I walked in just before 5 p.m. on a Saturday to get my son’s hair cut. The woman who greeted us said, «10 maybe 15 minutes». After over 50 minutes of waiting, we walked out. There were 5 stylists there at first. 3 Stylists left while we waited, one was with a highlight, the remaining stylist worked on one person the whole time, starting before we even got there. After I thought she was finally done, she took another 15 minutes to explain, in detail, every product and how to use it. Then it took her over 5 minutes to attempt to check her out. Not sure if that ever happened because we just walked out. I live one mile away and will never go back.
A L.
Évaluation du lieu : 1 Justice, IL
I don’t get it. Why do you need my FULL name and phone number to cut my hair when I plan to pay with cash. I cut my home phone because of to many soliciting phone calls. I do not give out my cell phone number. She said she has to have it to cut my hair. I just walked out. Next place I go to, I will say Jane Doe.
Suzanne Z.
Évaluation du lieu : 3 La Grange, IL
When I need a trim to get me through, I go here. The girls are all very nice and do a good job. I prefer to go elsewhere for color and major cuts, from prior horrific(not from this place though) cuts I’ve gotten. But I see lots of others have had quality results. Its an extra charge to get your hair dried, so if its warm, I usually opt out. Usually not too long of a wait when you go in too, which is nice.
Sarah A.
Évaluation du lieu : 3 La Grange, IL
I feel bad giving this a mediocre review, because I actually do like going here for hair cuts. They have become my go-to place for trims, because they are not only cheap, but they do a good job. My review is for their eyebrow waxing. Having had such great experiences with their hair cuts, I decided to give their eyebrow waxing a try. I have had it done here twice, and each time has left me scarred… literally. I had two different stylists for the waxes, yet each burned the skin right below my eyebrow. I have had my eyebrows waxed at other places, and have never had this problem, so I believe the wax was too hot. Neither time was I reimbursed for leaving with burns that lasted over a week. It wasn’t that the skin was pink/red from irritation. The skin was burnt and even torn off from the waxing strip. I went back after the first time thinking it was just a fluke accident and wanted to give them a second chance. The second time, I was burnt again. I now have a small scar below my eyebrow because of this. The stylists said nothing. I received no apology or any mention about the fact that my skin was burnt. That’s what turned me off the most.
Carolyn C.
Évaluation du lieu : 4 Western Springs, IL
I’ve been taking my daughters to this location for the past year. They always do an amazing job and every stylist has been friendly and good with my kids. They always ask me what the girls would like to have done. And their haircuts are always perfect! We’ve tried 6 stylists at this location(3 haircuts for 2 girls) and each time my daughters say, «She was my favorite!»
Susan M.
Évaluation du lieu : 5 Chicago, IL
Shannon has become my regular stylist/colorist. LOVE her!
Jeff O.
Évaluation du lieu : 1 Brighton, MI
Would not at all recommend for Men haircuts! I’ve tried them a couple times, and never felt good afterwards. When I ask them to use only scissors, they always put on a ‘pouty face,’ like I should feel bad for not wanting to get an all-clipper cut. Afterwards, it feels like my hair has been hacked through rather than styled. I don’t ask too much either, just a ‘shorter version of what it is now.’ I guess that’s too much for them to handle.
Mary Fran W.
Évaluation du lieu : 2 Chicago, IL
My last trip here ended in disaster, followed in quick succession in disaster for my sister and my dad. We have been going here for 5 years and the service used to be fantastic. A stylist gave my dad a cut with clippers, right after he had told her 3 times to use scissors to cut his hair. My sister went in for a trim and came out with hair nearly 4 inches shorter than she went in with. I came home with highlights so sloppily done that I had to go get them fixed the next day. If you get a good stylist here you are not bad off, but these days it seems to be Russian roulette with the stylists.
Bobbi n.
Évaluation du lieu : 4 Brookfield, IL
Although the stylists seem to come and go here a bit more frequently than normal salons, I have always walked out their doors very happy, even if it wasn’t with my usual stylist. I’m not sure if all Hair Cuttery’s are as reliably good as this one, but I have been using it for over 2 years now. Prices are good, although not rock-bottom cheap as you might think from a chain. Be aware though that they charge for everything — a cut by itself is very inexpensive, but hair drying, flat ironing, etc. adds to the price — but it’s still a pretty good deal. I’ve got super thick hair which takes a long time to get through(usually more time than stylists plan for), but I’ve never felt like the stylist rushed to get me out the door to get more clients in. This places seems to be a lot busier as of late — maybe because of the economy more people are trying it. You never need an appointment, but I would definitely make one if you plan on coming on a weekend. I saw the place go to an hour wait within 15 minutes of opening the last Saturday that I was there(although, luckily I had an appointment). I never really meant for this place to be my permanent hair salon, but when I moved up here and didn’t know where to go and just wanted a quick cut(that wasn’t too expensive since money was tight with the move), I tried it out. But when I walked out with what easily my favorite cut ever, I kept coming back and make no apologizes that this chain is now my new usual place to get a cut.
Nancy H.
Évaluation du lieu : 5 Burr Ridge, IL
I’ve never had a bad hair cut here. The entire staff is wonderful. Plus they’re very polite even after I’ve attempted to trim my own hair and they have to fix my destruction. They don’t burst out into laughter. Although I’d deserve it if they did. There is one male stylist(I can’t recall his name, but he’s the only man there) who is especially good. There’s also a few excellent women stylists, one named Jacqueline and one named Desiree. I’ve been going there for a few years and have been very satisfied.