Property Damage Restoration Services

Very good company. Professional, answered my questions, very efficient. I would use them again if I needed to.

I used this company to dry and repair the damage caused by a wetter leak. They were able to find the extent of water damage with their impressive tools and their thorough inspection. Not only were they prompt, courteous, and efficient; They also kept me informed about what to expect and the timetables for each step of the process. Gerald and his team were very impressive I can’t recommend them enough.

I will preface this post by saying that I very rarely bother to make my disappointments public, but my wife has been pulling her hair out over this company, and well, that means I’m REALLY irritated. Insurance paid for everything, so price was not an issue, but my god, the service coordination was abysmal.
This company was highly recommended by Lindsay Plumbing, who should probably not be so free with their recommendations moving forward. By the way, Lindsay Plumbing does good work and will NOT rip you off.
The remediators who came out were very neat and thorough. It was all downhill from there, however, and it took SEVERAL WEEKS of back and forth phone calls to get the sheetrock, carpet, and repainting done. There were lame excuses (let’s just call them lies) at almost EVERY point. Once, I called to ask where the contractors were and I was told that they were in the driveway looking for the key, but they were clearly not at my house because I was standing in my front doorway looking at my empty driveway! While the contractors used by this company are okay (DBR Painting did good work), the field staff person coordinating everything (Candace) was a hot mess. She simply is in over her head, or just doesn’t care to return phone calls from her office. You will wait at least 48 hours for a response IF YOU GET ONE AT ALL.
If you don’t listen to me and use this company, it’s on you, but if she has anything to do with your work, just walk away.
Perhaps they have more work than they can handle, although I’m not sure why. Do yourself a favor and call someone else.