The twins started walking so it was time for their first pair of good shoes. The crib shoes are done. We were greeted by the owner, the girls’ feet were measured, then we were brought out a few styles for the girls to try on. I appreciated the owner asking if I wanted them to match or not. I refrain as much as possible to match them. A lot of time people assume I want them to match. We were given recommendations on the shoes and fit. By the end of our visit the girls had a new pair of shoes and socks. One pair was 40% off. We decided to come back in a couple of months for sandals. They give a frequent buyer card. Get a stamp for each purchase of regular price shoes. Sure the shoes aren’t inexpensive but you are paying for quality and service.
S. Y.
Évaluation du lieu : 4 Oakland, CA
The weather was terrible, my granddaughter was sick, and they provided the BEST service and recommendations!
Dori K.
Évaluation du lieu : 1 San Jose, CA
The owner was super rude and impolite. Very disappointing. Owner should learn better ways to communicate with customers.
Sean v.
Évaluation du lieu : 5 Martinez, CA
Thank you for helping find the right pair of shoes for my boy! The staff is always friendly, kind and knowledgeable.
Lauren A.
Évaluation du lieu : 1 Pleasanton, CA
Will never come back to this store. Their customer service here is B.S. You are better off at Nordstrom or a stride rite corporate store — not this family owned stride rite. They make up their own B. S rules.
Jessica M.
Évaluation du lieu : 4 San Ramon, CA
My two year old seems to be growing faster than I could ever imagine! I have heard that Stride Rite shoes are best for the growing foot, so we traveled a bit of a distance to get to the store. My daughter loves Frozen and so when we visited, we had to buy her the Frozen light-up shoes. The gentleman who assisted us was very helpful, and made the experience fun for my little one. A month later, my daughter did not want to wear her shoes. She complained that they hurt. When I looked in the shoe, the bottom cloth liner had detached and had bunched up. I took them back to the store, and the same nice gentleman arranged to have new shoes shipped to me for a small charge. He was really helpful, and nice! We love shopping here!
Emily S.
Évaluation du lieu : 5 Livermore, CA
Came in today to get shoes for my 13 month old daughter. The woman who helped us measured her feet and explained why their shoes were great for little ones. She honored the sale price that regular stride rites/online was offering even though they are a family owned store. Very happy with our purchases!
Jessicka L.
Évaluation du lieu : 5 Pleasant Hill, CA
Came in today with my mom and 16 month old daughter to receive help in finding some really spectacular shoes to help her feel better while perfecting her baby strut. We were helped by a really nice woman — wish I had gotten her name because she was excellent — who measured my baby’s foot and brought out socks/shoe options immediately. She explained to us what babies learning to walk need to feel beneath them so they may better their balance and understand how to use different muscles properly. I had my daughter in Freshly Picked Moccasins, which she said were great for her to learn with. With the sales associate’s help, we purchased two fabulous pairs of shoes; one looked more like a sneaker, the other was similar to a Mary Jane. I look forward to coming back when we need more shoes in the future. :)
Rebecca H.
Évaluation du lieu : 4 Dublin, CA
We had a good experience. Stride Rite in the mall closed, Clarks were out of everything and mismeasured my kid, and Nordstrom is phasing out their kid shoes. Off we went to Danville. The reviews are awful. I went in with low expectations. They don’t have a lot of selection but it’s enough. The guy guessed my kid’s age, knew what she needed and we found her shoe in under five minutes. And she got a sticker for being good. 100 bucks later for two pairs, one for my house and one for the nanny’s house, we were off to Chow for the slowest lunch I’ve ever had. The only drawback I can see is it could be slow if more customers are in the store. A staff member came in, she walked by everybody to the back, the guy yelled for her to come to the front but she didn’t appear while I was there. So I get from the reviews that quality of service is really dependent on who you get.
Mermaid A.
Évaluation du lieu : 1 Orinda, CA
Buyer beware. Salesmen sold us pair of shoes too big for my child. Took shoes home and realized that they were too big for my child. Tried to exchange the large shoes for smaller pair, back at the at the store. The salesman insisted that they were the right size & would not exchange them for a smaller size. He probably never had a smaller size pair of shoes. My child fell in the shoes because they are so big. Next time I will spend my money at Nordstroms, Macy’s or another shoe store.
Tanya P.
Évaluation du lieu : 5 Lafayette, CA
This is continually the best Stride Rite around. The head honcho is typically on hand to help educate staff and families on proper shoe fit and what shoe modifications may or may not need to be made for a shoe. Closest to the original shoe shop era of when staff was expected to be able to fit everything from orthopedics to accept referrals from pediatricians and podiatrists. Yes, a busy little shop because of this. They consistently have extensive children’s lines whereas most Stride Rite locations are stripped down to the general items. Fantastic sales make it a great place to stock up on shoes. Worth the time and money especially if you’re little one has specific shoe needs. The area has the financial stability to keep the better brands and orthopedic additions in stock.
Melanie V.
Évaluation du lieu : 3 Danville, CA
I’ve been here a few times to get my daughter shoes. They have an alright selection of shoes, and the customer service is okay. They just tend to always have too little help for such a busy little store so it takes a while to get the help you need.