Main Auto Body

My door was opened too far (thanks a lot wind!) and the hinges bent. They took a look and were able to realign the door latch free of charge. Now I can close my door without a loud metallic sound, and I don’t have to slam it! Also gave me a reasonable quote to replace hinges to make like new again, and told me the breakdown of the part cost and labor. I will probably get it fixed later in the month, but for now I’m just happy to be able to close my door!

I stopped by to see if they could help me install a front license plate. Within 5 minutes it was installed! Fantastic service, and nice people.

I had a small fender bender and my 4Runner only had minor damage to the fender. The only issue was the front fender was pushed in and when I turned to the right the tire rubbed against the fender. I tried to pull it out but couldn’t.
So I went to Main Auto Body and had them take a look. The guy in the front had a mechanic come out to take a look and quoted an hour. Then about a minute later the mechanic brought out a tool and after about 3 mins he had it pulled out and back to normal! No charge. Not everyone would do that and it’s nice to see someone who helps with the easy stuff even when they don’t have to.

I was hit in a parking lot by another driver, and was sent by their insurance company to Main Auto Body & Paint in Corvallis, OR. Previously to visiting Main, I went to three other well-​reviewed body shops in the Portland and Corvallis areas (Freebird Auto Body, Canyon Auto Body, and Artistic Auto Body) and got the damage assessed. Each one of them was beyond kind and courteous, and suggested that the damage to my rear bumper was significant enough that it could not be repaired and would have to be replaced.
I had a 100% opposite experience when I went to Main Auto Body. The appraiser assigned to me was very disrespectful. When I showed him the damage to my car after I had explained the circumstances that lead to it, he stated «why are you even mad about this.» He then went on to mock me for even considering getting the car fixed. I explained to him that I just got the car and I, very understandably in my opinion, like to have my cars in good cosmetic condition. I mentioned that I detailed cars and was very meticulous in fixing issues and he laughed at me. He then scoffed and ignored me for the rest of the inspection. To make matters worse, he completely ignored me when I was showing him the damages to by bumper that were sustained away from the initial point of impact. My bumper is cracked in both wheel wells from being forced inward and he only acknowledged the dent and paint cracks from the original point of impact. Furthermore, he boldly suggested that anyone who thinks they cant fix that «is dumb» and that they don’t think replacement of the bumper is necessary. I find this hard to believe as the three body shops I previously mentioned stated that it simply could not be repaired and look professional, and that the bumper had to be completely replaced.
After compiling his incomplete information, Mario went inside and wrote an estimate that only covered a small part of the damage my car sustained in the accident, which significantly lowered the settlement I received from the other drivers insurance and wont even get close to getting my car back to the condition it was pre-​accident. After I left my appointment, I was in shock with how badly I, a potential customer for Main, was treated. As a result, I cannot recommend ever taking your car in for service as you will be treated like a piece of trash before your car even gets close to their bays. I will be receiving my check from insurance and taking my car to someone else who actually cares about the customer.
Please save yourself the trouble and time and take your car to Freebird Auto Body for any needs you have if you are in the Corvallis area.