European Wax Center

I had my first wax with Lupita today. It was a wonderful experience. She was professional, explained everything and kept me comfortable throughout the process. I could not have asked for anything more. This is my go to place from now on.

I really hate writing bad reviews but I have now been her twice and it’s been approximately two hours after my last appointment and I’m getting more and more upset.
I went here 4 weeks ago for my first full bikini wax ever. I read many reviews and scheduled my wax with Eliza due to the many positive things people said. I showed up and Cynthia was the one that took me bad. At this point I felt bad and didn’t want to say anything about being scheduled with the wrong person. I told her I had never had a wax and she just didn’t say much. Not much explaining or anything. She just asked me to take my pants off with no explanation. The wax was horrible and painful. I didn’t really know what to compare it to and just tried to suck it up. I asked several times if I was bleeding. The other thing I found strange was that she didn’t ask me at the end if I wanted to look at the wax. She just stopped and started cleaning up. During the entire time there wasn’t any explanation or step by step of what she was doing. From being someone who has been in the beauty service industry you always explain to people what you are doing to make them feel comfortable.
After it was over she walked me out to up sell me on products. I got the bump serum and that was probably the only good decision I made.
I rescheduled to come back in 4 weeks which was today. Today was worse the the first time. I honestly expected it to be way better. But Cynthia was truly sloppy and had no regard for what she was doing. Again she didn’t ask to see if I was satisfied and all my friends who have been to EWC tell me that their tech’s give them a mirror to check. I told Cynthia it was horrible and she just said I was sensitive.
When I got up the skin was so bad I didn’t know if I could walk. I mentioned it to Cynthia too ask she just blew it off. This time she didn’t walk me out and ran to the back. It was so awkward. When I checked out they asked me if I wanted to leave a tip. I really didn’t want to ask I was in so much pain and starting to freak out that something was wrong. By the time I got home, it was getting worse. Two hours later I’m realizing that Cynthia didn’t even remove all the hair. I’m so frustrated and would have even given this place a one star. Unfortunately my experience has been horrible because of Cynthia so the store is getting a bad review. I would think they would have better training and a higher level of customer service. I will be looking for somewhere else to go and don’t recommend this place.

Seriously this is a game changer for me! It’s less expensive, less time intensive, less painful. I’m fully on board with maintaining via waxing again, which is given up years ago. Staff at this location are awesome! Great people, super helpful.

I absolutely love coming here to see Kaitlyn on a monthly basis for bikini maintenance. Always a great experience! Only complaint I have is that twice I’ve arrived on a Sunday morning for a 10am appointment and the doors were locked as both employees and clients waited outside for someone to arrive with a key. On my last visit it sounded like they were under new management and working to fix this issue.

I HAVE SCABS UNDER MY LEFT EYEBROW NOW!
I had my eyebrows waxed for the first time ever on Saturday at European Wax Center. Monday I noticed that I have scabs under my left brow and it is sensitive to touch. I would not say that I have sensitive skin. I have dark hair and olive complexion and have never had a problem with my skin being sensitive.
I was hoping that no one at work would notice the change. However, when I go in with scabs, they will definitely notice my eyes. At this point I am hoping it doesn’t leave permanent scars.
If you want to look like a freak, have your brows waxed at European Waxing Center.

Every waxer at this location is extremely professional and really really good at her job! I’ve been coming here for over 2 years now; I purchase the unlimited wax package for Brazilian waxes, so I never have to worry about anything except gratuity on my way out. This location is open very early at 8am, which works great for my schedule. If I also happen to be late, they either fit me in, or re-​schedule me at no charge. I highly recommend this location for all your waxing needs!
I always see Lupita; she is the best at getting all my ingrown hairs and always has a smile on her face :)

I called on my way and the staff was courteous in setting me up the next available appointment. Eliza was a great practitioner and very friendly– most painless was I have ever had.

I was excited to try this place but the wait was not worth it. It took over 20 min before I saw my esthetician and I had a reservation. Front desk not helpful.

I’m so happy to have finally found my go to waxer! When I first moved to Dallas I tried the other location and I didn’t like the receptionists. They were very unprofessional and caddy. My experience here has been far more pleasant. I strongly recommend going to see heather. She’s very sweet and has made the waxing very comfortable.

I go to Jewels! She is so amazing! I love getting waxed by her she’s professional and personable! Not mention I’ve been waxed by many people and she’s the only person who has never hurt me or torn my skin in those sensitive areas like the bikini! Love love love her I am a forever client!

