Buffalo Wild Wings

Wow, I normally never give reviews or feedback. But this was by far the worst dining experience I ever had. I have never been treated so poorly by the staff. To begin me and my friend go into your restaurant, we were seated by the captain. He was TERRIFIC, he sat us down and said who our waiter would be and pointed at one of the waiters who was at another table and offered to grab our drinks of water. The captain returns with out waters, and since we still haven’t saw our waiter we asked the captain for our order, he was polite and said let me grab a pen and pad since I never did this before. He returns and takes our order. 15 mins go by and we see our waiter constantly walk past but did not speak or check on us. Another 5 mins go by and the manager brings our food, I’m frustrated so I tell the operations manager, «Hey this service sucks, who is our wairter». He says OK let me check on that. He didn’t apologize so that was so rude to us. So finally the waiter comes to our table and before he says anything, he sighs heavily and annoyingly like we are bothering him. That did it for me and I told him to just go away. We tried to finish our food but we were just disgusted by the way we were being serviced. I go to the manager and tell him again, this service is terrible and can he at least adjust our bill since my friend didn’t finish her food because she was distraught by the rudeness. I’m a purple heart veteran and I have never been treated so poorly.

I never write reviews on restaurant chains. This location is my favorite since it’s my nearest BWW. Whenever me and my siblings come to this particular location, we usually get this same server (Can’t remember her name), she’s very kind and attentive to us. Love their HH and drink specials! I usually do online order and it’s always on time.

A++++++++++…
The food was great and the staff were very friendly and helpful and always got you what you needed. The day I came it was on my birthday and it was awesome they have everyone say «Happy birthday!» And give you a free ice-​cream covered in chocolate.

Was at this location a couple of nites ago stopped to eat dinner. Everyghing was great. The wings were great. The beer ice cold and the best thing of the nite was our server dani. She was excellent. She did a great job. Thanks dani

Went to watch the UNC v Notre Dame basketball game last night. Service was great, food was great, per usual. What was really awesome was that after spending all day today looking for my wallet, I called to see if anyone turned it in, and sure enough, the Manager told me one of the regulars turned it in last night. So grateful to this kind person and the honest Manager for returning my wallet to me! I love this Bdubs even more now!

Absolutely love their traditional wings and all the best sauces and seasonings. My favorites are Chicken Wings, Desert Heat, and Again Zing flavors. The food was ok. Staff was great and very helpful, courteous, and friendly.

I wouldn’t usually write a review for a chain restaurant like this but I just couldn’t believe how good their service was today. I goofed my online order which went to a different bdubs. I showed up and they said it wasn’t a problem. They took my order, called the other location to cancel it, and put a rush on my order so I wouldn’t be waiting. The person who took my order, the manager, and the one who gave me my food were all incredibly polite and outgoing. They even show you your order now to ensure accuracy.
As for the food, it was as good as I could expect. Sizes of the wings were big, sauced well, and hot. The new blazing sauce is really good. Quite a bit spicier than the old version. Teriyaki is as good as always.

Visited on 13 Sep 2015 at around 5:30. The TV is so loud that the server and I cannot have a conversation.
The manager came by to check on us, and I asked that they turn it down. He of course, cannot hear me.
Food came reasonably quick, then the server disappeared. Can’t find anyone to get me box or to pay my bill.
Won’t ever return.

Found a bar table, and waited. 10 minutes later a server comes up and says he’ll be there in a little. 10 more minutes he is still tending to other tables. Mind you, no menus, no drinks, and the place is not packed.
So we go to the bar. Bartender cracks a joke? Saying he’ll need a pen and paper because he can tell our order will be complicated. Wasn’t sure if that was more sexist… Or he was just a male chauvinist.
So… He then gets our order wrong (rookie mistake) but instead of rectifying the situation just gives us the bill. Then groans and said if you insist I guess I can try to fix the bill with the bad service you received tonight.
This restaurant is child’s play. How is b dubs stock valued at over $ 200 + a share? The food is decent, no complaints, but the service is… Under par.
If you’re unhappy working here, there are other restaurants or careers that you can always apply to!

