Curry Automotive

If you want these little bastards to call your phone 5 times a week every week for 10 months now… then buy a car here!
I change my own oil you annoying little shits I dont need you blowing up my phone trying to rape me on your oil changes!

After buying my Ford from Curry Ford. and after a horrible experience with their service department, I started taking my SUV to another dealership for service. I then needed a commuter car for work and decided to buy a Hyundai. Curry Hyundai had a good price for a car on the lot and they swore to me how great this location’s service department was compared to their Ford dealership. So I bought another car from them.
Stupid me… They started out ok and went progressively down hill. This weekend I dropped my car off Friday night for a Saturday oil change. They always call when my car is ready. I realized by late afternoon they had never called and I called them. They told me their service department had already left and to call Sunday morning.
I called Sunday morning and the girl who answered the phone kept putting me repeatedly through to the service department but never came back to the line, she just kept reconnecting. They never answered. This is a constant problem with them. If you need to speak to someone no one ever answers the line and the receptionist never comes back on the line. You have to keep calling back, you can be on hold for half and hour easily each call. I called back and she kept connecting me to different departments and wouldn’t come back on the line. By my 5^th try, I freaked out and said I want the Manager. once again, back on hold… only to be disconnected.
After about 10 – 12 calls I finally got someone who I told to put my keys in the car and have it in the lot because I am coming to get it. If the keys aren’t in the car I would come into the showroom and make a scene. He said ok and I hung up.
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I get to the dealership… and no keys. I walk into service only to get some wiseass kid in service telling me they did call me at 11:22am and they left a message. I said no one called my house and he said why dont you go home and check your answering machine!!! I also stated I stopped using their Ford dealership because of their service department and his snotty answer was their Ford dealership went out of business. They also had my car listed under the wrong name on the paperwork and couldn’t find my keys.
Long story short, they are snotty, unresponsive to problems, and ridiculously difficult to get on the phone. Stay away from all Curry locations at all costs!!!