Blackhawk Grooming

We have 2 boys and Blackhawk Grooming do a great job! Our youngest had been abused at some time and does not trust most groomers. Melissa had the patience to gain his trust (it took about 3 months) and now it isn’t so traumatic for him to go to the groomers. My older dog is partially blind and diabetic, and they are so considerate they call on the day the boys are scheduled for their grooming to tell us to bring them in, we only live 5 mins away. Instead of being in a crate for hours this is far less stressful on both dogs. Thank you Blackhawk Groomers for being so civilized and considerate of our boys! You rock!!!

I used to bring my two golden retrievers here for their baths regularly, as I’d heard they have a great reputation for working with large breeds. During our last visit, when I walked in to pick them up, I could hear my dog barking and crying from a crate. I remarked on how upset he was, and not realizing he was my dog, the girl at the front smirked, «oh yeah, he pooped in his crate earlier and I didn’t clean it up.» My poor dog is VERY house trained, and wouldn’t have pooped in his crate unless he’d been left unattended for a very lengthy period of time. I understand that accidents can happen, but they also knowingly left him stuck in his crate with his feces for who knows how long. The young girl was clearly embarrassed when she realized it was my dog she had admittedly left sitting in his fecal matter after his grooming, so I paid for their services and her I would not be coming back. I can’t comment on their veterinary services, but I will NEVER again subject my dogs to their neglect.

Our family of dogs includes a fussy senior male chihuahua, a 12-​year old Black Lab German Shepard mix with separation issues, and a younger Black Lab with chronic arthritis that makes it difficult and sometimes painful for her to move around. We’ve been doing our best with home grooming, but when our 12-​year old went in for dental and came home spa-​groomed and sparkling, we decided to give Blackhawk Grooming a try. We cannot be more satisfied with the results and are thoroughly impressed by the handling, grooming and bonding performed by Brent who saw all three of our special needs dogs on a single Saturday morning.
We were most worried about our Chihuahua being too anxious, but upon meeting him, Brent assured us that he has male chihuahuas at home and our lil Chu was treated to expert hands and a compassionate tone. Very comforting!
As for our Bella with the deformed feet, it’s been years since she’s been pampered at a professional groomers with her medical needs, and Blackhawk Vet assured us that they take all levels of special needs pets at their grooming salon. We’ve been clients of Dr. Nick Bricaud since 2010, sometimes traveling as far as 30 miles, so we trusted their experience, just never took advantage of the grooming salon around the back. Now, it’ll be a monthly treat for our Bella Dora Celli! She came home smiling from all the pampering and warm water instead of a hose and the driveway. Her nails were trimmed beautifully which is very difficult for me to get done at home, especially at 8 months pregnant. All 85 lbs of her is still so soft and cuddly, she smells like a pumpkin cupcake and isn’t scratching like she used to do a lot. She’s shedding less too!
And back to our eldest, Tishi, we are just happy that Blackhawk Grooming can take all three of our loved ones at the same time. We brought them in at 8:30 AM and they were picked up in the best of moods at 11:00 :) They were given lovely autumn scarves to show off their shine and enhance their pumpkin sweetness — I dunno if its a conditioner or dog cologne but they all loved how they felt, looked, smelled — happy pack!
I feel I can’t compare Blackhawk Groomers to the pet store salons, as the piece of mind of having our special needs dogs so close to their trusted vet is invaluable. But price wise, Blackhawk Groomers provides a more thorough grooming than what I experienced with PetSmart or PetCo groomers (prior to Bella’s arthritis) for $ 15 more per pet than what we were charged at Blackhawk Groomers, and I never got all our dogs washed at the same time at the pet store salons.
The level of service, the value of the Full Groom, the coordination between the salon and the clinic — all of these factors Blackhawk Groomers scores 5-​stars by our family. Thank you, Brent, and all the staff at Blackhawk Veterinary Hospital and Blackhawk Grooming (around the back :)

We used to have a beautiful Golden Retriever, age 7, and a retired show dog. I say «used to have» as we went to Blackhawk Grooming not knowing Leslie had departed. When seeing our dog after her procedure, my family and I cried. Nearly totally shaved — looking more like a Yellow Lab than a Golden. We felt horrible for our pooch and we could see the depression in her eyes — not her normal reaction to the groomer. What on earth were they thinking — an entire «golden» coat at less than an inch long. On a health note, most vets agree long hair breeds such as Golden’s should not be shaved, especially in the summer. Their coat serves as insulation and thus protection from the heat. So, in addition to a horrible whack job, a health hazard was created as well. Leslie, we miss you and will try to use you at your new employer. Thanks, Kathleen M for letting us know where Leslie landed. Words to the wise… use Blackhawk Grooming at your own risk and with extreme caution. On second thought, consider going elsewhere. You and you pet will be happy you did!

