Tuscana Resort Orlando by Aston

You can put a tiara on a whore, and she’s still a slut. Tuscan Resort uses the «resort» label like they offer an experience that you might think was quality, or consisted of some decent amenities even. I’m writing this to tell you that this property is anything but a resort. Three nights on property were loud, the staff was unresponsive, and the guests are something directly out of either a frat house or a trailer park. On the third night there was a rowdy group down in the parking lot. We called the front office and were told a maintenance man would look into the group as soon as he was available. Two hours later I went down to what I thought was a group of overly exuberant teens. What I found was a group of teens conducting races in the parking lot being egged on by their parents. When I asked if the group could please keep it down, I was dismissed and placated. Then the group got even louder so I raised my voice and asked again that the group please be quite, I pointed out that it was 11pm, and that my children could not sleep due to the group. Then a man got into my face and threatened to fight me. I walked to the office and was told that the security guard didn’t witness anything and the only way another guest could be removed was if their behavior was witnessed by the Sheriff. Please don’t give this place your business. Your sleep and your safety aren’t worth it.

There are bugs here. The roaches are nonthreatening, but really huge. They come from the walls and from under the carpeting.
The Unit was ok in size, but amenities are lacking. In general, the staff are friendly, with the exception of a nastily sarcastic guy. Not knowing the policies, I asked where I should put my used towels, and was told, «in your washing machine. We don’t have linen service here.» That would have been nice to know, since they don’t provide laundry products either. You will not get maid service and you must take your trash to their very few dumpsters in remote areas or there’s a fine.
What is provided is very minimal and things like parking, wi-​fi and pool towels come at a daily cost. The coffee maker and TVs are extremely old and the cable service is a joke. The TV in one of the bedrooms would come on by itself at random times, but the alarm clocks fail to wake you when needed. This is particularly counter productive if you’re staying here for business.
I personally had to load software into their all in one printer/​scanner/​copier in the business center to scan a document, but I stopped short of upgrading the old computer there to anything above Windows ONE. They take decent care of the grounds and common areas, but nothing else. We called maintenance for what sounded like electrical circuits popping and they never responded.
This place is little more than a roof over your head where you do everything for yourself with products you provide.

This is a great and affordable place to stay at in Orlando. The rooms are huge, clean, and modern. The pool area is great for families are couples. The bar area at the pool area is fun area with locals and visitors. There are several restaurants in the area. It is better to stay here versus at one of the big parks.

This review is for the restaurant portion:
The bartenders and waitresses look like they have seen better days. WE are local so we’ve tried the place about 3x. NEVER EVER AGAIN.
One waitress actually made a comment about the box on the table and the «box» my husband will be getting at home at night! They only care about their friends (other locals) who come visit them at the bar. The food is terrible. The salad was wilted BOTH times I tried it. Store bought dressing. The fish and chips are fish and french fries. The wings were like rubber. The shrimp/​pasta dish has NO TASTE. Everything was horrible.
Apparently it’s near a swamp so people always complain about the mosquitos. They are awful. I went home with about 100 welts on my legs. Terrible all around.

Stayed in December and it was excellent, from the front desk staff, to the condo units. Beautifully decorated, comfortable beds, clean, and just a wonderful experience overall no complaints. Definitely recommend!

Please be sure to do some grocery shopping if you are staying more than s couple days. This is not a full service hotel you need to do your own linens and make your own bed

Stay here for business trips often and always pleased. The rooms are always clean and spacious. Property features a large pool and a bar with very attentive bartenders. Talking with others staying at the property, it sounds like the place is a real bargain compared to a lot of choices around the Disney area. The last condo I stayed in seemed to have been renovated with tile floors and large flat screen TVs. Would recommend to those visiting from out of town looking to save a few dollars but also have a nice stay.
I will say there aren’t a lot of dining options off the property in close distance, but plenty within a 10 minute drive.

Love this place! The bar, total thumbs! Jenny and Martisha, they never miss a beat and they’re super fun! total go-​to spot! Everyone is so friendly!

