Ruby Tuesday

My steak was dry and there was a long strand of hair wrapped around the lemon wedge in my drink. It didn’t matter that I complained, they still charged me for my dry steak and hairy drink.

I had a very pleasant dinner at this location last night. Server Naser E was attentive except for a slight error in forgetting my A1 Sauce. Forgivable! I ordered the Bella Mushroom Sirloin which was cooked precisely Medium and tasted great! Even the baked potato came out beautifully cooked and tasty. Heaps of praise for the Salad Bar which featured my favorite Waldorf Salad!
Décor needs updating! The ubiquitous lampshade concept is old and tiring! The place could be really souped up a bit by more attractive lighting at minimal cost. Overall the place has a comfy pub feeling. I went out of the box with the 3 star rating in view of the previous lukewarm ratings, but I really do think this place could become a solid 3 star establishment. The potential is there.

The hostess was very friendly and helpful and seated me and my daughter with no problem. The waiter on the other hand was a bit of a arrogant prick. I told him what appetizers we want and he said that can wait then went and got our sodas. Time after time I tried to get his attention for things, he was very forgetful go to other tables to take orders and it took 10 minutes for my refill. I don’t think I want to have him as my waiter next time, normally I have had good experiences but not this time.

Anytime you walk into a restaurant at 5 PM during «Happy Hour «and you are the only one there… you should immediately turn and leave because everyone else already knows what you are about to find out. This place has an AWFUL happy hour! There are three domestic draft choices for $ 2…that’s the highlight. If you just want to suck down a couple of cold ones alone at a dark depressing bar… this is your place. The appetizer «specials» are discounted by one whole dollar… so you can get a plate of buffalo wings for $ 10 instead of the usual $ 11…now who can pass up a deal like that? No wonder I am the only one here! All their customers are at Buffalo Wild Wings where the apps are half priced after 3PM… or TGIFridays, where you pay $ 10 for endless appetizers… and its all you can eat. Very overpriced in general for what they are offering here. You have been warned… you will not leave this «Happy Hour» in a good mood. Its a great place to go and spend some alone time if you don’t feel like being around a crowd of people and don’t mind paying $ 10 for wings or nachos at «Happy Hour». There is staff everywhere circling behind and around the empty bar tripping over each other… spend 20 minutes at the bar and listen to the staff and (even the manager) gripe and complain about all of the personnel, staffing and shift scheduling issues. You will feel like you are still at work in your staff meeting. My bartender was pleasant and attentive enough… but this place doesn’t stand a chance against the other area chains. I will not be the least bit surprised to see this Ruby Tuesday go dark one day.

My wife and I had to walk out because the server just could not get our order right. All we ordered was two beers and two burgers… I’m sure that this does not happen regularly but it’s always bad when your wife is upset when your just trying to get dinner.

I would like to give it zero stars but I can’t the service was great in the beginning above and beyond I don’t know what happened at the end when I complained about my dessert that was half frozen and half warm the manager never came over to speak to us even though we asked them to as were walking out to saying bye to us and I explain to him what happened he just followed me out a lock the door behind I spent about $ 200 that day at that restaurant I will never ever go back their again and I will spread the word to other people not to go there and I have a lot of friends in the area

This is a very important detail that I wanted to ensure I captured — upon walking into the restaurant, the hubby and I were smacked with an atrocious smell, emanating from the left side of the restaurant. Someone PLEASE clean the carpet in your restaurant. I nearly walked right on out, but my hubby looked at me with his pleading eyes and well, you know how that goes.
So, we decided to sit on the right side of the restaurant, where the odor wasn’t nearly as bad.
I ordered the chicken tenders meal, accompanied with a side of broccoli and grilled asparagus. My hubby nearly copied my meal, cept for he got fries and no veggies. Our waiter, CJ, was friendly and efficient. The chicken tenders were moist and cooked perfectly, with a crunchy outer coating. The coating needed just a bit more flavor, in my opinion — though it was still good. The broccoli was fresh, as was the grilled asparagus — though, I would have preferred it to arrive with my meal, instead of half way through it. Oh, and I forgot to mention the little biscuits that came to the table, prior to our entrees. Dusted with a touch of salt, fluffy on the inside, with corn and parsley — could have used a bit of jam, but they were hot and good.
These incidentals can easily be fixed, though I do suggest this restaurant invest in either new carpeting or get it steam cleaned.
As for the hostess who seated us, she did look at us weirdly when we left to go to the other side of the restaurant. There’s importance in the host/​hostess, for they can set the tone for a customer’s experience from the get go. So get going and teach her how to greet customers the right way, she might just reward you with a repeat clientele.

I should have trusted the overall reviews before even entering. I had nearly a 10 minute-​wait after being seated, when they weren’t very busy, before I even saw a server. She walked past with an «is he ready to order» look so I made sure my menu was down. Some minutes later the table across from me was seated and she immediately took their drink orders. When she walked away without even acknowledging me, I left. That’s no way to treat a hungry customer, and they definitely have competition.

Upon entering, hostess doesn’t even greet you or smile. Just «How many?»
After being seated we ordered our drinks and then our meals. The salad bar contained really mushy ham and the most watery ranch dressing I’ve seen. Other items were fresh and tasted great.
I had ordered the Coastal Trio containing lobster tail, shrimp, and Creole spiced tilapia. Everything tasted as it had freezer burn. The shrimp were very overcooked as well as the fish being slightly dry.
Waitress was pleasant although kind of inattentive.
Probably won’t return until I go back south where RT’s does it right.

