McDonald’s

This location has no sense of customer service!
I ordered two vanilla cones and a cookie, and they had forgotten the cookie. So we go round again, tell them they had forgotten the cookie, and we pull up after 10 minutes of waiting in the drive-​thru. 10 MINUTES!
When we finally pull up to the window, the girl is staring at the rest of the building inside and is completely spaced out. After 2 more minutes of waiting, she finally turns around, asks me if I’m the one who didn’t get the cookie, and then wraps up a bag that was sitting there the whole time.
I ended up going inside to complain to the manager. He just looked at me and said, «Yeah, well she’s like 2-​weeks new and I’m short-​staffed.» He didn’t offer anything for condolences besides mewing out a half-​hearted apology.
Where’s the customer service? I’ve been in fast food, retail, and customer service. If a customer came to me or my managers with a legitimate complaint like a service taking too much time, we made sure the customer left satisfied through any means necessary. After my experience here, it’s no wonder McDonalds is losing out in the fast food market. Their customer service is non-​existent.

Outside looked like a nice, big, new restaurant. I ordered a Cheeseburger and fries. Fries were luke warm and cheeseburger was stale and cold. One of the worst McDonald’s I’ve been to. Staff was uninspiring. Wont be back.

Do not EVER go to this location late night if you expect to get the food you ordered. Always always always a problem and never get the right food. Have complained several times, the managers do not care. Thank God Taco Bell is opening soon across the street, may it put these cracked arches out of business.

This branch is a one of the newer ones. It’s clean efficient and got lots of parking.
The employees, even in drive through are very nice and sweet!
Huge shopping center on one side and entrence/​exit to the ⁷⁵⁄₇₀ fwys on the other side.
While you drive in this area, be careful with police cars, there are plenty of them, they are bored and you won’t notice them since their cars are all grey and silver Pontiacs.
Yalla Bye.