MAC Cosmetics

called around the nearest Mac stores near me and they were all booked for a full on appt. BUT I stopped by here and Jackie was able to take me in. she did exactly what I asked for plus more! I’ve always been coming to this one to restock my make up, never had a problem with them :)

tajma. was the
.she assisted me with the perfect colors. tajma beat my face honey… thank you tajma for assisting me. please visit the mac store in concord ca and ask for tajma again she’s the
…

The MAC store is absolutely ghetto and the employees are so rude. They have the music turned up so loud and just dance around taking pictures of themselves and never help anyone. They will never get our business again.

DO NOT GO HERE! I’m a loyal fan of mac, I’ve been for 5 years now. I’ve practically owned most of their permanent items. the manager kenneth (or w/​e his name is) is judgmental, fake and rude. i came in to return something and let me tell you, he gave the worst customer service ever, they don’t seem to like people that returns stuff. and watch out before you leave, because they will switch out items in the box if they don’t like you. like the concealer i bought, i had asked for nw20 and they gave me a box that said that, but inside it was a nc40. what a joke, seriously i drove almost 30 min to get there and toll was $ 5. (i live far from mac stores) and now i have to pay for gas and toll again just to return it. no words can describe how mad i am and i hope he gets what he deserves.

This MAC crew is awesome! I called last minute for a full makeup do, for a really good friend’s wedding. Even though they don’t take appointments on weekdays, they were able to accommodate me. Unfortunately, I don’t remember the name of the guy that helped me, but he was the bomb!!!
Not only he made me look fabulous, but he also taught me how to contour!!!
These guys should be able to accept tips! Needless to say, I will be back!

This store SERIOUSLY needs to have 3 or more staff at a time!
I came in a ended up standing there for 30minutes before someone even came over to greet me and ask if I needed help. After I told her what I wanted I had to wait another 30 before she grabbed my stuff. She had me waiting in a LONG ass line before I even get rang up. She took people who came after me FIRST! How rude! There was only 2 people working that day. That is not good. People could come in and just steal things! Very un-​happy with their customer service and even more mad that they gave me something USED! They obviously don’t check there returned products!