Two Men and a Truck

I was extremely unhappy with Two Men and a Truck services. I was originally scheduled to move on a Saturday between 8−9am. I was called that morning to move it to Sunday between 8−9am because they did not have the manpower to move me that day. So come Sunday I get yet another call to move the time to 10am. At 1030 I called to check on the status since they still had not arrived. Finally by 1100 they finally arrived. And honestly what was the point in having 3 men when only 2 were really ever working at one time. They also worked at a snails pace. In addition, I was quoted one price at the start of the move. At the end of the move I was told a different price. Apparently one of the employees messed up and that became my problem. To top it all off I was then called the next day to say that I was not charged enough. Again, not my problem. They need to educate their employees on all aspects of the move and pricing. I will never recommend. It was a horrible experience. I will make sure to tell everyone I know that is looking for a moving company that I will not use them again!

DO NOT use these people for your move. They take significantly longer than they say that they will and damage your home in the process. After causing a dent in the wall and scratches to my hardwood floors, they try to tell me that they will send their own person to fix the problems and will not give a discount. First, I do not trust them to fix these problems and second, I am not taking off of work just to be here to have the problems they caused fixed. Then they decided that they could give me a «discount» to make up for it. This discount was pathetic and not enough to fix one problem, let alone both. The manager was contacted and nothing else would be done. NEVER use these people… I certainly know I will tell everyone I know how poorly they respond to their own people damaging our homes.

Worst decision I ever made. I should have just rented a u-​haul. For one, the movers were 5 hours late! They didn’t show up until 7 and it was almost dark outside! They broke all of my plates, and then they had the nerve to call me a couple of weeks later and tell me they forgot to take the deposit from my account. Uhhh no I don’t think so! The only reason I gave it 2 stars was because the movers were friendly guys.

Amazing Team at Two Men And A Truck Dayton North!
Moving is hard work and can be very stressful, but these movers were true professionals! I have used other «Two Men and a Truck» franchises in the past and was always pleased, but this Two Men and a Truck Dayton North store was ABOVE AND BEYOND! They were courteous and very careful with our belongings (not a single scratched or broken item). They were a great moving team and you could tell they were experienced — boxes and packing supplies were on-​hand and available for those overlooked items. Beyond the basics, they were able to accommodate some last-​minute changes and did so with smiles, even after 9 hours of physical labor! Thank you Two Men and a Truck for making this process as easy as possible for our family!