This place was just terrible I ordered 12 boneless wings and a large fry. They brought out cold fries and old wing that were dried out and not even lukewarm just cold. I asked for a new fries and chicken and the waiter brought out warm fries and put my chicken in a microwave tried serving it to me saying they were fresh but my half eaten chicken was still in there… this was absolutely the worst service I have had…

Great service. Our family loves BWW but this location tops all that we have visited. The hostess was extremely friendly and pleasant. The manager, «captain» and at least one other person checked on us, assisting our server. They joked and just seemed like they were having fun. I only wish this location was closer to home. But they have a customer whenever I am in the area.
Oh, and the food was good too. As it always is. The new, and limited time only, Blue Moon BBQ sauce is really good. I am a traditional wing guy and the buffalo dry rub is my favorite. I buy it for wings at home.

Craving wings so I decided to hit up b-​dubs. It was a Friday night I was afraid it was going to be packed with locals BUT to my surprise it was empty.
When we arrived around 10pm we realized it was happy hour! I was happy because who doesn’t love cheap food? We were greeted at the door right away & seated immediately. Our booth was a little dirty so we awkwardly stood there for a few min as she wiped the table down. My seat was a little wet with crumbs so I had to wipe it down myself.
Our waitress came over right away & asked us what we wanted to drink. I didn’t even get to look at the HH drink menu so I just got a water. Not even a minute later she comes and asks us if we wanted appetizers. Again, I haven’t even looked at the menu. I like that she gave us great service BUT I didn’t even look at the menu yet lol she stood there and watched us order appetizer off the happy hour menu. $ 3 each. We got the mini corn dogs that come with a honey mustard dipping sauce & mozzarella sticks with marinara dipping sauce.
After we placed our appetizers order we didn’t see our server for about 10 – 15 min. We had to hunt her down to put in our wings order. We ordered the traditional wings In large, which came with 20 wings. Our flavored were Caribbean jerk, spicy garlic, lemon pepper, & our server recommended jammin jalapeño. We also got a basket if buffalo chips with cheese & Cajun seasoning.
The Caribbean jerk & spicy garlic wings are my favorite. Usually get it everytime I visit. We decided to try the lemon pepper, wingstop offers a delicious version so I decided to try it out here. This is a dry rub seasoning. The flavor was good BUT instead of tossing the wings in the dry rub it looks like they just sprinkled some seasoning on top which left some wings uncoated & bland. I had 2 coated wings & 3 uncoated regular fried chicken. NOT good. I was a little iffy on trying thee jammin jalapeño. Part of me wanted to try it but the other part of me was like no! The description said spicy jalapeño with lime. Let me tell you there was nothing lime about that flavor. It tasted like sweet BBQ with an after taste of jalapeño. It was too sweet & the jalapeño taste just lingers. NO spice to it. The buffalo chips with cheese & Cajun is always delicious.
The service was good, the food was ok. Good spot to hit up if you want wings & full bar.

My wife and I stopped in for dinner and drinks. We sat at the bar and had very good service. We enjoyed a couple beers and shared Mozzarella Sticks. For dinner, I had the Mediterranean Salad and my wife had the Chicken Chopped Salad. Both were good. Since we caught the end of happy hour, the value seemed good.

This place just isn’t good like others in the metro. I ordered mild wings as I hate hot stuff, I was pretty certain that they had given me medium. When I talked our server she acted like she didn’t believe me, and then when they came out the manager stood there so he could make sure it was right. Both acted like I committed a culinary crime. Oh and maybe had they not messed up my two friends orders I may not have said anything and sucked it up.
For as many people it looked like were «working» the service was spotty at best. Dont even get me started on when the bills came.

I order take out on my computer before making a Target run bc I’m old and its hard to get a babysitter and I save money drinking beer at home.
In any case, the crew at the pick up window is a bunch of pros, and my yummy hot wings and I driving home to have date night with the DVR.
Wings = good.

Given that it’s March Madness, we figured we would enjoy some wings while taking in all the bustle with the games. When we arrived we put in our name and were told it would take 20 – 30 minutes. See as it was 6pm on a Saturday, we figured that was reasonable. While we waited we watched two different customers have issues with their take out orders. Both had left with their orders and had to come back because they were wrong.
Our wait got close to an hour and when we were finally sat, they took us to a table for 5 people with five menus. Mind you, there were only two of us. The host seemed surprised and confused and said the other host must have just written it down wrong and that we waited too long for only being 2 of us.
We then sat for 10 minutes before a waitress came over. She informed us she wasn’t our server, but she would be willing to get us some drinks until our waiter arrived. Again we waited and no waiter came. The waitress came back and said she would go ahead and take care of us. She was really great and was attentive despite the business around us.
We watched the managers just hang out near the kitchen talking, the hosts messing up tables time and again, and the «captain» waitress just walking around and not helping the other waiters in the slightest.
While we aren’t going to totally write off BWW, we will certainly not be going back to this location.

