Pizza Hut

Average Pizza Hut for a busy area, lobby area by carry out seems run down and dirty. There are always 5 employees that are within sight of the carry out counter and often it seems it takes a few min for us to be greeted. Phone is always ringing with no one answering it. I always place my order online with a scheduled pick up time, my order has never been ready as promised. It always is about 10 min late which isn’t much but every single time. I doubt I’ll keep coming to this location, I rather drive to post falls for better service

Great Pizza! Love the Sriacha drizzle. Friendly Staff. Consistent. My go to spot for fast food pizza, and that is the only world I am rating. Consistent, Good value!

Came in after dinner rush and the waitress told us to find a seat. We couldn’t because none of the tables were bussed. Finally found a corner booth and sat down. Should have been my first clue to leave. We then waited for 25 minutes and the waitress hadn’t even taken our order so we ended up walking out. I will say though the one star is because I felt sorry for the waitress. she was by herself and there was only one cook in the entire place. Ridiculous! I hate causing a scene or walking out but this was one of those situations where a quick dinner to feed hungry kids would have taken 3 hrs!

I ordered 2 pizzas for the 11 buck deal and it cost me $ 31. Don’t get the math, but what ever. I paid online and got a confirmation. When the delivery guy gets here 40 minutes later, he says the credit card system is down and i need cash. I tell him i don’t have cash (definitely not the delivery boys fault), but he nor i were given any alternative. It was like, oh well. If your pizza isn’t very good, ya might consider good customer service. Too many other pizza places in this town to put up with shabby service. Pizza hut– ya might want to give your drivers a little latitude on making it right, so then you won’t lose customers in the future.

Service was good! Food was hot & yummy! And price was excellent :) atmosphere is exactly what you would expect. It seemed fairly clean compared to other Pizza Huts I’ve been too. But it’s very casual dining. For example the table beside us began belching loudly, which was a hard lesson to teach my son when he witnesses grown men doing it! But for the price you probably can’t expect too much class from other customers! Overall it was pleasant & nothing the staff could control went wrong.

This pizza hut doesnt just stink a little bit. It stinks alot! Bad management all the way around. I feel sorry for the employees that have to listen to these moron district managers that try and tell them how to help customers and run a restaurant. Because many of the employees are great here I give it a two. The bozos that oversee this pizza hut get a minus 8… We live literally 5 miles from this pizza hut. For 7 years they would not come up to our home because it was not on their outdated map. So we meet them at a place that did. The beachouse restaurant right by our house. We endured wrong orders brought, wrong number of pizzas, wrong type chicken wings, driver not showing up for 45 minutes, etc. etc.etc. We ordered 6 pizzas at a time for parties. Then after 7 + years suddenly they state we can not deliver to that address anymore. Its a place of business they said and its no longer on their deliver map. I said well drive the .1 mile and come to our home. You are the ones that set this up for us 7 years ago. We tip very well every time as well! Nope, my boss will not allow me too. There is incompetence and stupidity. The manager of this pizza hut is amazing, they are both. When you live in a small tourist community, you would think that you try and take care of your good customers for those rough months of winter when things slow down. Not the appleway pizza hut! AVOID!

We went to this pizza hut pretty late at night, we were the only
customers there. It was surprisingly good and the service was very
good. The salad bar was fresh and tasty. The pizza was better than I
remember it being at other locations. Their liquor license had expired
so there was no beer but we lived through it. I would eat here again.

I probably should have known better than to try out a nostalgic classic; early childhood memories of Book It, tasty personal pan pizzas and delicious breadsticks should have been left alone. However, on our way back to Montana, rather than stopping for another greasy Burger King meal next door, we decided to hit up Pizza Hut.
M! I! S! T! A! K! E!
Admittedly, our vapid, clueless, high school dropout of a server was our main issue, but she singlehandedly ensured that I’ll never set foot in a Pizza Hut again and should be fired.
We arrive at opening, 11 AM.
–Seated at a booth with a giant rip across the width of the seat.
–15 minutes passes before she takes our order
–15 minutes after our order is taken, I have to get up out of the booth to ask for our drinks (there is ONE OTHER TABLE in the restaurant)
–No utensils in the salad bar — am forced to use a fork from the table
–No paper towels in the bathroom (upon telling the idiot waitress, she hands over some napkins and DOESN’T PUT ANY MORE in the bathroom)
–ONE HOUR LATER our food arrives (we suspect she didn’t even input it until 30 minutes after we were there, as she kept wandering around lazily, chatting with co workers, and finally went over to the machine) — husband’s pizza has cheese on it even though we ordered it without. Now we have to wait another 15 minutes to get his.
–Someone in our party goes and complains to the other staff, who seem apologetic but say they can’t comp us for anything as the ticket was already punched in.
WORST EXPERIENCE EVER.