The W Nail Bar

Love the W nail bar! The atmosphere is great, the ladies working there are wonderful and you leave feeling pampered and beautiful. If only I could afford to have a weekly mani/​pedi — that would be the dream.

Getting my nails done here was a full on experience. My roommate and I went here to treat ourselves for a roommie night, and we were not disappoined. The place is wonderfully decorated, and you feel pampered just being there. The nail artists were friendly and extremely professional. They explained their services clearly and did not oversell their products. From the scrub to the work on the nails, the nail artist was thorough and made sure that I was comfortable with the process. She and her colleague even encouraged us to bring wine next time. They don’t consume it, of course, but they have glasses for people who want to wine and enjoy their night. Great place to get your nails done and have a great night.

Unfortunately, I did not have a very good experience at W Nail Bar, due to the poor quality of my manicure.
I’ll first start by saying that I was a walk in customer (this was my first time visiting, and I didn’t know that appointments are probably the way go). I asked for a manicure and pedicure, and the gal at the front desk said they were booked, but could possibly squeeze me in for an «express» manicure. She explained this was basically the same as a manicure, only faster. Fine, I understand they were busy and took the service they offered to fit me in.
Next, I was led to a wall of polishes where I immediately noted I was looking for OPI Lincoln Park After Dark. The woman helping me said that she wanted to tell me about all of the other polish options. She showed me another brand/​color that was similar to the OPI color I had requested and she said it was a good option because it would last longer. I was excited to hear this as there is nothing worse than chipping a few days in.
The actual manicure process was pretty straight forward/​typical except no hand massage. The only thing I’d say about this process that made it a bit uncomfortable is that is was really cold in the building and I had to put my coat on. Not the end of the world, but wish it was cozier.
As my nails were drying, my tech came over to check on me to see if they were dry. As she touched my nails, the polish slightly warped and I could tell she was trying to smooth them out. It wasn’t a huge smudge, but I could notice and I think she did too. Then, she didn’t do anything to fix them and just said I needed to wait 5 more minutes. Then, she came over and said I should be good to go.
I then went to pay and was pretty surprised that the «express» manicure was over $ 30 (with tax). I realize from the website that a manicure is $ 30, but since this was a very basic/​quick «express» manicure I definitely expected it would be at a reduced price.
The worst part of the whole experience is that by the time I got back to my hotel room, my manicure was in really bad shape. On my left hand (where the tech checked to see if I was dry), three fingers were very warped with lines on the polish, and my middle finger had already scuffed. I felt pretty bummed that I had just spent over $ 30 on a manicure and I really didn’t make it out the door with a good quality service.
I got this manicure on Saturday. It didn’t look good Saturday. By Sunday it was pretty bad. It is now Monday and it looks terrible and chipped like crazy. Need to remove the polish myself tonight.
I think W Nail Bar has potential as it is a nice place inside, I just feel the overall product/​manicure is not a great quality one.

While I love to indulge in the finer things in life, I don’t get my nails done on a regular basis (I’m constantly washing my hands at work), and being new to Columbus, I did not have a «regular» nail place.
I was lucky enough to get some pampering last weekend at W Nail Bar in the Short North, and I absolutely loved the experience. The location is hard to beat, and the interior is gorgeous. Lots of open space, natural lighting, and minimalist-​meets-​rustic décor. Their copper bowls for pedicures are beautiful and their DIY scrubs add an additional luxurious touch. I enjoyed meeting the owners of the spa, who are a creative and hardworking bunch, and was glad to hear that they are already looking into expanding to other locations.
Book your next mani-​pedi here before you grab dinner at your fave Short North restaurant, and support your awesome local businesses!

My girlfriend and I have been looking for a place to get pedicures together, and this place is super cool. We really liked the open concept and vibe. The employees are really nice and made us feel really comfortable. What we liked the most was how clean everything was. Definitely recommend to others.

This place is gorgeous on so many levels. From the architecture and original hardwood flooring to the lovely decorative touches everywhere. I pretty much just want to load the whole darn place into a moving truck and bring it home. I mean the lamps on the manicure tables and shelves of plants in the waiting area? So much to love!
Yes, this space is divine but you are probably here to get your nails done. Good news! This place is ready to do it right! Sterile tools in sterile packaging, super clean seating and pedicure tubs. Lots and LOTS of colors to choose from — many of which are vegan! — and many options for your soak too. Buttermilk? Coffee? Rosebuds? Everything is a recipe to make you feel pampered. The girls are more than aware of the funky things that can happen at other salons and want to make sure you are just getting pretty polish and no fungus. Everyone is so friendly and wants to make your visit relaxing and memorable.
I think the thing I love most about this place is that it is a small business run by sisters who want to keep it local. A+ all the way!

Wow I gave this place two chances… The first time my gel nails peeled after about 8 hrs I called to complain after my vacation and spoke with Amanda who was very professional and understanding. She offered to have me come in again to get my services replaced. So I booked another appointment right before my vacation. Huge mistake. My gel nails didn’t even last a week. I’ve never had any issues with gel nails at other salons. Very beautiful and friendly place but please work on the quality.

Completely in love! Such a wonderful atmosphere and super sweet staff. The owner came around to everyone while they were getting their manis done asking how everything was which is awesome! The mani was so relaxing and just perfect for the Holidays. I can’t wait to come back and support these local ladies!

One Sunday after work I walked into The W Nail Bar and hoped they wouldn’t be too incredibly busy. My luck they had an opening and I was quickly seated in the back in the most comfortable chair. Sure they don’t have remote control massages like other nail salons, but honestly those typically only work for about a month any way. The nail tech was pleasant and my pedi was exactly they way I wanted! (Still looks great a few weeks later) Their add-​ons are a must! They even have local nail polish. who knew? lol Love this place!