Horrible. Was locked out whole day and night
Wireless didn’t work either… Won’t recommend to stay here unless u have a lot of times to waste

Found this hotel/​villas through a vacation club type of deal. Heard good things about it but it all changed when we got there. The unit was a 3 bedroom 2 bathrooms… good size for 3 couples and 2 kids. Good size kitchen with washer/​dryer inside the unit.
NO laundry detergent.
You have to BUY detergent if you need to wash your clothes.
You HAVE TO PAY if you don’t take your garbage out everyday. The garbage can is a 5 minutes walk from the room. CRAZY!!!
The beds got bedbugs that will bite you NASTY!!!
My whole family still got marks from the bites a month later!!! It got bruised.
NO ROOM SERVICE for 5 DAYS!!!
NO TOWELS EXCHANGE!
Terrible service. We complaint but nothing was done!
NOT COMING BACK AT ALL TO THIS PLACE!!! I will get my money and spend somewhere nicer and with ROOM SERVICE EVERYDAY! Very disappointed at the hotel and the stuff… manager didn’t seem to care about our complaint. Absolut waste of money!

Horrible customer service, called twice when reservation was made and was told ok to only reserve for Saturday since we were showing up at 230 am. On Saturday morning when we awoke we were told we would have to pay for the friday we were not here for they were not even willing to work with a discount price that meant anything we got $ 10 off yay! I would triple check and get names of who you speak to the obviously do not communicate with each other.

Review done 12÷13÷13, Excellent Resort! Near Disney, excellent golf course and in the exclusive area of ChampionsGate Blvd.

One of the best resorts I’ve ever stayed at! GREAT price for what you get! My girls and I stayed here for a weekend getaway and we had an AMAZING experience! The only thing that left a bad taste in my mouth was the front desk staff, they weren’t that inviting or friendly at all. My girls and I walked in along with a group of other ppl and the two staff at the front desk both had customers in front of them and they didn’t bother to acknowledge anyone that waked in the front door. t would have been nice if they tried looking up and greeting the crowed with a «hi how are you? We will be right with you». When it was finally my turn to get checked-​in the staff who was assisting us by the name of Gloria still didn’t bother too greet me with a proper welcome, all she said was «you’re checking-​in? What name is the reservation under?». It wasn’t til the actual end of the whole process when we were almost done with paperwork is when she decided to try and spark a conversation. Also the wifi info that she gave to us was incorrect, she said it was our room number and the pw would be the name of the resort. We eventually had to figure it out on our own once we got to our room. Also front desk does not answer their phone, we dropped a glass platter while getting things out our car, we called front desk over and over to have someone pass by and clean it up cause we didn’t want anyone to cut their selves since the glass was right outside in the parking lot. No one bother answering. We eventually had to drive back to the front desk and tell them to send a cleaning person by, they never sent anyone so we ended up finding a broom in our room and did it our selves. Also on the website they advertise for an on site grocery store, that’s a lie. There isn’t a store within the resort.
Anyways besides the flaws I told you about, the resort itself is BEAUTIFUL and CLEAN! The rooms are huge as well as the bathrooms! Just amazing, the resort is really big so depending on where your located you’ll have to drive to the pool. Our room was way to the back of the resort so we ended up driving, it wasn’t a big deal at all. The pool area was nice and clean with shaded cabana’s! The pool water was temperatured which made it extremely inviting and comfortable to swim in! This place will be a regular spot for me to stay at one I’m in town!

We stayed in a 3 bedroom condo for a week. Very clean and comfortable. Condos have full kitchen and washer/​dryer in each room which is so nice. The staff is super friendly and helpful. The pool is extremely nice and laid out nicely. The grounds and landscaping is very beautiful and peaceful. The only «complaint» I have, and it’s really more of a suggestion than a complaint, is that the 3 bedroom condo has a very small living room and seating area. They say the 3 bedroom condo sleeps up to 8, but you only have a fairly small couch and one chair. Not nearly enough room for everyone to sit and watch TV. That’s the case for the balcony seating as well– we only had 2 chairs. Overall, we love this place and will not hesitate to come back. Very comfortable, relaxing and convenient!

