Sewell Buick GMC of Dallas

This place provides Awesome Customer Service! I was having a bad day due to a very ill family member and needed a loaner. I didn’t purchase my vehicle there, however Ruben got me a loaner with enough gas to get me to the hospital without having to stop for gas! I appreciate Ruben and Sewell for making it happen for me! Would highly recommend this place %.

I had the best car buying experience at this dealership. Joe Guidry you are the best! This is my 2^nd car I’ve purchased through him. Will be back again to purchase another one from you! 10 out of 10 for sure

Cory, Andy and Joe helped me every step of the way to get me the best deal possible. I could not be happier with what they did for me. I was able to get a 2015 Buick Encore for an amazing deal. I love my car and I’m so grateful for all their hardwork. I have already told anyone who will listen about my experience.

This is my second car I have purchased through Sewell since I moved down to TX. Both experiences have been over the top. I would like to highlight my experience with your sales associate Jordan Moore. He is incredible. He went above and beyond the call of duty in many ways. He made my wife and I feel very confident in what we were purchasing and after having the car for a week I couldn’t be happier. My uncles have both bought from him and would say the same thing. Once my wife needs a new car we will be coming to see him again.

Just bought another truck from Sewell… It was a great experience. Usually when buying a new car or truck, it really sucks. Sewell really knows how to treat the customer.
I tell people I drive a Sewell, not a GMC. If you never been to Sewell and live Ford, please be warned. You will drop the Ford and switch to Sewell. I thought I would never say that.
I will go back again and again!

I love Sewell and their people. However I just had to pay $ 1600 for a blown engine on my five year old buick. It was 7 weeks past the five year mark and 45k miles from the 100k power train warranty.
Thank you to Sewell for getting the price down. Better than $ 10k.

Great service free soda. And iPad while you wait. Wanted to give a personal thank you to Mr. Ruben Moreno for the extra care

I have bought multiple cars from Sewell and have never been disappointed with the level of assistance and professionalism exuded by its Staff. Greg Perry was always my go-​to salesman for Lexus; however, Corey Foster @ Sewell Buick has set a new precedent and I will be a customer for life. This was one of the easiest car buying experiences I have ever had and cannot thank Corey and the staff enough.

(Hopefully I’m not writing this review too soon.) This past month, my husband and I purchase our very first car (together as Husband and Wife) The whole process with deciding on what car would be best for us was so stressful! (I can’t even imagine how buying a home would be or having kids! But that’s a whole other topic lol) We came in looking for a GMC Terrain SLT. So thankful my husband got lucky enough to be placed with Vivian Vu. She was wonderful. She showed us their stock, test drove with us, and showed us how everything little thing worked in that car! She was extremely patient. And dealing with my stressed out self, that could be tiring for some. But she was great. We looked around at other dealerships and at these other places I just felt all they wanted was my money. The way they spoke, the way they conducted themselves. They all just seemed shady! (granted that’s a car salesman for you) But Vivian was just a sweet, honest person to work with. When the time comes, I’d go back to Sewell to purchase another car. Everything as of now is working/​running great. I will update the review once we take it in for service. Hopefully that experience is just as good! (btw, thanks Vivian for the «fresh out the oven» cookies you sent to us!)

Not enough stars for this place! We recently got a 2015 Buick Enclave — BEAUTIFUL piece of craftsmanship. Not only are we extremely pleased with our amazing new vehicle, the customer service we received was flawless! Arturo Torres walked us through a few vehicles in our price range, and never pushed more than we could offer. He thoroughly explained the details and electronic intricacies of each model we looked at. (TONS of options btw)
I’d also like to mention we had a 15 month old who began to get fussy and he was completely patient with us. He even told us we could use one of the iPads in the waiting area if we just ask for one… uh SCORE! Hello Disney Jr! That helped tremendously while husband did all the paperwork.
Overall, super happy with my experience! Very clean building and so many beautiful vehicles to choose from. Customer service is certainly a priority here. Oh… and did I mention they have cookies? ;)

They have the best customer service I’ve ever experienced from a car dealership. They put service on a whole new level! It’s not just buying the car and leaving, it’s a continual service they provide and that’s probably why I keep coming back time and time again.

This is a tough one. So had some MINOR issues with the buying process but just bad deal with sales rep I was dealing with being excused from his position which just happens and isn’t Sewell’s fault. The guy they put me with eventually (Clay) was good and buying experience at dealership was good.
Now comes the rest of the story. So bought a brand new 2015 GMC Yukon XL. Won’t get into all the problems but main thing was AC went out when it was like 90+. Had to wait 3 days due to fact they didn’t have loaner for us. I honestly find that hard to believe. Now we are having more issues and need to come back in for warranty work. Wife takes in today and they tell her they have no loaners and won’t until after Thanksgiving. Again, I think this is ridiculous. So I send her to Sewell Lexus to get an appraisal as I’m tired of this. She said they treated her like a queen and said they too hear negatives of the Buick/​GMC dealership and assured her that if she brought a Lexus in for service that they WOULD put her in a vehicle immediately.
I’ve dealt with Sewell Infiniti in past and they are golden. I’m just not sure why the Buick/​GMC struggles. Maybe it’s the sad fact that American made vehicles just aren’t at the level of the Japanese. Either way, they should be ready for such issues.

