Hampton Inn

This place is a hot mess. I checked in and the gentleman at the front desk was friendly, but clearly overwhelmed with 5 people in line and only him working. yet, still friendly. But when I arrived to my room…
The water in the tub. Runs. And runs. And it wasn’t because it hadn’t been turned off, it’s broken. Just a constant stream of water. Sink: spider in it, no big deal, turn on the water. Oh wait, the sink has a crack down the center. Whatever, still functions. The wallpaper looks like it’s been patched? The vent in the restroom caked with dirt. There’s a big chunk of tile missing in the restroom. The door from the hall to the room has about a half inch gap on the side and is paper thin.
Since I was absolutely exhausted and only staying here one night, I sucked it up and lived with it, BUT I did wear shoes when touching the surfaces with my feet.
The area isn’t great, but not horrible.
Being a Hilton Diamond member, I have come to expect a much higher quality of hotel and this place was the worst I’ve stayed in and a complete dive.

probably one of the rougher Hampton’s I have stayed in, both the hotel and the neighborhood.
The room was a bit run down for sure and the blow dryer in the room was from 1970… or something.
However what I like about Hampton’s is that for the most part many things are consistent, tried and true. The fridge, the coffee maker, the roomy and clean bath tub, the comfy beds and modern vanity. Also the location was conveniently right off the highway.
A big plus was also that there was a Starbucks right next store that shares a parking lot. Sometimes you just gotta breakdown and order a skinny-​double shot– sugar-free-vanilla-soy-latte…am I right?

I have stopped at this hotel several times and have never been disappointed. Their employees have always been friendly and helpful, my room clean and the bed comfortable! I have the app that always me to check-​in and choose my room location in advance, which is quite handy. It is conveniently located right off I-​40 and there are plenty of places to eat nearby. The hot breakfast is good and there is always a newspaper to read and news on the TV to start my day — plus there is a Starbucks right next door so I can hit the road with a lovely latte in hand!

It’s Febreeze! I bought some, sprayed it and then realized that my house smelled like a Hampton Inn. Mystery solved.

The Hampton Inn has been great. This is my second stay here with more to come. Friendly people, clean rooms, and affordable. My only two real complains: the office chairs in the rooms suck and there isn’t a wired Internet connection even though the Hilton website says otherwise.
UPDATE 1÷27÷14:
I need to update my review and knock a star off. If you ever get ice from the machines here, check it. Of the two machine I went to (3^rd floor and 1^st floor), both had block chucks in the ice. It was quite disgusting.
UPDATE 2÷10÷14:
The week after I wrote the update above (and completed a survey), I received an email from the General Manager. She stated the problem with the ice machines had been resolved and a process had been put in place to prevent the problem in the future. Ok, that was good, but when I went to check the machine there was still mold, mildew, or dirt in *both* of the machines. In addition, the guy at the service desk said the machine on the first floor had been cleaned *that* day, so he knew it would be clean. This was *after* she had emailed me and said it had already been fixed. I am losing confidence in this hotel and am knocking my rating down to reflect that.
UPDATE 2÷26÷14:
I hadn’t checked the ice machines in a couple of weeks, but I did again this week. After several thorough checks, the machines appear to have been cleaned. Clean enough that I’m using the ice in my own drinks. I will say I was quite irritated about the situation, but it does appear they have finally corrected the situation.

Very clean. Good amenities

Clean room, friendly staff, nice property, comfortable room. Very thin walls, however, thankfully, things quieted down after 10 or so, and the night was restful. We’ll stop here next time through the area, or at their sister-​hotel next door.