It sucks to think about how shitty you are being treated. When its 90 degree outside, midges are stuck to your window and there arent screens so you cant open the windows, and you have hot air coming through your AC unit. I was promised re-​embursement for running my fan since my Electric bill trippled and they said I had been mis-​informed. So I was not only miserable, but dubbed as well, and had a large bill to pay. Lets just say the girlfriend needed convincing to come over as did my friends because being at their parents house was more enjoyable than even stepping foot inside the chesterfield. And all the apartment photos on their sites are artists takes on the space, because the reality is nothing looks like its shown. Even the pool on the roof is bad since it’s not heated it takes until 2pm to warm up and by then bugs are all over the top of the water. So there isnt even a good time to actually go swimming and its only open during the usual pool season, then you lose access to the roof once its closed. Talk about pointless, having a pool and it being 80 degrees in October and not being able to go up on the roof or swim. Cheap place, bad property manager, and you’ll hear (corporate controls… more times than you’ll ever want to hear). So why have Cleveland based employees if corporate dictates everything anyways? Just annoyed and after 2 years of bad treatment, they are going to up my rent even though over the last two years promises of new things were never kept, very slow, and I still paid full price when everything was «In progress». Now that things finally are getting done you’re going to charge me more?! Get real. If you are a college kid, the doors are at least cleaner. If you are a local, I suggest you live from home. If you are not local, I suggest you look elsewhere because otherwise you will likely get sick and spend most of your time elsewhere anyways… Just saying.

JUST CALL ME DOCTOR, CAUSE I CAN FIX IT!
This apartment building was previously named the Chesterfield and is located in downtown Cleveland. It is popular due to it’s closeness to the Medical College and University. Due to some negative ratings and a poor reputation, they decided to change their name to Sphere and hire new management staff. Before the change, I actually had the pleasure of working with the Office Manager in an effort to get my neighbor’s son settled in his new residence.
One day my neighbor is looking distressed and I see my husband speak with her briefly. He tells me that there is a problem and when she comes over, I can tell that something is really bothering her as I have never seen her in such a state. She couldn’t really speak to me, (too emotional), but here is what I gathered between my husband, her husband and her daughter: Apparently, her husband had obtained an apartment at the Sphere for their son, but there was some conflict and things were not going to work out so they were going to move the son to another place. My neighbor was actually planning to fly up that weekend to do an exhaustive search, TWO WEEKS before school started. I told him that we were on our way to Akron on vacation and that we would handle things because «our» son had to stay at the Sphere. It was the best location for access to the University and I knew that my neighbor was exhausted and his wife was very overwhelmed with the situation. I requested that he give me COMPLETE permission to act on his behalf and he did.
When we arrive in Akron, I contact the Office Manager to explain the dilemma and the need to resolve the problem ASAP so that we can move forward. She told me what was needed and I communicated this back to my neighbor. He worked on his end to get the paperwork faxed and other documents sent overnight. I think that they had a communication problem because my neighbor has a thick accent which I am accustomed to, but may be difficult to understand over the phone. I think that they had both become frustrated trying to communicate with one another. The next day we picked «our» son up from the airport, took him to pick up his belongings, took him shopping for additional supplies and then met with the Office Manager.
Everything flowed like butter, the documents arrived on time, the paperwork was ready to be processed and we were able to complete the final process in a timely manner. We checked out the apartment and it was very nice so we helped our son get settled. We were pleased to see that there were many students in the building so that he would have an opportunity to make friends. He was very appreciative and gave many hugs.
Now the «funny» (as in interesting) part: When we arrived home, his parents were super excited. They had gifts for us and had told all of their extended family in India and throughout the US what we had done and they all sent a collective «Thank You». I understand that this is the type of matter that is usually handled by family and it would be an imposition to ask someone to do such a thing. But, we were more than happy to do it and I think they knew that there was no way that I would have taken no for an answer. Madelyn knows best!
I really appreciate management at the Sphere for helping to get the matter resolved. Yes, «our son» is still in his apartment and all is well. I do hope that things are going better for this complex because they certainly came through when I needed them. We found the Manager to be very helpful and very professional and was pleased with how she addressed and resolved our dilemma.