Best Buy

Jody the «store manager» is extremely rude! She is a detriment to the company. I won’t be back.

They have an electronics recycling program! Yeh! Good thing right? I tried to bring in a TV and they wouldn’t take it because the case was separated. What?.

My husband and I went to best buy last month to see if we were eligible for an upgrade on our Verizon plan. They helped us find out we were eligible, got us on the edge plan (which means after 2 years we own our phones and get to keep them). We also got gift cards for our current phones, and more gift cards for signing up. We walked out with brand new upgraded phones, didn’t pay a penny out of pocket, AND we have gift cards to spend. We got all the best accessories too! Be on the lookout for when they offer this deal. It’s awesome! And the worker was so patient, even when our phones needed updating before switching. They have this deal for other carriers as well, sprint for sure. Keep an eye out!

First off, when asking for help you should not have a hand waved and told an item you’re looking for is «Over there if we have it…» Sorry I wasn’t the blond teenager you were flirting with, but taking one minute to show me where «over there» is MIGHT’VE been considerate. I’ve worked retail for YEARS, and you sir, need a re-​training session STAT.

This is the worst best buy I have ever been to. It takes FOREVER to hook up anything to your phone account. Most of the time «their system is down». I just went there to buy a tablet and the box looked old but he assured me that it was new. It took him almost TWO hours to «let it charge» so he could activate it! Got home and it just kept turning off and freezing up. Don’t buy ANYTHING from this store.

Worst place every. Extremely over priced even Staples across the street is cheaper. Staff kept harassing me to buy the warranty package that I really didn’t need. Even the manager was being really pushy. Id much rather shop on Amazon and use the store as a way to test products before buying thing.

Purchased a new laptop. Yes it is a little expensive but it’s electronics and the sales people are very helpful. I would father pay a little extra for the help and I am SUPER happy with my purchase. I applied for a cc and was approved and no interest for 18months. In the long run this purchase is totally work it.

It has been awhile since I have been at this location and it shows. This one functions unlike other BB locations I have been to recently. An excessive number of floor reps are crawling all over the place but they are sadly understaffed at the checkout. I waited 8 minutes to purchase a few CDs. At least one of the geek squad guys eventually saw me and came over to help. Never saw a blue shirt show up before I walked out the door. Hmm?

Love Best Buy, just want to make that clear. However, this location often doesn’t have items in the sales flyer on the Sunday the flyer starts. The reason behind this according to the employees is «we’re a small store so we don’t get many of the items in the sales flyer.» That’s ridiculous. I can understand having a few of each item in the sales flyer due to size of store but I can’t understand not having any of several items. My advice is to go to the South Elgin or Batavia stores if you can. They always have at least 1 of every item in the Best Buy flyer.

While overpriced, their selection is good. However, every time I go in with my boyfriend they swarm us and try to talk to him when I’m the one buying. When I go by myself I’d have to walk around topless to get the salespeople to notice me and help. I also own a mac and have learned that I know more about mp3 players, routers, etc and how they will work with a mac than the sales people. I just go in and don’t bother with the salespeople. Unless I can’t find something.