Rollins Moving & Storage

I waited no time to write this review. I made an appointment three weeks with Rollins prior to my move from Columbus to Cincinnati. I have the least amount of crap to move of anyone I know. I should have known something was wrong when I realized a confirmation email was never sent, which I requested. The operator curiously asked me why I would need a confirmation email, but nonetheless assured me one would be sent. It never was.
Yesterday, I receive a phone call from Rollins, four days prior to my move. A voicemail was left to call them back. Despite the obvious urgency of this phone call, which at the time I was unaware of, the voicemail did NOT inform me that they would no longer be able to move me. Rollins called me again today to deliver this abysmal news. No compensation for the severe inconvenience was offered. «Sorry» does not amend this situation in the least. Luckily, I found another mover, but for $ 300 more and one day after the date I intended to move, thus further exacerbating an already stressful situation. Avoid these flakes. Shame on them.