Nestle Toll House Cafe by Chip

I am really excited about this café. When I was there today, they were going through the remodel ideas. Wow! They are going to do some amazing things here in this café.
Also, I could not believe how many cookie cakes were going out — I had seen 5 cakes decorated while I was there.
Thank you Nestle Café!

As I sit here with my family waiting in line this happens. The guys working is coughing in his hands and not washing them. He is drinking out of a drink he has behind the counter. Then to top it off he brings out a dirty cookie cutter and wipes it with a paper towel and cuts a sheet of cookies for a family. No no I will not spend my money. This is a health hazards indeed.

Yummy cookies!!! Smoothies available as you can creat your own ice cream cookie sandwich!

I never realized that there was a store like this until I was at the movies right by this shop. Not only are cookies served, but there is ice cream as well. I have only gotten cookies and there is a good selection of cookies to choose from. Cookies are made fresh daily (I assume). Best bet is to get the cookies when they come out of the oven since they are still on the warm side.

Meh perfectly describes this place. The cookies were okay, but for the price, I was expecting better. There wasn’t much selection to choose from either, so that was a bummer. This would be a good alternative to ice cream for the occasional sweet treat, but its not the awesome cookie place I was hoping it would be.

This place needs better management! After movies, my husband and I went there for coffee, chocolate and cookies. They are pricey and they don’t worth it! Coffee was awful, and hot chocolate was too sweet. Cookies are alright — I think they are probably the only thing selling.
The main problem is the staff — the boy has his girlfriend coming in and out the employee area and getting food (not sure if they are paying for them).
After this visit, I even emailed Nestle Corporate Office on them and they told me that they were sorry but they weren’t responsible for their stores. I should contact the franchisee…
The location of this coffee/​cookie place is definitely an advantage. It could be much if they improve the quality of their food and management.

Great place for an occasional treat. It is on the pricey side so be prepared to part with your money.
I took my niece and two kids of a family friend to Nestle Café over the last few days and they loved it. They have amazing hot chocolate that was a hit amongst kids and grown ups.
The large assortment of cookies is another bonus. I tried the macadamia, peanut butter and chocolate chip, as well as the regular chocolate chip and they were all terrific. My favorite is the peanut butter and chocolate chip, it melts in your mouth, so good!
I also agree with what Sean wrote regarding posting the cost of things, that would be helpful. Another thing to note is that they weirdly do not have kids cup sizes, the smallest cup is about 12 oz, which is usually an adult small at any coffeeshop. My recommendation is to get one small for two kids if you’re taking more than one kid w/​you who wants hot chocolate, it’s plenty of hot chocolate!

Nice little place for a few extra calories at the end of the night. Try the ice cream sandwiches, they are to die for.
My only real problem with the place is it seems like it was set up by a former speak easy owner. There is no real menu in the place, and of what there is to identify their products there is no price attached. You really need to ask the staff what there is to eat and asking the price just makes you feel cheap. Added to that if there is anyone else waiting to be served you then feel like you are holding up the entire process.
A little better communication with the patron and you might get a half star more.