How can you expect me to buy from a company that lacks customer service and when I know more about the product/company then the sales person.
Carmen F.
Évaluation du lieu : 5 Pompano Beach, FL
Had the best experience ever. SHAWNISTHEMANTOSEE. he is knowledgeable, kind, and very patient.
Sean B.
Évaluation du lieu : 1 West Palm Beach, FL
Stood by the front door for nearly 20 minutes without being greeted or acknowledged by any of the staff. While all staff members seemed to be engaged with other customers when I arrived I’ve found that the customary response is for someone to at least let the customer know that they will be attended to shortly, which did not occur. Furthermore, at one point I noticed what appeared to be a manager point to me and mention something to another employee, which indicated to me that they had at least noticed I was there, however instead of greeting me on his way back to the customer he was helping he just walked right past me. After this, another employee, who was not helping any customers began walking around the store aimlessly, walking past me multiple times, never bothering to ask if I was being helped. It was at this point that I walked out… and into the att store next door.
Cristina B.
Évaluation du lieu : 5 Pompano Beach, FL
I have had VZW for 11 yrs and ALMOST switched to Sprint. That didn’t work out so I went to this BZW store to upgrade. Jesse was awesome. She was very helpful while she talked to us about all of our options. She knew the phones and the plans well. She was effective and friendly. Tha k you Jesse and VZW for excellent customer servixe. You jept a customer that was almost lost.
Jenniffer V.
Évaluation du lieu : 1 Fort Lauderdale, FL
This is the worst store. The customer service sucks! Not helpful! Verizon allows people to open up phones without checking. When you ask them for help to get paper work on. To fill a police report they are NOTHELPFUL! They are rude. Stay away!!!
Eddie C.
Évaluation du lieu : 1 Spring Lake, NJ
This place is crazy. There is only 2 customers in here on a Thursday night at 8:30. Regardless I have already been forced to wait 25 minutes without receiving any assistance. Very inconvenient and not a good branch choice.
Brandee S.
Évaluation du lieu : 5 Coral Springs, FL
Verizon is the only cell phone company that I’ve ever used. There customer service, both on the phone and in the store is impeccable. When you call customer service, you will always speak to someone in this country. Verizon has the best coverage out of all of the other companies. This location is closest to my home so I’ve went there many times throughout the years. They do their best to get you in and out very quickly.