Jimmy Nails

i went to jimmy’s nails several times now. they have great customer service and always do a good job. in june i took my aunts, mom and sisters and we all left feeling fabulous! it was a bridal shower, and before i left the owner gave me a gift card for a manicure as a wedding present. i highly recommend this hidden gem.

no stars this place is just awful! rude workers, fire them all and get new staff with excellent customer service!

My manicure and pedicure was alright. Very reasonably priced for the area at $ 32 and I liked that they used an exfoliating scrub, then massaged with lotion.
The nail salon was lacking on polish colors, but has enough to choose one that would work.
The customer service pretty much sucked and I doubt I’ll return as a result. The gentleman that did my nails and I had a huge language barrier, but I thought jerking your foot away and flinching was an international sign for «you’re really hurting me,» apparently not. Also, he rushed as if we were racing another technician for a large cash prize.
It was the rest of the staff that was blatantly rude. I came in 90 mins before closing w/​an appt, there were even 3 other customers, but they still closed the door and started cleaning up while we were in there. They even shut off the tv we were watching w/​20 mins left before closing. They had 4 staff members w/​o clients, they couldve doubled up, someone couldve done manicures during pedicures, which wouldve gotten us out faster, so they couldve cleaned up AFTER the customers left. Also, when I paid with a gift certificate, the employees started talking amongst each other as if they were irritated I was using the certificate.
There arent many options in Cortland for quick and inexpensive mani/​pedis, but I’d be reluctant to return to Jimmys, I just felt like I was an inconvenience, rather than an appreciated customer.