They wanted to charge me to recycle batteries. I recycled batteries at other locations before and never been charged to recycle. What a joke!
Monette P.
Évaluation du lieu : 1 Columbus, OH
I went into batteries plus after I dropped my iphone6+ and busted the screen. I wanted to get it fixed right away. I took my phone into this location, when I entered no one greeted me. The gentleman that finally greeted me was so rude. He took my phone, looked at it closely, told me it might take more than an hour if they get busy!?? What? If you get busy you are going to stop working on my phone to help someone that walks in after me. I was cringing at the customer service I was receiving, I wanted to get my phone fixed so not to cause more damage. He told me by Batteries Plus replacing the screen, it would void any warranty left on the phone. In addition to that the charge was going to be $ 169.00 plus tax! That is when I listened to my gut and asked for my phone back. Poor customer service, voiding any warranty. Unilocal friends~if you are fixing an iPhone screen, take it to the Apple Store. It was approximately $ 140, did not void the couple of months I had left on my warranty.
Sara B.
Évaluation du lieu : 5 San Diego, CA
The service was quick, friendly and efficient. I needed a watch battery and was in and out in 5 minutes.
Kevin C.
Évaluation du lieu : 5 Columbus, OH
Very friendly staff & knowledgable. I stopped in to get a battery for my watch, they had the correct one. I was very happy that they were able to sell me a watch battery as the watch repair stores in town would not just sell me a battery they wanted me to pay them for the replacement. They also have a large selection of light bulbs. I will definitely be back as well as recommend them to others that are in need of batteries, or bulbs.
G L.
Évaluation du lieu : 1 Reynoldsburg, OH
Don’t go to the Batteries Plus store near I-70 and Brice Road(the store located near the former J.C. Penney Outlet, later re-opened as JCStar Outlet, which also recently closed). I had Batteries Plus install watch batteries in two wristwatches. I put on one of them then noticed a couple of days later that my wrist started itching. I removed the watch, rinsed and dried my wrist, and wiped off and dried the wristwatch. Then, my wrist started to itch more intensely over the next few days. I pulled off the wristwatch and I ran my finger along the back and sides of the watch. The surfaces which had been smooth prior to the battery installations were now ‘rough’ and full of tiny sharp metal, along the back and sides of the watch case. Upon further examination, I discovered that both watches had been etched and scratched. I ran a new nylon stocking over the areas and it snagged badly on both wristwatches. Not only that but the sides’ finish was chipped really bad from the damage and impaired the nice finish the watches had prior to the battery replacements. Also, the Batteries Plus installer mustn’t have had a clue that on one wristwatch he first had to remove four tiny little screws BEFORE prying off the watch backing. He could easily have removed the screws without causing damage. I found this totally incredulous, but note that I am certain there was no damage to this area prior to the battery installation. I phoned the manager of this store and described the situation, but he was already trying to say that his installer couldn’t have scratched up my wristwatches. He thought it was probably just wear prior to the battery installation. I never had problems with either watch before this, though. He said to bring the watches in, but couldn’t pinpoint when he would be in the store, not even a particular day he’d be there. I was very nice when I returned with the watches to Batteries Plus to explain my visit back to Batteries Plus after having spoken to the manager by phone, who was not there that day. The explained the situation again to the manager’s assistant, and he examined both watches. However, he was adamant that his store employee could not have caused damage to both wristwatches. I told this assistant manager(A.M.) that I didn’t want them to replace the watches, just that I wanted them file the rough edges smooth so my skin wasn’t irritated(as described above). I told them that if they would just file the rough edges I could at least get some use out of them. The assistant manager(A.M.) refused saying I had caused the damage. Now let me be clear about this: before I took the watches in I had left the watches on my wrists for several days as a kind of reminder to stop and get batteries. Never had a single problem with any irritation, itching or skin rash from wearing the watches in the days prior to the battery installation. I told the A.M. this, but I could see by his facial expression that he neither would budge from his position nor would he tell me when I could meet face with the manager of this store. He told me to leave the watches with him. I refused and left with both wristwatches. Poor customer service is one thing, but damage, without satisfactory restitution, is quite another. I would not recommend that anyone get their watch batteries installed at Batteries Plus.
Carl H.
Évaluation du lieu : 5 Powell, OH
Excellent selection of EVERY kind of battery made. I needed a new battery for my home alarm and my car, they had both plus a lightbulb I needed for the license plate. Friendly and knowledgable staff!
Paul F.
Évaluation du lieu : 5 Columbus, OH
They’ve got all kinds of batteries and I mean ALL kinds. They have watch batteries and not only that they know how to install them. Six month or so ago I bought a watch battery and opted for the lifetime guarantee. So today when it died I went back to the store and they put another one in at no charge. And fast too! Great place to buy batteries.
Ellen F.
Évaluation du lieu : 3 Columbus, OH
Great place for batteries of all kinds. I needed a car battery, which I thought was going to be super expensive and a challenge. They happened to have it in stock, and installed it for me! I didn’t expect the latter. No frills, no nonsense. They are there for a job and they get it done. Simple as that.