Ileana Cabrera-Rodriguez – State Farm Insurance Agent

Initially all seemed well, this agency has a weird billing system, discounts are always expiring, prices vary wildly always to the upper end. Bill was always different, to lower my bill agent made some suggestions, ended up being even more expensive. What seemed to be good service over the course of a year turned into a nightmare, what I learned is that you always have to be going to their office to keep discounts when suddenly your bill goes up from month to month, off course they don’t apply retroactively, that’s part of how they get you. They have some of the worst rates in town, shady billing practices, after I cancelled I still have problems months after with them closing out my account and got a much better deal elsewhere. I would stay away from here if you could… As per the prior reviewer, sure they are nice, but that’s about it. Heed my advice look elsewhere before ending up there… Look around do your research, if you can try to get an agent that handles multiple insurance companies to get the best rate.

Tibi Reyes-​Lovo was a ray of sunshine in a difficult day of dealing with my mom’s accounts. Despite that she won’t be able to see business from me for 30+ days she helped me resolve some immediate insurance concerns outside of her agency. What a breathe of fresh air! Definitely transferring the policies when I get back to town.