This is an awesome place! Easy to make an appointment online or over the phone. Jewels is my favorite «waxing lady» :)

My eyebrows look amazing! It’s on the expensive side, but she really took her time. I’ve decided this is something I’m going to have to make room for in my budget.

9 time out of 10 I love my experience. Typically I get my eyebrows and lip done every two and a half to three months. My eyebrows are never too thick and never too thin. Shaping is great.
Usually, the girls are sweet and nice. Sometimes they’re talkative which is fine but this last time I had a girl comment on a facial feature of mine…
In between my brows I have a very small mole. In most photos, you don’t even notice it. The girl waxing me said «you know, I really don’t recommend you getting your waxing done here.» I asked her why. She told me that it looked like the wax irritated my skin.
This surprised me because I have never noticed an irritation and I don’t even come in the recommended 8 weeks at a time. I explained this To her so I asked her where she saw an irritation. She said in between my eyebrows and it didn’t even occur to me that she could be talking about my mole. When I asked where, she had the gall to FLICK my mole.
When I told her «no, it’s not an irritation, clogged pore, or ingrown hair. It’s a brith mark, a mole.» SHE CONTINUED TO ARGUE WITH ME AND INSISTED that it was not a mole. «OHH GIRL, its a ZIT!» She didn’t end there, «AND ITS A BAD ONE»
I was appalled by her behavior to say the least. Most of the girls who work there are sweet and excellent at what they do, but from now on I think I will go to the belt line location.

I usually go to another competitor for a Brazilian, but this time they were booked for a week and I got in same day at this location. There is a reason for that. The waxer was painful! I have been doing this for 6 – 7 years and never experiences as much pain as this. Only upside was that she was fast, but I will not be returning there.

They were offering a free brazilian service and I had scheduled a wax at another location of european wax for a similar time, so I thought I might as well get the free wax. Wrong. OWWWW!!! Yes, it was my first time and yes I knew it was going to be painful. But not THAT painful! Also there was an entire chunk of hair that the lady couldn’t get because «it was too short,» but it really wasn’t at all. I also still have wax all down there left over. Now, I know the lady was new and she was really nice and it was free, so I am going to cut her some slack and give it 3 stars. I asked my friend, who went to the same lady and had gotten waxes at european wax before, and she said that it was more painful than normal and that the lady she normally goes to does a better job. Hopefully the lady I went to gets some more training because she was really nice. I just overall was not impressed and will go to someone more experienced next time.

I received a free waxing for being a first time client. I had my eye brows done. The wax that they use doesn’t require strips it is not painful at all. For eyebrows anyways lol. I had my lip waxed while I was there and it hurt a little bit. I am calling today to book my bikini wax and eyebrows again.

This place is good when it comes to waxing but they take a really long time to do the services. I gave them one star because they say the close at 6 but when I got there at 5:40 the lady in the front who is always extremely rude and stuck up said «I’m sorry we close at 6» and I responded «okay but it’s 5:40» and she gave me a really bad look and thought about what to say but all she could say was «we have an opening tomorrow at 12». I just walked out. She’s my only problem. I feel like any place should have a pleasant and polite Person to be the face of the company.

Let me start with choosing a place to be waxed can be easy, go to a place that does only waxing. If it is your first time, this is the place to go. They have very professional, trained waxers. Everything is kept very clean and sterile. I would strongly recommend seeing Elizabeth, she is by far the most picky and comforting waxer I have seen. She is very friendly and will keep you talking if you are getting your legs, Brazilian, or stomach waxed. :)
I would also recommend doing a package if you liked your service. It is a little more cost effective as waxing can get pricey.

Prices are good, setting immaculate, technicians strike the perfect balance of professional + personable. Beautiful job all around and the tech went in with a tweezer to get each and every wayward hair after each wax service.
Went here for my first bikini wax. It was as painful as imagined but I also had scheduled, same visit, my first arm pit wax which was not painful and an eyebrow wax. Guessing the bikini area + wax not for the faint of heart. Wise of her to leave the bikini waxing for my last of my 3 services as I would have jumped off the table and run out the door!

If you need a last minute wax and have no other place to go then you can give it a shot. But here’s what I don’t like about this place:
1) They are all about selling you shit. «Buy our package of X amount of waxes for X amount of dollars.» or «You need to have our products to get the best results from your wax.» ugh. no thanks.
2) Different person every time I went in, even though I tried to schedule with the same person. I get the feeling they have a lot of turn over in staff.
3) They use old school waxing methods. Painful.
Not the worst place I’ve been but definitely not the best!