Sylvan Thirty Lofts

Love the proximity to Cox Farms market. Also close to Trinity Groves. Good access to downtown Dallas

Mixed emotions here. Cool staff, view is great, bustling neighborhood, and The Lofts at Sylvan could be a great place to live… If you would like to live in a place with broken elevators, low grade appliances, and have the constant threats of fines for the complex’s shortcomings hanging over your head.
The complex is a non-​stop record of broken promises and absurd reactions. For some reason this is the only apartment complex in Dallas that cannot fix its own elevators. This place has been open less than a year and the central elevator has already been out for months at a time, and was deemed broken indefinitely. The secondary elevator just broke during the last round of storms and no word of when that will be fixed. During the limited time the main elevator worked, a memo was sent out saying if someone is found to have held the elevator over 20 seconds, which of course breaks it, they will be billed for the repair. So unless you like walking up or down to 8 flights of stairs every time you come and go, this is a major drawback. They also often lock the trash chute on the weekends and don’t provide a dumpster, but don’t leave your trash outside though; you will also be fined for that.
On your tour you will notice the friendly sounds of construction, which we were told would be from 7am to 7pm Monday-Saturday…well now construction begins at 3am and doesn’t have to end until 9 pm. not joking… All residents were sent an email of this working time change and expected to accept it regardless of work schedules or apartment location.
Appliances are another big complaint. For «luxury» apartments, they have bottom of the barrel appliances and fixtures. You will most likely need to add basic essentials such as mirrors, towel racks, shelving… there isn’t even lights in the bedrooms, so good luck making your «luxury apartment» livable. Also have fun with the smallest, noisiest dishwasher in the history of the world.
When you leave your apartment you will get to either walk the few hundred yards to your car or down the stairs again. If it rains make sure you have your boots on. They built the parking garage completely flat and without drainage. They try and mop it, but there have been multiple instances of soaking wet shoes before or after you leave.
Long story short (or long) … The Lofts are really really close to a being a great building but the ownership is so cheap it ruins the living experience.
Lofts — Please please please get it together… we all desperately want to love this place. Start caring about the guest experience, it is getting embarrassing and the residents will not renew if this keeps up. Fix the elevator! Get a light in the gym and a remote for the TV, don’t blame residents for your shortcomings or threaten to fine them, instead apologize actively work towards a resolution. Clean the trash chutes everyday on the weekend and have them actually be available for guests to use.

We lived at the Lofts at Sylvan Thirty from January until May. We really enjoyed the few months living here at this brand new complex. Our apartment felt really well made and not cheap like some other complexes that we have lived in. We also had an amazing view of the downtown Dallas skyline. The dog park, pool and other amenities are great. There is quite a bit of construction but it is all positive development. This area will be a «go to» spot in Dallas very soon. The staff is very friendly and extremely helpful. I needed to move out of state for a job and Jose went above and beyond to help me get out of my lease without breaking the bank.