I used to take my dogs to BlackHawk Grooming but left because of Leslie
Now that she is gone I would absolutely consider going back as the dogs always look amazing and the rest of the staff was great.

If you have a King Charles this is your place! Leslie the owner use to show Cavaliers and knows her stuff! My dog always come out with a professional grooming by trained groomers. Grooming is a profession and art form.

This is our 1^st experience with having a dog clipped. We got a Shih Tsu/​Maltese last year and our 1^st visit was to Blackhawk Grooming to see Leslie. I must admit that during the year I tried another groomer, and quickly realized that I should have not ventured elsewhere. Not only does she look good I know she has fun and is in good hands. Leslie is the best!
KB

This is a follow up to a previous positive review. I found them to be horrible after a few times. Phone was not answered. Very rude when I complained about it. Overcharged … I am surprised they stay in business

Brought in a couple of small dogs (one of which wouldn’t let me go near their fingernails to trim!)…They were so nice and friendly here, and my usually high strung dogs went in without a peep! A few hours later, they were no longer the scraggly looking mutts that I dropped off — but looked fantastic! I will definitely be bringing the dogs back here and recommend them to anyone else looking for a local groomer.
ps.
Even their nails looked great!

We have two really small dogs and we don’t just trust anybody with their care. Leslie always takes great care of them and does a fantastic job. We don’t even consider going to another place, Blackhawk Grooming is definitely a 5 star business.

Our dogs love going to Blackhawk Groomers. Leslie is fantastic with the animals. My King Charles is so excited to see everyone there. We have never had a bad experience here. They are always loving toward our dogs and they always look so cute when they leave.

Hobrrible Place. The owner is rude and handles the animals very aggresively. She looks nice up front but if you ever enter the lobby and they dont know your there you see what really happens. I even witnessed a dog fall off the grooming table. I will never go back!

I’ve taken my pug (the lovely one featured in my pic) for years now. They have always done a fantastic job. What I find most fantastic about Blackhawk Grooming is how excited my pug is to be dropped off! You’d think she’d be miserable at the thought of spending the day getting bathed, clipped and her anal glands expressed (DISGUSTING and the whole reason she’s there and not in my bathtub!!!) but she really gets thrilled. Let me tell you a little about her… she’s is not a dog’s dog but Leslie lets her play around at her feet with the other dogs that are there for the day and apparently she makes friends, which makes me happy.
I can’t recommend Blackhawk Grooming enough.

While they do a very nice haircut on our dog, I would look for an alternative groomer. And here is my little tail: After leaving messages — that went unanswered for over a week — I finally got a call back only to be told our small dog got the boot — they are too busy to have a dog that needs more special attention — this was the first time I had heard my dog got nippy when his toes were being clipped — the groomer who normally took care of our dog is no longer working there, hence my dog is not welcomed. So, if your dog is new or uncomfortable with Groomers, I would be very wary of spending the money + tips + time + frustrating voice messages that go unanswered — I would think about going somewhere else. It is not that my dog is no longer welcomed — because it is very understandable that working with a nippy dog is not enjoyable, however — why am I just finding out about this issue now? what about a courtesy call giving me the heads up? what about hey, we will take your dog this one last time, then give you a referral for elsewhere? So — that is my sad little tail and why Blackhawk Grooming was given a fair rating.

We have been taking our dog here for about a year or spo. They do a real good job, and everytime we pick our dog up he is happy. That means alot because I have taken him to other groomers and he comes back scared.
These groomers follow our instructions and are very accomadating!

Love these guys. I take my King Charles to them and he loves it. Wednesdays are the best. I love taking him there. He looks so cute and fluffy when we get him back. They are so good with my dogs!

ok job of grooming – rather expensive for not doing all of the work. My dogs had bathroom problems and I had to take them to the Vet since their But’s were not cleaned by the groomer’s here like they say they do. For the money that they charge they should provide the service that they say they provide. THE VET is Double to Triple the cost of any other VET along the 680 corridor, so go elsewhere for VET services and wash your own dog at home.

This is a review from Chel about Blackhawk Groomers. I love how they groom my dog over there when we pick him up, he is SO fluffy, soft, and well– commed. If you just give a picture of the cut you want your dog to be they will seriously get it right. But, you have to sechedule ahead of time and bring your dogs with there leashes between 8:00 and 9:00 AM. The parking is in front of the building. I hope you take your dog there!