AAMCO Transmissions & Total Car Care – Crest Hill

The owner went out of his way to take care of us and the mechanic was was great. We could have easily been taken advantage of. Instead we were met with punctuality and honesty. I would give this place my business in a heartbeat.

My son’s transmission died shortly after purchasing his first car. I knew the repair was going to be costly, but I didn’t want to feel like I was being ripped off by a mechanic. I went back to Bill Tripp because he was taking care of another issue. He was patient and his team was thorough. His location repaired the transmission on my son’s car and performed a simple adjustment to resolve a leak that seem to baffle other mechanics on my car. Another mechanic pointed out repairs that I needed and Bill’s team did inspection and determined they weren’t needed! Aamco repairs more than transmissions, so when /​if I need more service they will be my choice.
Thanks Bill and team!!!

great honest service. I took in my pickup for problem diagnosis. They did a thorough check. Manager told me the truck was fine he could not sell me anything. Piece of mind is great value! thank you

I have an old (93) suburban 4×4, that I use as a work truck. After returning from a trip in TN, I started hearing and feeling a loud thunk from under the front of the truck. I spoke with a friend of mine who’s a mechanic, he said it sounds like the transfer case, so with that lead, I headed to Aamco in Crest Hill, on Friday 3−1−13. I arrived around 3:00pm and talked with Bill the manager, nice guy, asked all the questions about noises, I told him about it, what my buddy said, etc. I mentioned I could ride with one of his guys or him, he said thanks, but everyone is busy, they would test drive it later, and give me a diagnosis in the morning.(saturday) I said that was fine. As a side note, I drove away, and about 20 – 30 minutes later, I called and had to return to get some paperwork from the truck, the truck was inside on a lift a foot or so off the ground.
Saturday around 11:00am Bill calls and tells me it sounds like the front differential sounds bad, could be a ring and pinion, could just be a bearing, but that he would have to open it up to find out, and that it could become an expensive headache, hopefully not, but it could be around $ 700. I said I hope not, but it’s my work truck, we have to do what we have to do. Bill said ok, he wouldn’t be able to get to it until Monday, and depending on what he has to get it’ll be tues. or wed. before it will be done. I said ok, explained I need to go back out of town, so the sooner the better.
Monday about 1:00pm, Bill calls and says «good news», there’s nothing wrong with the front differential, just the usual noises made by an old truck, everything is getting a little sloppy (loose) and loud, but it’s all still fine. He says, «I changed all the fluids, your total is only $ 90.00, and you’re good to go». I was surprised by this, because the clunk I’ve been feeling and hearing is simply not going to be solved by changing the fluids, so I asked if he took it for a ride, has he heard or felt the noises and clunk I told him about, he said «no, the guys have it on a lift, and have been shifting it in and out of gear, and we can’t find anything wrong with it». I said «I told you I thought it may be the transfer case, and it happens when you drive it». Bill tells me, maybe I should come down, and take a ride with one of his guys, to see if I can «make» the clunk happen. I told him again, I thought it was the transfer case, and it only had to be driven a block or so and it’ll make the noise on it’s own. He said «Wow, if it’s the transfer case, we’ll have to look at it, we won’t be able to get to it for another day or so». I told him that was ok, I was on my way to get my truck.
I picked it up, Bill was concerned now about my safety, and the trucks reliability, and if I hear the noise again be sure to bring it back.
First time a fluid change has taken 4 days.
So I pull out, and go about two miles away to Hi-​Tech Transmissions, they were friendly, asked all the questions, and then the mechanic and I took a ride, he heard the noises inside of 2 minutes (about 6 or 7 times in our 5 minute test drive), said right off the bat, «that’s the transfer case», but didn’t want to quote me anything til they got it on the lift to look at it. I got a call an hour later that it is for sure the transfer case, they won’t know the extent of it until they opened it, but either way it will be fixed tomorrow, and I can come and get it.

I didn’t realize AAMCO was a full service repair shop; not only for transmissions! This location is great and very fair! I went to my dealership and was told that diagnosing my car’s problem would be «like throwing darts against a dartboard», so I brought it to AAMCO Crest Hill based on a friend’s recommendation. Not only did they diagnose the problem, but they fixed it and it cost much less than I expected. Bill Tripp, manager, is very caring and fair. He explained what the mechanics found to be the problem, and what was necessary to fix it and make it safe again for me to drive. The mechanics are very thorough. Also, they treat me with respect and don’t take advantage of a lady coming in with her car! I recommend this AAMCO Crest Hill, IL location to everyone! Several of my friends have now gone there and they thank ME for making the recommendation. I love the secure feeling of having a place such as AAMCO, and knowing that the guys there, Bill and mechanics, and Bill the owner are honest and reputable. Repairing my vehicles correctly and fairly are their mission. AAMCO is NOT just for transmissions. I’ve had my oil changes done there as well. You won’t be disappointed.