Digidesign

This part of the review is for Tech Support: ZERO STARS
If you’re going to make me wait on hold for 57 minutes and counting, at least play something other than Smooth New-​Age Jazz!!!
Why is SMOOTH jazz so HARD to listen too?
You guys are killing me over here and knocking all of the musical ideas out of my head with this music-​on-​hold crap.
Please answer the phone? PLEASE??? Pretty-​Please, with sugar on top???
UPDATE: 2 hours of music on hold, I hung up — Pathetic Support!!!
If you put «Bring home the troops now» vs. «Ban smooth new-​age jazz music-​on-​hold» to a vote, I would have to go with the latter
Ok, on the plus side…
+ 1 star because Sound Tools and Pro Tools revolutionized digital audio editing and recording almost 20 years ago.
+ 1 star because I used to work there and still remain friends with some really cool people who still work there from 10 years ago.

Spent several days learning ProTools 8 as well as the newest product offerings: Video Satellite & Video Satellite LE.
Well done, Digi, well done. What has been missing — and where Pyxis, Virtual VTR and V-​Cube have picked up the slack, you’ve caught up too. Cheaper. And easier to use. The Video Satellite family is damn good. Bravo. The revamped PT 8 interface is very, very yummy, and much easier to navigate. The addition of all of the new plugs is quite tasty as well — makes me wish I was more musical.
Training room had a full D-​Control ES with expansion packs, plus several D-​Commands and a C|24. New computers with HD systems, sound proofed recording room, and dual LCD projectors outfitted the room nicely. The entrance of the floor had a «museum» of older digi gear, including the various Audiomedia cards and PT software versions. Strangely missing were the digidrums… Digi’s Emmy and various awards, topped off with DTV promotional videos playing via an LCD projector behind the receptionist was a nice touch. I did get to see the phone support area… smaller than I imagine — but busy! Unfortunately, my several day stay there did not yield a field trip to the upper floors where the engineering goes on. My geekness was sad.
On the bottom floor is a Fuddruckers (cash only now, WTF?) as well as a Subway and a Starbucks. It’s also not to far from a BART stop, so we could commute from anywhere (in this case, Montgomery) and walk to the building.
What struck me as odd was that the building houses other companies, including real estate and doctor offices. I guess I kinda figured a juggernaut like Digi would have their own complex — or at least structure — like their parent company Avid.
Everyone I met was extremely cool, and very knowledgeable. All on top of their game. If you can get training at the mothership, I highly recommend it.

Sorry their tech support sucks, but digi is a great place to work.