Every time I am in the store the only thing said to me is someone asking if I am ready to check out. Every once in a while someone might say hello, but maybe every 3 trips. For never having customers, you think they would want to promote customer service. The last shopping trip sealed my decision to just make the drive to another mall. If you are fine with what seems like sales people going out of their way to not be helpful and talk among themselves, then it’s fine. But when I actually do need help or even just a fitting room, not the place to go! Better service at Walmart.
Autumn S.
Évaluation du lieu : 5 Denton, TX
You can get some really good sales here if you keep coming by and checking. They don’t seem to advertise it but I love it when they have the cocktail dresses 65% off or more… three times I’ve been able to score hot fancy dresses that originally were pretty pricy for $ 30 – 45! I also stumbled on a half off Coach purse sale there last month and got a $ 300 Coach purse for a mere $ 153! I’ve always been satisfied with my purchases from here, the clothes are of good quality & some of my favorite name brand shoes came from here. I frequently walk out of the house and realize everything I’m wearing from my dress to my heels to my Coach purse to my Estee Lauder makeup all came from Dillard’s lol.
Chad S.
Évaluation du lieu : 5 Denton, TX
I just had to write and tell you about the customer service rep that works in the women’s department at this location. I believe her name is Marilyn and she is the nicest and most helpful saleswoman I have ever met anywhere! I was buying my wife an outfit and no clues and this wonderful woman was patient and helped me with everything I needed all the time with humor and a smile! That goes a long way in my book! Go here if you need help!
Carmen L.
Évaluation du lieu : 3 Denton, TX
When Macy’s opened in Denton I stopped shopping at Dillards. I was recently reminded why I stop coming to Dillards. I went to purchase a specific item and decided to purchase a few Christmas gifts. They were having a Waterford crystal promotion… if you spent $ 100 you would receive a free ornament valued at $ 25. I made two purchases both Waterford valued at $ 186 and $ 86…I had to ask for the«Free ornament» and my salesperson happily told me they were out. However, she did not remove the display advertising the promotion and did not offer me a raincheck… I know it seems small but the level of customer service is just not there!