Target

This wasn’t my favorite Target I’ve ever been to, but decent as far as cleanliness and keeping the racks and shelves well-​stocked. I did want to give props to the girl that waited on me yesterday morning. There were a few people in line but she still managed to make it a great experience. She was extra friendly, took her time and reminded me why Target is my all-​time favorite store.

Yes, stunning as I found this to be, it’s true, they don’t appear to care about customer service whatsoever.
And yes it’s true, they will practically wrestle you to the ground rather rather than honor their «competitor’s pricing match»!
Hard to believe the lengths they will go to but just try them out yourself some day.
Believe me when I say it will get to be fun after a while.
I mean, FUN in a twisted & denigrating sort of manner I suppose.
Nope…they will not honor food, which they should outline. But fine, I can deal with that.
Try something ELSE. And be EXACT so they haven’t leg to stand on. Be sure it’s a CURRENT, local ad which exact same product & dimensions. Helps if you have picture in your ad!
Here is typically how it will go, 9 times outta 10:
They will first STARE at your ad for about 10 minutes as if you manufactured it in your basement. Yes, be prepared for them to view you like you’re a criminal, at best, pond scum at worst.
And next they will call someone else over to also check it out. Might even take out special glasses to inspect your ad.
This person will take as long, sometimes longer, often also calling over a third employee. Even if it’s by closing another register!
At this point, people BEHIND you in line (and it can ONLY be done at customer service desk. It’s not like you CHOSE to go there!) are out for your blood, they are getting so irritated (and rightly so). But alas, don’t be intimidated, stand your ground, you are IN THE RIGHT!
Plus heck, you’ve come this far.
In the end, do NOT end up surprised to find them failing to honor «competitor» price for any reason. Sometimes none at all… they will just state, sorry that’s too cheap, we can’t go that low. (well yes, YOU Target are overpriced most of the time!)
AND…HEY GUYS… WALMART’S across the street with the SAME policy they actually honor!
So you CAN’T follow your own policy? REALLY? Does your corporation know?
Boy, this is getting FUN! Maybe it will all be about standing there making your customers SO furious they may very well never return. Heck I wouldn’t IF behind ME!

Clean store and the staff seems to be helpful. Food section is not as big as the one in Tinley Park. The only Target I know with no Starbucks, brings it down a star. Do to the food section being small and no Starbucks will go to the the one in Tinley Park in the future.

Great target helpful sales team when needed and have a very friendly sales team almost anything you want you can find here its a great target especially if u need help finding anything

OK!!! What is wrong with this store??? Apparently they know neither HOW to read (their OWN policy which happens to be stamped all over signs on their store) NOR do they care to learn (and add to that, figure out what 2 words – customer service — means).
I am calling all to collectively make them LEARN, report to BBB & finally, file possible class action lawsuit against them.
They clearly state they «match all competitors pricing» however when one goes in there with ad stating EXACT same item (manufacturer, size & current ad) they BALK or just like they did today saying… oh yeah, we do MATCH… but NOT on food! Honestly, they are continually trying to fight hororing their OWN damn policy… fact is, I didn’t create it, THEY DID. If they don’t want to honor competitors, then don’t WRITE a «contract» to SAY YOU WILL… just go out of business already.
Back to tonight:
I said calmly… well that’s totally untrue since I’ve matched FOOD items here all the time. She said… you must be mistaken (like I’m mentally ill! Yes, callng me a liar!) so I whipped out receipts to PROVE they’ve matched (cereal & such just this past week) —undeterred she didn’t blink & said, well that’s by error so pls. leave this line now if you’ve no business here (which I interrupted to say… yes, Sure… THREE year ERRORS??) She said –REPEATED – pls. leave line.
This is the BEST part folks, the item she was requested to make were chiquita bananas from Jewel (and yes, they ARE Chiquita at target, I was lucky or knew better than try). I was also buying $ 50 worth of toiletries & makeup items I left sitting on the counter. All for her to lose by not honoring a simple banana match-​price from Jewel (I even had my preferred card to whip out since it required that there). Asked for manager, she said «none here now” — — -I’m telling you, they need to be STOPPED because 1) WHEN they honor their policy (which yeah, it’s rare) they do so ONLY after administering TONS of grief & hard time. And 2) they go to insane lengths NOT to honor it at all.
I want them stopped & out of business & plan to be the person to help that happen. I hope someone is with me. For now, I will be the BIGGEST headache this store has ever seen coming. Since they refuse to honor their OWN contract (their stated store policy).I will be buying up SHITLOADS Of expensive crap to return after opening & within allowed timeframe. That should get some attention.
Ohh and I should mention TARGET it will NOT just be me (because that you can perhaps limit, though honestly I’m not sure you can… I’d make it darn hard!) but will have every friend & person I know do the same to make my point (as they are as unhappy as I am!)
You have messed with the wrong person ONE too many times.
CHANGE your DAMN policy if you don’t care to honor it, fraudulent cheats!!!
Which I have to say, little does she know once I stepped OUT of that customer svc. line it will MOST likely COST her her job when I’ve done (BRI!!!)

This location has everything I’m looking for, almost every time I go. The reason for only 2 stars is that their check out lines are always outrageous! Every single time I go, there are only 2 lanes open and lines wrapping around the accessories department!

I am a loyal fan of this Target! It’s by my house. so it’s very convenient for me to stop by Crestwood and not drive to the 95^th store! This place may get wild on the Holidays but, what retail store doesn’t! This is my go to Target… whats yours?

This Target, while being hit or miss at times, has some of the friendliest employees around. Additionally, if you call to check on an item (say, Vanilla Pediasure), you’ll be put on hold for some serious time (of course), but they won’t hang up on you or forget about you entirely. Also? They have ample wheelchair accessible parking. If you’re into that sort of thing, that is (which I am).
I’d avoid it on Friday and Saturday nights as it sometimes seems a bit seedy and there’s always a broken (insert item made of glass here) awaiting clean up. If you get there early, there’s usually no wait to check out, either. Overall, it’s not a bad Target, really. I wouldn’t want to, say, celebrate a birthday there or anything, but it’s not a bad place to snatch a few necessities now and again.

It was clean. Cashier was nice.
They seem to not have sales like other Targets and not much on clearance.