Delta Community Credit Union

To become a member, they will pull a credit report. Since I was not a member, it took me two hours to try to open a money market account. Yes, two hours. It still didn’t happen because since I place fraud alerts and credit freeze my credit report, I had to unfreeze everything. After that was done, they still wanted extra proof. It would have been nice if they told me all of this before I started or suggested I go online. I researched other banks/​credit unions and completed an application without need of a credit inquiry to open a money market account. Application process was done within an hour. Plus, I received a better yield rate.
I was not getting a mortgage or car loan, but a simple money market account. If I am having this much trouble to park some cash, what will happen next.

I am a strong believer in a credit union and I have been a member of different credit unions. When I recently moved back to Atlanta, I was shopping for a credit union. I found out about Delta Community Credit Union and I learned that this is one of the most financially stable credit unions in Atlanta. There are total 26 branches and 21 of them are in Georgia.
Comparing to all the credit unions that I have used, service of Delta community credit union service has been exemplary. Especially, I am very happy with the service at Decatur location. First of all, a rep at the front desk has been able to help me most of the problems that I had. Also, she is always very kind and professional. Another good thing about Delta Community Credit Union is that you can just speak to someone about any problems with home banking at a banking center.
Make sure to note that there are numerous shared branching locations and you are able to use ATMs at different credit unions as a member.

I love this area & I love this bank. Opening my account, fast & easy, depositing money, fast & easy, getting money from an ATM, well not so fast & easy. If you are getting money out from Deta’s machines no problem. But since they don’t have that many locations around town it’s a bit of a hassle & fees assessed when you go to anyone else’s ATM machine. Otherwise I’m a fan of this bank especially this branch.

When Decatur First was bought out by Fidelity I was mortified. I’d been with Monster Mega Banks before and it only took a couple of months before my previous experience hauntingly returned. Customer no-​service, terrible website, and they didn’t have half of the benefits that DF did like no ATM fees.
It may be obvious that I’m a Clark Howard fan so I went searching for a Credit Union and couldn’t be happier with DCCU. Their website is easy to use and the bill pay function is awesome. The people are very friendly and the location in downtown Decatur is very convenient for me.
Like Theron T says below, Decatur First would comp the ATM fees the first few withdrawals every month but perhaps that was the reason they were bought out so if I have to pay a few bucks a month to keep DCCU around, I don’t mind!
O o
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This community credit union is great. Friendly service, no dumb fees, and great online banking. Still at the monster mega-​bank? Why?
Giving 4 stars only because I wish they had more atm’s or waived the fee for using other atm’s for the first five withdrawals or something. Missing Decatur’s First Bank, which had that.

The manager here is always nice and courteous and his staff is equally helpful and efficient and getting you in and out as quick as possible.
I came in for an auto loan and it took all of 20 minutes before I walked out with a check.

I am a WaMu refugee. When Chase acquired them they promptly closed the branch near me. I kept the account because it was free and I didn’t want to deal with changing my automatic payments. Now Chase wants to charge me so I started looking elsewhere, enter Delta Community.
I was skeptical about credit unions. When I think credit unions, I think few ATMs and even fewer branches with minimal hours. While Delta Community does not have not the number of branches or ATMs that Chase has it makes up for it with better products and service.
They only have three branches ITP (this one, one in Vinings and one by the airport), but they are open on Saturday which is huge for me. This branch is convenient to the Decatur MARTA station as well.
They set their branches up like WaMu (it is a big open area where tellers stand next to you instead of behind bulletproof glass) so I was right at home. I think this similarity is a big reason I gave them five stars (I miss WaMu, what can I say?)
The people there are wonderful and very knowledgeable about the products and services they offer.
They have a good size free ATM network with the Allpoint (Walgreens, CVS) and Co-​Op (most Publix) networks.
Other comments/​observations:
— They print your debit card there so you walk out with it
— Their online banking is simple and efficient.
— Free coffee and bottled water
— Free coin counting for members which is a cool perk
If you got screwed by Chase like I did, or are just sick of dealing with big banks and their fees, Delta Community offers a wonderful alternative with no strings attached free checking (and even a bit of interest).