AccessOne Solutions, LLC

This is a great place got my iPhone 6 screen replaced for a reasonable price and very speedy just a little under an hour and we were good to go
Very professional place 5 stars simple and straight to the point

Wish I could give 0 stars. AVOID THIS SHOP
I had issues with two separate cases dealing with Access One Solutions. Each case ended with a phone in WORSE condition than when I dropped it off to be «fixed» and each time, they kept saying that it would be fixed but pushed the repair date back.
First, I had a Galaxy S4 with a cracked screen. Two weeks after the drop off day was when we finally got the phone back, even though they said it would be completed in a day. We called at least 5 times and they kept saying, «Give us two more days.» However, after fixing the screen, we discovered that the camera was not working and the phone screen became blurry (which was not an issue before dropping off the phone to be fixed) so they said they would fix it. They fixed the blurry part but then the camera never showed an image after they worked on the camera a second time. Essentially, they put the phone in worse condition after each time they «fixed» the phone. After the THIRD time of having it sent over to them (about two months later), I just took the phone back because I was too frustrated with the level of service I was receiving.
I also dropped off a Moto X on the same day I dropped off the Galaxy S4 the first time. I simply needed my screen to be replaced and I was told it would take one week. After a week, they informed us that they needed to order a new part. I kept calling them every week to check up on the status of the phone and each time, they kept giving a new excuse and pushed the repair date back one week. After two months of this, I took the phone back and just like with the Galaxy S4, the phone was in worse condition. The Moto X simply doesn’t turn on anymore and is completely dead. Before, it was fully functional with a cracked screen. But hey, at least the screen’s not shattered anymore.
They never fulfilled what they promised and actually left both phones in WORSE condition than when I originally gave it to them. They told me that both would be simple fixes and that it wouldn’t take more than a day and a week, respectively. They also never called me back to update me on the status of the phone. This could have been avoided had they simply kept me in the loop instead of leaving me in the dark without knowing what was going on with my phones.
TL;DR — Awful customer service and they put BOTH phones in worse condition than before I dropped it off at this location

This shop is awesome. The owner Marc is a straight forward type and gets everything done the right way. The shop is slightly small but there’s a waiting area outside the shop with cold a/​c. Their prices are a little steep but it’s due to genuine parts instead of cheap Chinese parts that most other shops use. Turn around time is quick from same day to 5 days depending if they have to order parts. It’s way better than other repair shops in the dmv. Their staff are friendly and helpful. I rather come here and tell my friends about this place because they have better treatment and actually know what’s the issue is with your electronics.
They also buy cell phones, computers and tablets so if you have any that you don’t use then come there and they’ll diagnose it to see if it works and buy it from you. I love this place.

Took them nearly a month to replace my keyboard without prior notice. They also do not answer the phone or call you back usually. There was a lady at the desk and she was nice and she apologized for this inconvenience. They need to hire more people to respond to their customers needs. My advice, try a different place.

They fixed my cracked iPhone 5 screen in under 4 hours. And the price can’t be beat! Now my phone looks brand new :)

I was desperate to have my phone fixed because of the nature of my job and the need I have to be in constant communication with superiors. I called to ahead to say I was coming but arrived earlier than expected. Still, AccessOne made room for my phone in the heavy work schedule and within a half hour I had a new screen on my cracked (terribly cracked) iPhone 5c. Unlike other repair shops, AccessOne had the screen in stock and accomodated me in my sorry situation. I am grateful for their service and for tempering my haste. The cost is a bit steep but is cheaper than most places and because it was a work phone I couldn’t go just anywhere. I was grateful for their time, effort and proven service.

Knowledgable, fast and well stocked.
Rare in this day and age.
Excellent phone manners and customer service too.

I needed my Kindle charger fixed. The repair is common but I didn’t want to try it myself & Kindle no longer offers repairs. Access One Solutions diagnosed the problem and fixed it. They took a couple of weeks to get it done but it saved a device that the company said would have to be replaced. The cost was reasonable at $ 40. They were courteous & offered a great explanation. There are so few stores that FIX electronics I was grateful to find them.

Where do I start?
Firstly in todays world a cell phone is essential, not having one can have serous social and professional implications. Anyone who takes their phone to a repair place obviously doesn’t have insurance on their phone and in some cases may not have a back up phone, so these repair ordeals we want to go as quickly as possible.
I walked in there in the evening on 11/​20, told them my problem which was a broken charging port. I was told that I could forgo diagnostics since I told them the problem (but I would have to pay if another problem came up later — this is fair). I was then told if the part was in stock I could receive my phone the next day, if not they would order it and it would be there within 24 hours.
The part was not there, they had to order it. This takes 3 – 5 business days, not the one day which was communicated to me on ¹¹⁄₂₀. However I said OK, I’ll let it slide. Now I am here on ¹²⁄₂ — 12 days after I gave them my phone and I went to pick it up. Not only was my phone not touched, they wanted to charge me a $ 25 fee to get it back. i asked them if this was for keeping my phone warm for two weeks.
No, the fee was for diagnostics.
I got my phone back without paying them, however I am still in the same state I was 12 days ago. Take your business elsewhere if you want honest and forthright people to take care of your problem in a suitable time frame.

I was thoroughly impressed with the work and the customer service here! I went in with a completely demolished iphone 5 and Mark (who was very specific and detailed) got right to work on my phone! I let him know about a time constraint and he fit me right in finishing within the hour! My phone is like brand new and done at an affordable price! Great service and great work! Will return for all tech problems!

Superb service, very professional lightning fast repair on my cell. Marc was my tech, even replaced my bling bling case! Kudos A+++++!

My baby dropped my iPhone on the ground and cracked the screen. They fixed it in a day.
Easy to do business with, good at what they do, courteous service.