Public Storage

my husband and I are doing our kitchen over, Kelly was fabulous, from the moment I walked in she greeted my husband and I with a warm smile, helped us pick out the right size and number of boxes and we saved quite a bit of money, she even helped us with our things to the car, I’m glad we chose Public Storage in Danvers!

I have rented a storage unit at this facility in the past and have to give it 5 stars. I have been to several other storage facilities in the Boston area (my company has units around) and this one is by far the cleanest and most well maintained.
The hallways and the units themselves are really clean compared to others as well as climate controlled, which has been real nice the past few weeks.

Ok — here’s an update about my experience with this absymal company. I moved out of the unit I have had for 8 years on Saturday, ³⁄₃₁. I believe I left about 5−6pm. So this week I get a postcard from Public storage telling me that I left a balance due of $ 7.10. Now if you know anything about this company, you can’t leave a «balance due» anywhere as they lock you out of your unit and charge you $ 39 bucks if you’re a day late or $ 1.00 short on your payment (one of the reasons I left — thought that was the epitome of «unreasonable».) So I knew I didn’t owe them anything. I also know that their collection tactics are second only to the Mafia, so I called to see what this was about. Turns out, because I left «after the office was closed», they are now charging me for another day. !!! I was gone before it was dark on the last day of the month but they still want to gouge me for another $ 7.10. They know exactly what time I left as I had to enter my code to get the gate open. I did the math — I have paid this company it the area of $ 20,000 over the past 8 years for just this one unit (not counting the other units I’ve had here and at Salem) and they want another $ 7.10? And I was told they do report it to the credit bureau if I don’t pay.
I CANNOT URGE YOU ENOUGH — DO NOT RENT A STORAGE UNIT FROM THIS COMPANY.