I went in to upgrade to a new phone. The salesperson said that since it was their last one in stock, I would have to purchase $ 70 worth of accessories in addition to paying for the phone. I really didn’t need any accessories, so now I get to order it online and wait for delivery. Btw, the store has relocated to: 2307NWKINGSBLVD, CORVALLIS, OR97330‑3924
Melissa A.
Évaluation du lieu : 1 Corvallis, OR
Distinctly unfriendly service; I wasn’t exactly surprised, after seeing the other reviews on here for this location, but it was still quite unpleasant to interact with the staff here. You’d think they gave them training in how to be as unwelcoming as possible to customers — a surprising business model to have!
Miguelonius X.
Évaluation du lieu : 2 Portland, OR
Figured I’d drop by the shop and upgrade my phone instead of doing it online. They go through the motions and when the saleslady brings out the phone, she informs me that since their stock is low on that phone(iPhone 6) I am required to purchase an additional accessory. That’s right, they tried to force me to buy a case or some other accessory in order to be able to buy the phone. I told the smug salesperson thanks, but I would buy the phone online instead. WTF is up with your Corvallis store, T-mobile? This wasn’t the first time I had problems. In the past I had salespeople give me completely incorrect information about programs they offer and had to be corrected when I called customer service. I won’t be returning to this store ever and am strongly considering switching carriers. I’ll give a generous two stars for the one time I frequented the store and had good service.