Not so great. Friend and I went and received the worst gel polish application. The ladies were friendly, but the product was not.
Polish on cuticles, scraping that polish off of the cuticle with the technicians nail and gel polish that was sticky and uneven.
Take you hard earned cash elsewhere.

The location, design and concept of this nail salon is on point. It is a beautiful space, they play great music and the staff is friendly.
Nail Service: Service was great, they paid great attention to detail
Options for gel color: Lacking selection
Price: The most I have ever paid for nail service
I am new to Columbus and am looking for a consistent nail salon. I am used to paying between $ 50-​$ 60 for a manicure/​pedicure. For a gel manicure and change of color on my toes the cost was $ 67. They charged $ 10 to remove gel from a previous manicure which was unexpected.
Others that I know to have gone into this salon have been told about savings through a monthly membership, I was not given that option.
I am not sure I can justify the spend for the service provided. Otherwise, I would certainly be back.

I love the W Nail Bar so much, I would consider myself a regular. The staff is fun, yet professional and very talented. I’ve received various services from several staff members, and they are all terrific. From the beautiful, modern décor, copper pedicure bowls, homemade scrubs, pedicure condiments and accommodating staff, this nail salon stands out from all others. Though they take walk-​ins appointments, I suggest using the online appointment booking system to ensure they can accommodate you. I receive many compliments on my nails, and I’m quick to send folks to the W Nail Bar for an outstanding experience.

I got a gel manicure and a regular pedicure for my wedding and had the unpleasant experience of my gel mani peeling off completely on the first day of my honeymoon. Needless to say I was upset at the quality and the owner Manda was very apologetic and accommodating offering me a new manicure for free. My new mani was a much better experience, I probably wouldn’t come back to W for another gel mani but they did a lovely job on my basic manicure and their customers service and ambiance is great.

I made a group appointment for myself, my sister-​in-​law, and her five bridesmaids for the week before her wedding. From the start, the W Nail Bar girls worked overtime to get our appointment perfect. First, I couldn’t figure out how to make a group reservation online. I emailed them and got an instant response that they had added us to their calendar. On the day of our mani/​pedis, the bride and friends showed up an hour late to our appointment. Not only that, but she had brought two additional friends with her that I hadn’t made appointments for! I wanted to panic, but the W Nail Bar staff went with the flow and acted like it wasn’t even an imposition. All the ladies working did a fabulous job, keep the environment fun, and made sure the bride felt extra special. I can’t recommend W Nail Bar enough!

Twice now I have tried to walk in to this «walk in» nail salon and twice they have been booked until late in the afternoon. Clearly they are outgrowing their «walk in» policy and need to work based off appointments only. I am coming in the day time on weekdays so it isn’t as if I expected an immediate appointment on a Saturday. The front desk girl is never more then generic about the situation and when I commented that they need to adjust the «walk in» policy she had nothing.
After this experience and reading the other poor reviews I will not be back. I’m extremely frustrated that there seems to be absolutely NO decent nail salons in the downtown area. As far as I can tell the best quality salon I have found so far is in Easton.
While I appreciate the owner reaching out to me to offer a «real» experience (was mine fake?), I feel the opportunity to turn my visit around was entirely missed both in person and the follow up.

I just found a great new nail salon in my favorite hang out place, the Short North. what I love about them beside the friendly staff is the attention to detail, their sense of cleanliness and the effort they put in to making you feel comfortable and a happy customer when you leave.
Beautiful décor and a new staff that is eager to do a great job for you. A perfect location to go with a friend, have lunch at a local restaurant and shop local!

A little piece of finely decorated serenity, right in the middle of Short North. The W Nail Bar isn’t short on thoughtful touches, nail artists with fun and caring personalities or complimentary red wine. What more could you ask for in a nail salon?
The owners hit the nail on the head when creating this space – natural, sustainable nails without all the extra upcharges. In fact, the full pampering experience is included. Nail art (just ask your artist if you want a design – they can’t read your minds), amazing polishes (and some are vegan!) plus aromatherapy and conditioning condiments in antibacterial, handcrafted copper foot baths. YES.
From someone who usually has dirt under her finger nails thanks to outdoor adventures, rather than polish on top, the personality, sass and quality of The W Nail Bar will definitely bring me back. Oh, and did I mention red wine? Enough said.

This place is beautiful, and the presentation of everything is really nice as is the polish selection quite large. Unfortunately, the good stuff ends there.
The nail techs are friendly, but all seem recently trained and are very unskilled. There were four of us and none of us walked out feeling like we got a mani/​pedi worth $ 75.
From having to be redirected on filing nails to the same length, to actually scrubbing feet to get rid of the xtra skin, to carrying a bag to pedi station post mani, the techs are just not experienced… The polish skills were also not up to par, and then oil was applied immediately over top coat and streaked and bubbled right away.
We could’ve given ourselves better mani/​pedis and were quite disappointed.
When one of us spoke to the owner about our dissatisfaction, especially in regard to the quality you expect at that price, she offered to redo her nails but was overall unapologetic. We couldn’t sit there and have the nails redone, but she didn’t offer a discount, a voucher to come back, or even say she was sorry. That is unacceptable customer service for a spot that opened a month ago and is trying to build a clientele.

Great afternoon in the salon. On a business trip and needed nails done & me-​time. I was so lucky to find the W.
They serve great Cabernet and take their time with quality mani pedi. I got the buttermilk pedi-​bowl add-​in and will do it again in my home bath.
Very clean and classy place!”

O. M. G. This place is darling!
Such attention to detail, beautifully decorated and they gave me WINE!
What’s better than wine and a spa treatment you say? Hmm. Maybe supporting an amazing locally owned business.
These two sisters know what they are doing. I will most certainly be back again and again. Bravo!