BWWs is a good place to have wings and watch a sports game. The sauces are good and can combo the sauces so you can have a variety when eating. If you have boneless, get extra sauce. They tend to scrimp on the sauce. I normally come in here after a soccer game. They are always accommodating quick when the team comes in to eat.

In the past Buffalo Wild Wings has great food for a chain restaurant. Unfortunately last time several coworkers and I got take-​out the order was wrong. My coworker picked up the food and had to go back inside after getting to her car because part of the order was incorrect. Then, once returning to work we realized that of the 5 meals ordered and PAID for we only received 4. When we called to tell them they said that the other box was «sitting right here» and then blamed my co-​worker saying «I asked if she wanted to check to see if everything was correct.» When given only a handful of minutes for lunch it’s difficult to then have to unpack and go through 5 boxes to ensure that each is correct! When we returned to the restaurant to pick up the missing food that had at that point been sitting out for 45 minutes we were offered no apology or discount. Just the whiny excuse «I told her to check to see if the order was correct and she didn’t want to!» Then, after returning to work with the missing food my coworker said it was so gross it was inedible. I had ordered the 8 boneless wings meal with fries. When I opened my box the boneless wings were ½ breaded – they hadn’t lost their breading after being cooked, it was apparent that they were breaded and cooked very sloppily. And there was a regular chicken wing in the box along with 7 boneless wings. The coworker who paid almost $ 50 for this whole debacle took my inedible food and returned to the store to complain. She was met with rudeness and the excuse that «our manager isn’t here.» And when she asked how she can contact the manager she was told «I can’t tell you that.»
I will never return to this awful restaurant! Who knows if the order will be correct, the food will be cooked properly, how long the food will be sitting out behind the counter, or if the service will be polite? Terrible, just terrible. Clearly Buffalo Wild Wings doesn’t care about having happy customers.

We’ve eaten at this BWW a handful of times over the past couple years, and service has varied widely. Generally service has been pretty standard, but about 4 months ago I had an experience there that made me NEVER want to go back. We waited FOREVER for our order to be taken, even longer for the food to be delivered, and good luck getting refills on beverages because our server was AWOL most of the time – In fact, we had to flag down someone else to get us our bill, and even then we had to wait so long that we literally considered walking out. It was ridiculous.
So, when it was suggested that we visit this particular location again last night (purely out of convenience for all parties), I was less than thrilled with the idea. Thankfully we didn’t have as poor of an experience. Our server was at least around if we needed something (although it took until the end of our meal before she offered us refills, and by then our mouths were completely on fire). She did score a few points when she split up our somewhat complicated bill and prepared some take-​home sauce (of a limited availability flavor not sold in bottles). Knowing my beau was in love with said sauce, she even brought a lid for the leftover dipping container on the table – like the Maxwell House slogan, it’s apparently «good to the last drop».
So, long story short, I won’t avoid going here so much, but there are definitely better locations IMO. But if I’m in the area and I’m in a wing frenzy, I’ll give em another shot.
Favorite flavors: desert heat (dry rub) and limited edition sauces: thai curry, pepper infusion, smoky southwestern

I love Buffalo Wild Wings! I dream about Spicy Garlic and Asian Zing wings at night. I think about Hot BBQ and Desert Heat wings at my desk at work. My mouth is watering. I wish I could eat a plate of 120 wings each time I go… but I usually wind up stuffed at the count of 12.
They serve big ass taps of Surly Furious, which puts a smile on my face. Don’t buy a Bud, or Miller… buy a Surly, and keep it local. For 6 bucks, the tall taps they serve here are a really great deal.
The service has been stellar the few times I have been to this location. Each time we’ve had prompt service from the door to the bill.
If you like sports and trivia, this is your place. Throughout the restaurant they have at least three separate sports channels going at one time… and trivia games going as well, in case you need to do bit more multitasking.
If you want to avoid kids… sit in the bar. Seating is actually better in the bar… and the views of the large TV screens is much better… and more liable to give you a seizure… which is why you came, right? It will go good with your food coma you will be in after you finish your meal.
MMMMmmmm…wings.