Zaxby’s

I ordered lunch here today. The service here was unpleasant. I waited a long time before I was greeted at the drive thru speaker. When I arrived at the drive thru window, I noticed that the cashier was fixing my beverage and the tea overflowed all over the cup which made it very sticky. I asked politely for another cup of tea because that cup will be sticky. She daid no it will not be sticky and took a dirty white dish towel and wipe the cup down. I was pressing for time on my lunch break so I didn’t complain but I give the service a thumbs down

Lacking customer service lately. Greeting at the door was «whatchoo tryin to get?» My order hasn’t been right the last 3x I’ve come through. Hasn’t always been this way. Not sure what’s happened with this place recently.

Not the best sit down restaurant. But the food is good, salads are good, chicken sandwiches are good, but i recommend chicken fingers which sweet tea from drive through.

zaxby’s is okay. its not the world’s best chicken strips, but its also not terrible. this location is always nice, clean, and quick! The employees are always VERY friendly!
this is the only zaxby’s (that i know of) in the memphis area. Good thing its in a good location though! Right in the middle of germantown parkway, but not located in a crazy busy shopping section.

If you are looking for something different from fried chicken, this Zaxby’s is for you. The salads always are fresh and they have an interesting selection to choose from.
The sandwiches are made fresh (or maybe it is because I always special order everything) and their fries are the best — always hot and wonderfully seasoned!

Well this was my first time going to this place which it might be my last time. It seemed like a lot was going when I came up to the register. I told the lady that I would like a cajun club combo. And I thought it would come with a drink but it didn’t so I politely asked if I could get a drink and she said sure I could do that. Well I didn’t get the right sandwhich but overall the food is decent and the coke cola machine is pretty nice.

You really don’t get much for what you pay. The taste is nothing special. When you experience places like Cane’s in Louisiana… heck, even Popeye’s I would rather frequent than this place.

I love love love Zaxbys I travel for a living and look forward to when I am close to one its a for sure stop and this location was perfect

Second best fast food chicken in Memphis. Their salads and chicken salad sandwich may be better than Chick Fil-​A. Had the Cobb Salad today. Great with blue cheese dressing. And the Texas toast is a nice touch.

Love their chicken finger dinner! Most location hire High School kids so don’t expect super service! Love their seasonal fried pickles!!!

i surprised myself and really enjoyed the food here. everything was fatty, and greasy but it was satisfying and delicious. we ordered the kickin’ chicken and chicken tenders. the kickin’ chicken wasn’t spicy but it still hit the spot and was really good. chicken was juicy, crispy and full of flavor from the hot sauce and buttered toasts. so fattening and so good. the chicken tenders & onion rings was good too. and loved the zaxby’s sauce. i tried to get 1 more and they charged me 25 cents. oh well. will definitely be back when i’m craving some fast food junk again.

The best fast food chicken ever! This place is better than Chick-​fil-​A actually, and that’s saying a lot because I love them. Their chicken is nice and moist, and the batter is very seasoned. They also have great cole slaw. Another bonus is their Texas Toast! It comes on their sandwiches and also on the side with their chicken strip baskets. You can also get a basket of the toast. It’s got a hint of garlic to it, but not so much that it overpowers the chicken or anything.
Apparently the service is hit-​or-​miss but I’ve been lucky, every time I’ve been there (both the lobby and drive-​through) I’ve had decent service. As a plus, when you get your food through the drive-​through, they include plastic forks (if you ordered cole slaw or salads) and napkins. So many places «forget» to give this kind of stuff to you most times, either in a cost-​cutting measure or laziness on the part of the bagger.
Also as a heads up, their drinks are very generous. Don’t get the large unless you’re really thirsty, it’s 42 ounces. Even the medium is huge at 32 ounces.

This is the most inconsistent Zaxbys that is in operation.
Ordering the chicken strips is like playing a game of Russian Roulette or spin the wheel. Sometimes you will get perfect chicken, and sometimes you will get burnt, unseasoned chicken. Take your pick. The location on Hacks Cross is much better in my opinion.
I couldn’t end my review without talking about the horrid customer service at this location. They are slower than turtles stuck in peanut butter — sometimes they acknowledge you, sometimes they do not. You have been warned.

I tried to order and was completely ignored at the front with a friend for a solid 5 minutes.
I can’t comment on the food because I was too busy getting ignored by the staff.

DO NOT, I repeat, DO NOT go here if you are in a hurry. What in all of God’s name could possibly take this long to make a sandwich? Is the cook addicted to Facebook or texting or something and can’t break away long enough to slap some chicken on a bun? The slowness of this location is unbelievable. Even if I am the only person in line it can still take 20 minutes. The food isn’t even that great. Its okay, its not terrible or anything but I don’t get it. They sprinkle some kind of powder on the fried stuff like onion rings and fries and it totally ruins the flavor. I’ve never met an onion ring that I didn’t like until I had them at Zaxby’s. Enough of the red sprinkle stuff already! Do people like this? Maybe its just me, I just don’t get it. This place is very close to my house so I go sometimes because it is so convenient but I am always thankful to have my iPad and cell phone to kill the time (a LOT of time) while I wait.

This place has basically three things: chicken strips, french fries, and wings. They are delicious. I actually prefer it to Chik-​Fil-​A. I swear there’s heroin in the Zax Sauce.

Zaxby’s is a fast food chain, yes, but it is oh so delicious. I adore their chicken strips and french fries. It reminds me a lot of Chick-​Fil-​A, in that their chicken is just so freaking fresh and juicy. This ain’t McDonald’s nuggets kids!
As an added bonus, they have stellar sweet tea and give you a Texas Toast-​esque garlic toast with your meals. I heart Texas Toast and will never turn it away. I find that Zaxby’s is very affordable for what they offer. Simply because Zaxby’s doesn’t taste very fast foody to me.

It’s chicken finger foods. Chicken fingers, chicken wings, buffalo fingers, jumbo buffalo wings, chicken sandwiches, chicken etc. Many of the meals come with Texas toast on the side or as the bun for the sandwich. It’s a decent fast food alternative to the rest of the chain gang. Zaxby’s is mainly found in the Southern states. (Another chain I wouldn’t mind seeing in Chicago) This location is found in a pretty popular shopping area, though surprisingly not busy. I guess in comparison to Chic-​fil-​A, it’s not as appealing, mainly due to most thinking they are only about chicken fingers. It’s definitely prettier than Chic-​Fil-​A but with less offerings.
Looking at the drive up window, I thought is it just chicken fingers and salads? I should’ve walked in and looked around, had I, maybe I would’ve noticed that they have alot of fiery sauces for wings and fingers. Wing sauce, MMhmmm. There’s always next time. the grilled chicken was pretty good, you can’t go wrong with honey mustard.
Check out the website for a free ring tone with their jingle, works better with regular cell phones, couldn’t get it for my smart phone.