We moved all of our stuff from Columbus OH to Los Angeles CA for $ 1800. And everyone along the way at ABF was helpful and friendly. The truck was dropped off right when they said it would be, got picked up an hour after we called, and waited for us even after we got delayed in our move. We had a «live unload» at our destination, and the driver never pressured us to finish or anything. Great experience for much cheaper than any other service. Of course, to get this deal, you have to do the work yourself or hire another company. Keep that in mind.
Jennifer H.
Évaluation du lieu : 1 Columbus, OH
Not sure if this is the correct place to review ABF Upak but here it goes. While I feel everyone should do their own research prior to booking a long distance move this is merely my experience on a move from Austin to Columbus. The set up of the move was easy. They took care of everything including loading and unloading on both ends. By doing tbis through them I was ensured that they would take care of all large furniture including beds and load packed boxes. I was also told we would have full replacement insurance on our belongings. Delivery of the truck etc was efficient and all drivers were pleasant. Offload was great in Columbus. The reason for only one star is due to the fact that pretty much everything was damaged in transit due to horrible loading in Austin. Beds were ruined, antique furniture damaged, boxes crushed, etc. Dealing with their claims group was the worst experience with a company I ever had. They were truly horrible. I had to argue for MONTHS to get the money to fix furniture etc. They tried to get away with denying payment for almost everything. Bottom line is that I would never recommended them or use them again due to the amount of damage and the terrible customer service after the move was completed.
John M.
Évaluation du lieu : 4 Columbus, OH
Moving can be a real hassle. The planning. The scheduling. The packing. And yes, the cost. But when your move goes from across town to across the country and your treasured belongings are in someone else’s hands, it’s all the more reason to make a well-informed decision about the company you go with. Some years ago I moved from Columbus to Seattle and pared everything down in order to go lean and mean, and I saw rates on U-Pack’s relocube, a 6×7×8′ lockable container. At the time my quote was $ 825(all fuel charges and fees included), which seemed far too low(PODS was charging four times that), but after reading multiple reviews and seeing the BBB had nothing but praise for them, I was sold. I opted for a station to station move(you need a truck to do the local moves) but for a few more hundred you can choose their door to door service. Every aspect of the process was quick and simple, and their timetable was so accurate I could have set my watch to it. Dealing with U-Pack was a joy. In the starkest of contrasts, my recent move back to Columbus was a completely different story. Stay tuned for my next review, where I rip Cardinal Moving a new one!
Paul R.
Évaluation du lieu : 5 Vancouver, Canada
Not sure if this is the appropriate place to review ABF U-pack, but wanted to do it anyway. If you’re moving, use U-pack. Every single person I dealt with, from the woman who gave me a quote quickly and without hassle over the phone, to the guys at dispatch arranging for truck pickup/dropoff to the truck drivers was exceedingly nice and helpful. For $ 1756 I got 10 linear feet of space in a semi truck to go from Columbus, OH to Bellingham WA. You tell them when you want the trailer dropped off at your house, they bring it, you have 3 days to load it up. Then you put up a partition wall, and if you use more or less than the space originally quoted they pro-rate additional feet. You call them and they come pick it up, they’ll put other freight in the remaining space before arriving at your desination. In my case it took a full week because it was all the way across the US. They come to your new place and you repeat the process in reverse. Compare prices and conditions with any other moving company and U-haul(or Hertz, etc.) and you’ll see why I tout them so highly. If you want a full-service move, do your own research, I’m not sure what’s best. If you just want to pack up your stuff and have it get someplace else, go with ABF.