I just stayed her on a business trip. I stayed 2 nights. I had a late check in and was greeted with a friendly smile and smooth check-​in process. My room was really clean and smelled fresh.
I had a quick spark up on their free WiFi.
This hotel is a bit outside of Orlando and not in the thick of Disneyworld, which is so great when you’re not in the area for vacation!
The prices was extremely reasonable and ran my company only about $ 120/​night. There was a full kitchen, which I didn’t use at all, but was nice to have under other circumstances.
You can’t compare this hotel to an upscale hotel, but overall, if you’re in the area and don’t need to be directly in Orlando, I recommend this hotel, which is nice for the reasonable rate. Would be a great place for families to say.

Stayed at the Tuscana Resort three nights. Clean, comfortable, safe and quiet. Reasonable value. Adequately equipped kitchen. Liked the screened in porch. Will stay here again.

Free Parking in Davenport, FL, this in itself is a rare. Great location, very clean rooms, a staff that was very nice and cares. Attractive rates, close to everything. Do not let the outside appearance fool you, I would not hesitate in staying here again.

We purchased our stay through Expedia. It averaged out to just under $ 100/​night. The after hour check in didn’t go quite as smoothly as I was assured by staff that it would. They have a 1 hour window between when the night guards leave and office staff arrive… Which is of course when we arrived.
We had paid for a 1 bedroom unit and were upgraded to a 3 bed/​2bath unit without additional charges. I was told this was because it was the only unit available.
The unit itself was nice and clean. The kitchen was minimally stocked with plates Bowls cups glasses and flatware. It did include some basic countertop appliances such as a coffeemaker toaster, and blender. The problem was that if I really wanted to cook a meal I would’ve had to go out and purchase every herb and spice necessary because there were none in the unit. They didn’t even have filters for the coffee pot. We were provided with two cycles of dishwashing soap. While the unit had a washer and dryer, there was no laundry detergent. Minimalism is the key word here.
Each of the three bedrooms had a television in addition to the one in the living room. The remotes to the bedroom tv’s had dead batteries. Also, the unit had a wifi router, but it never worked. The unit was noisy. I can hear freeway traffic as well as the air conditioning units when the windows were closed. That being said, it’s super close to Disney if that is your destination.

Not exactly what I expected to find upon driving in. Rooms are large with full kitchens, living and dining rooms with of course, Tuscan decorations. Finishes are nice, marble, leather etc. however they have no wifi, tube TVs with no ability to purchase movies and no cell service inside the room. I’d rather have a cheap looking room with modern technologies, but I’m in my 30s.
The gym is large in size but has only 3 treadmills, 2 ellipticals and 3 bikes. One 10 pound kettle bell, is all the weights they offer, so if you’re looking for strength training, do it in your room. They supply no hand towels or paper towels, so if you drip sweat in humid FL weather as I do, expect to leave looking like you jumped in the pool. Also, the maintenance guys use the gym as a hallway, so you get a bunch of dudes staring at your bounciness the while time. VERY ANNOYING.
Pool and pool deck is large and has full sun in the morning.
Overall, okay stay but there’s no way I can conduct business here with the lack of technology.

Great place to stay for cheap cheap. Well, not dirt cheap, but we found a last minute deal here for a Disney trip. It was two bedrooms, one full bath, large kitchen, dining area and living room for $ 100 a night; not bad.
This would be an ideal place for someone staying more than a couple nights in my opinion. We really didn’t utilize all of the space it offered, but I could see a larger family cooking here, hanging out and taking their rented car to the parks.
It’s not as luxurious as some of the pictures I saw online, but it’s pretty nice. Our unit was clean and updated. It had the basics: towels, dish detergent, soap, cheap shampoo. You’ll want to bring a hairdryer and lotion. Each unit is owned individually though, so they may vary.