I bought a 2012 Buick Verano and it was my first time buying a car from a dealership. The used car had low mileage and was very clean — I was rather impressed. They worked with me on the price and even threw in tinted windows without a trade-​in. In my car search it was the first vehicle I visited in person (besides browsing online) and I knew instantly. The price was right, the service was impecable, and I was ready to make an offer. Trying to be a smart shopper I told them I would keep looking around and come back. I don’t regret walking off the lot the first day because it was an eye-​opener to how amazing the service and atmosphere at Sewell Buick & GMC really is. The employees were well dressed, the lot and showroom were very well done, and it just made you feel like a VIP being at the dealership. Other dealerships cannot compare to Sewell’s service, classy atmosphere, and overall experience.

Service Department Fail! We experienced blinker light malfunction upon our arrival to Dallas. Causing safety concerns as we could not give indication of right turns (especially dangerous in traffic). Because of my awesome service experience w my local Buick dealership (Sterling McCall Buick) I assumed this dealership would be consistent. Wrong… arrogant and obvious annoyance were portrayed. Advisor took our information and could be seen discussing w whom I’m assuming was manager. Returns and says «yeah so this will be $ 45 for labor». Cannot believe that they were not more concerned w a family’s safety than padding their pockets.

I just want to say Wow! I just bought a used Mazda3 here. Lauren Stricklin was the absolute best! I knew what I wanted and she got me really close to the price I was looking for. No hassle at all. She was extremely friendly and a real pleasure to deal with.
I called to talk price and settled on a deal. Drove down the same day. Paperwork was almost done when we got there.
She took me to see the Finance guy Andy. He was great as well. Really nice guy. Signed the paperwork, handed him the money and the car was mine.
It was one of their Value Select cars (I think that’s what they’re called) It was a trade in, had a few things wrong with it, but they fixed those before I took delivery of the vehicle. Which was pretty awesome. Most dealerships say «As Is» and you get the issues with it. Not here with their value select cars.
It’s a very nice dealership inside. Very pleasant atmosphere. Not all generic feeling like a lot of dealerships. I felt very welcome and comfortable.
I have received 2 thank you letters in the mail from her already. That’s not something I would expect just buying a 7 year old car.
Seriously. If you are looking for a Buick or GMC, or a used car, check out Sewell Buick GMC and ask for Lauren!
Also, free car washes at any Sewell dealership when you buy a car from them.
I haven’t dealt with their service department yet, so I cannot comment on them. This place deserves 6 stars based on my buying experience.

The Sewell GM reached out to us after the previous horrific experience and we returned and ended up buying a new Denali from Sewell. Our daughter was with us and she and her husband ended up buying a new vehicle that day as well. Jordan was a great salesman and the entire staff went out of their way to assist us. I am updating my review as Sewell lived up to their stellar reputation that we had heard about and I am very happy to recommend the dealership to anyone looking to purchase a GMC product.

I purchased a certified pre-​owned vehicle in August and I could not have been more satisfied, then and now. The experience was fantastic. Taylor, the sales associate who sold me the car, was very knowledgeable on my particular vehicle and the features that came with it. He and the manager were able to work with me on my purchasing terms and made the car-​buying process extremely painless.
Many of the benefits of purchasing from this dealership, including buying a certified pre-​owned vehicle, are the free car washes for the life of your vehicle, free oils changes and inspections for the first two years of ownership, and extended warranty coverage that essentially renewed my factory warranty on my one-​year old vehicle, free beverages and WiFi while you wait for your service, Apple iPads while you wait, etc.
The service doesn’t end when they sell you your vehicle, either. It’s been 4 months since I purchased and I regularly get emails or calls from Taylor inviting me to exclusive events, cookouts, etc. and he does a great job of making you feel like you are part of the Sewell family.
As for the ease of service, when you pull up to the service bay you are automatically posted on the screen according to the time you arrived and greeted by an associate. Whether you are there for service or a free car wash they take care of you immediately and thoroughly. I even get emails letting me know it is time for a particular service, and have the capability of scheduling that service online by clicking through their email to schedule on their website.
I will continue to report back throughout my ownership experience, but thus far I give them nothing but rave reviews.

Just picked out a used Nissan with Micah Moore. Great service and a great salesman. No pressure to buy anything just giving me the facts on the car and bending over backwards to make sure that I was happy with what I was getting. I would come back here again.

I bought a car from Jay Lane yesterday and the experience so far has been good. I am now waiting on the delivery next Tuesday or Wednesday. I received my car today (Tuesday) as promised. Went in to sign paperwork with Andy and he was also very professional and made the process simple too. I guess the great things I have heard about Sewell Dealerships is true! I will definately be back to buy again from this dealer. Comes highly recommended.

Great Job as always! Best Service Ever — line no one else. Justin and TJ are always on their best and go out of their way to make sure service is top notch.
We have been a customer of Sewell for 20 years. GMC is what we use the most — is like nothing else! Its service is just as good as it is at Lexus (the ultimate service bench mark in my opinion). All Sewell dealerships do an outstanding job! Period! This is not an advertisement — this is just a true statement from an old time customer! Because of their service we buy cars from Sewell in order to get their great service! They treat you like a person, regardless of a car you drive.