Commodore Perry Service Plaza

I make this drive quite a few times a year. This one star rating is for Einstein Bagels. Every single time you never fail to have the worst costumer service ever! You’re messy, you’re rude, you walk away from the counter when you have a line, you don’t make a sandwich the way a customer asks, service takes forever!!! They need to clean house. Get new management and start over. It’s bagels man, get it together.

SBARRO… How do you run an Italian food eatery and run out of spaghetti? Took the alternative, baked ziti and it was awful… dry to say the least… like chewing rubber bands! TERRIBLE TERRIBLE TERRIBLE! This was at 8:00pm.

Honestly I enjoy driving on turnpikes. I find them much easier driving than other types of highways and the service plazas are an integral part of that.
This one is pretty much right in the middle of Cleveland and Toledo and I usually stop here for gas and the Einstein Bagels. It’s usually very clean and I like that there are tons of bathroom stalls. During rush hour times though the gas pumps can get crowded.
I also wish there were more trees or shady areas to park under since dogs aren’t allowed inside the plaza building and it is dangerous to leave them in hot cars.

We stopped here knowing it would be a little over priced because most service plazas are, but it was way more than expected. The tables in the dining area were not kept clean and we did not see anyone cleaning the entire hour we were there. We ordered from BK, Sbarro and Einstein Bagels. Sbarro was kind enough to give me a small bowl of spaghetti with one meatball for the price of a small salad $ 4 w/​no drink for my 4yr old daughter. They did not have a kids menu. My husband and 7yr old son ate at BK for $ 18 (normally we could all eat for that price). I ordered the turkey club from Einstein Bagels w/​no drink but it came with a bag of chips (or u could choose a piece of fruit; i.e. banana, orange, or apple) for $ 9. I waited 30min for my sandwich and it was NOT worth the wait or price. I watched them make my sandwich, it took 5min to make but 30 minutes to receive. The woman cut the bread, squeezed sauce on it, put some (what looked to be from a distance) red peppers on it, then cheese. Paused, scraped the peppers and cheese off then put «fresh» cheese back on then the turkey and one bacon slice. It was microwaved for 40secs then put on the press for 1min 45sec. It was taken off the press, but there was not a wrapper ready to put my sandwich on. Instead of getting a new wrapper, the woman chose to use a wrapper already in use by a sliced everything bagel. The bagel was slid off, my sandwich opened and lettuce and tomato thrown on, then rolled up, put in a bag and finally served to me.

I stopped here to use the bathroom, and what I walked into was not a service station. No. This was a mini-​mall. This place had a food court, gift shop, game room, gigantic bathrooms, and wifi. The food court had Starbucks, Einstein Bagel Brothers, Cinnabon, and other assorted mall food vendors.
Holy Cow. Other rest stops, step up the game!
P. S. It was snowing here.