Sunday afternoon. Walked in and I had to greet the host who have absolutely no eye contact. Our waitress Brandy was sweet but forgetful. Party of three. Sat at a dirty table and was given 2sets of dirty utensils. One set that had hair on it. Brandy then comments how gross. Didn’t offer to change our table or clean it. We were too tired to leave at this point. But loved that brandy told us sometime they clean the table and sometimes they don’t. We had to ask for the free rolls. Was told there were none and they were in the oven. However the table seated after us with also three people were In the middle of eating theirs. We asked for water three times and received it with our check. She kept forgetting it. Then only brought one glass. I guess the rest of us were not thirsty.
Then we can hear commentary from the table behind received their check with a kiss print from brandy on the receipt… I’m still here posting… do I want dessert??? Ummmm absolutely not. Food was good, a lil overpriced, but service was awful. This is why I don’t like Ruby Tuesday. I guess I have to tell my waitress she has nice lips to get good service.

I will say that Ruby Tuesday is being left in the dust by so many other chains in the same realm such as Chili’s, Applebees, and TGIFridays. The food is way off the mark for taste and overpriced. I wish I could just say it was just this restaurant but this is not the first time I have been underwhelmed by this chain. You can look at my review from a Ruby Tuesday in Georgia.
I went there after getting off of work early with some coworkers. A friend ordered the southern style chicken strips and they were well overcooked. I had the broccoli cheddar soup and it tasted as if the broccoli was added as an after thought thrown in from the salad bar.
All in all I would not suggest this chain to anyone anymore. There needs to be improvements on food preparation and even cleanliness. The tables were not completely wiped down as I believe they think out of sight out of mind when it comes to cleanliness. Please refer to the pictures to get a better understanding of what I am referring to.

Love eating here. Always have a nice waiter or waitress. Salad bar is awesome, looks and tastes good! Recommend the Thai shrimp, little spicy but yummy! One of our favorite places to go for a weekend lunch with the family.

What can I say? It’s a chain restaurant and I knew what I was getting into, but I was hoping for a bit better than this. I visited this location with a friend at 7 p.m. tonight. Despite the fact that it was New Year’s Eve, the place was dead. We both ordered a burger entrée and the salad bar. Drink refills were non-​existent (even water) and my meal came out wrong the first time (turkey burger instead of beef). The musty fries told stories about every other food that had visited the fryer before them. Most of the lettuce on the salad bar was frozen solid. The most amusing part of the evening was when the jeans-​clad hostess (not the server) brought us the cup of mayo that we requested. She had a cup of sour cream in her other hand. She offered us both and said, «I have no idea which is the mayo.» Ooookay…
I won’t be back.

Service was slow considering the place was maybe at 50% capacity. The food was served hot and the flavors were ok. It’s a Ruby Tuesday, not a whole lot to write about.

We had a good experience here again. Food was pretty solid and the salad bar was nice and full. Service was OK too. I had a burger that was very well cooked and juicy. But, the most surprising thing here was their chicken fingers from the kids’ menu. IT WAS REALLY GOOD! I’m not sure if it was a fluke, but they were really unbelievably moist and flavorful. My sons loved them, as did my wife and myself. It was a surprisingly good experience.

Ok I just went here to grab something quick with my goddaughters and friend. We were quickly sat but that wasn’t the problem. To start things off the waiter came over didn’t introduce himself or nothing.
Mind you now me and my best friend are waiters also so we really no the ropes. Not to put the man on the spot but he obviously hates his job. So my bestie is on this specialty diet inspired by her personal trainer. As she was explaining what she can and can’t have in the salmon salad he’s listening bit not writing anything down. Comes back with drinks brings the wrong drinks out. Forgot the lemons forgot the refills. Food comes now everything that she said she can’t have in directly in her salad. We were over we quickly ate and got out of dodge. To the general managers when your establishment isn’t busy during the weekday your servers shouldn’t be making rookie mistakes such as these. I mean come on man you had one table seriously he needs retraining.

Come for the drinks, stay for the salad bar. The all day every day $ 5 premium cocktails is a great perk. I ordered the skinny girl mojito, but it looked better than it tasted. I should have stuck with the Ruby Runner or another fruity cocktail. We ordered the salad bar in replacement of one of our two sides ($ 2 upcharge) and it was well worth it. All items were fresh and immediately restocked after we made our way through. Kudos to the salad bar attendant. Our served meals were less than average. My New Orleans Seafood was spicer than usual and I enjoyed the roasted spaghetti squash more than the main course. My boyfriend’s steak was very bland, something we could have slapped on the grill ourselves at home. If you’re looking for a decent salad bar, then this is your place. Otherwise, you can find better chain food at a TGIFridays or Applebees.

We walked in and was seated well first all thr tables around the one we seated at were disgusting and unbusted. When we sat down the lady still had to wipe our table down which was still dirty so I did it myself. After that our drinks came out in dirty glasses. So after that we got up and left

We happened to be starving while driving back from Arundel Mills and happened to stop by this Ruby Tuesday. I looked up this place before we drove up and saw it only had 2 ½ stars so I wasn’t really expecting much.
We walked in and get seated within 30 seconds, it was about 7ish on Sunday night. We sat down and our waitress comes by and says «I haven’t wiped this table down», uh ok? She comes back and wipes the table down after we sat down –ok totally not her fault.
We ordered the queso & chips which was not bad at all. It was a little bit spicy and the chips were not stale which is good! We ordered shrimp paramsan shrimp and steak with broccoli and mash potatoes. Overall we had a ok experience. I don’t know if I would pay that price for the quality of the food but meh.

Just to give you an update about this Ruby Tuesday at Columbia, I had the new burger in soft pretzel buns which is pretty good. Still never like how RT makes its own garlic biscuits which can beat Red Lobster’s goody biscuits. But this is the location that offers some discount for some people who knows about it.