Von Maur

How did I not know about this gem? I mistakenly thought it was another Macy’s-type store, so I never went in! [insert faceplam emoji] Like Terry W says, the closest comparison would be Nordstrom, but it’s better than Nordstrom in some areas– but not all.
The goodies: All the brands you love! Complimentary alterations! Complimentary gift wrapping! Complimentary shipping to any address! Automatic replenishment of beauty products and cosmetics purchased online! Interest-​free credit card! If they don’t have your item, they will order from another store and ship it to you at no additional cost. I’m certain there are more I haven’t discovered, I’ve only been there once.
My significant other bought me a coat for Christmas, from Macy’s. It didn’t fit properly, so off to Macy’s we go. I haven’t been in there for years-​I don’t like shopping at Macy’s and attempting to return and purchase a coat reminded me why. Crowded, messy, under-​staffed, over-​worked employees who are grouchy, piles of coats lying everywhere, no dressing room attendant, dirty, lack of personal service… 45 minutes of coat shopping felt like 3 hours! We had to take a break, so off to Von Maur with low expectations… I was wrong.
Upon entering, I see a beautifully organized selection of ladies coats, artfully arranged unique displays and piano music calms my nerves, frazzled from yelling over pop music remixes at high decibel levels at the other store. A woman greets me with a warm smile and asks how she can help. She introduces me to the store and how awesome it is. She spent a great deal of time helping me choose my items, while also assisting multiple other people. The rest of the store was just the same, the employees very helpful and friendly but not pushy. There when I needed them, gone when I didn’t.
The downside is… I’ll have to think about that after my next visit because I haven’t found it yet. If you like Nordstrom or Saks, you’ll like Von Maur. The store isn’t as big as others mentioned in this post, but they had everything I was shopping for that day and I think it helps keep the staff on point. I am not responsible for your bank balance after visiting this store! The after-​Christmas sales had some great bargains!

Excellent children’s clothes!

Von Mar has always been a favorite store for us. A little Nostrum. Always friendly service with a smile. We have purchased items in one Part of the country, (Michigan) and returned them in another part. (Columbus). We never has any problem returning items even with out a receipt. It may be that my wife has a Von Mar Card and she spends allot here.
This is on par with Nostrums only in a smaller scale.

I do my once-​a-​year clothes shopping at Old Navy and Kohl’s, so it might seem odd for me to write a review of Von Maur, which has men’s clothing but not the type I would buy. I’ve been dragged to this store many times by my wife, who considers it some sort of retail utopia. Some of her favorite stores, like Sephora, I refuse to go into because they’re so darn boring, but Von Maur’s saving grace is a comfortable little sitting area. There’s no flat-​screen TV or bar, sadly, but they do have a baby-​grand piano and a cadre of skilled piano players that fill the store with amazing music. They usually play pop standards, but once I asked the guy if he knew «Claire de Lune.» He winced and said it’d been a long time since he’d played it, but then proceeded to pump out a perfectly beautiful version of that long and difficult piece from memory. I was seriously impressed.
What, you want info about the merchandise? I can’t really help you, except to say that my wife daydreams about shopping here. She also likes the fact that they will alter and/​or ship items to your house free of charge. That’s a nice touch.