Office Depot

Change the hours on your website and your window if you don’t open till nine. also, guy with the blonde curly hair, learn some customer service skills

A convenient location in Cap Hill for basic office needs such as printing, scanning and mailing. This is not your typical full-​service Office Depot rather a copy and print store with a limited selection of office products.
It can get pretty busy here resulting in waiting in line for more than 30 minutes to print a document due to staff shortage at times. But the staff is friendly and even offered me a discount on printing service when the wait was too long.
Overall, this location meets the needs of a busy neighborhood. Plus, Natural Grocers is right behind it so you can do your grocery shopping afterward.

Went here to mail a package on a Sunday evening. The staff was excellent. Like other reviewers have pointed out, they are knowledgeable, friendly, and professional. Took probably five minutes to ship my package, plus they really helped me find the cheapest shipping option.
The post office tends to have long lines and tired, grouchy employees. My advice? Skip the post office and ship from here!

There is zero customer service here they don’t stand behind their products. Their return policy is from the Stone Age and they r rude while telling u to jump in a lake. Too many options out there to put up with this attitude.

I went in to this store today trying to by an item that was just published in the weekly flyer the day before. I was told they were not honoring that price and they they had posted that it was a typo. I asked where they posted it and they showed me a sign behind the cash register counter that was visible only to the cashier.
The employees here were not only unapologetic, they were completely without care.
For anything you would normally find here I’m sure you can find it at staples for as good a price with with extremely better service.

I definitely like the new layout since Office Depot changed locations. It appears more modern as it’s brightly lit and they seem to use their space inside much better.
I’ve had mixed customer service results here. Some employees are very helpful and knowledgeable. Others are like dealing with the legendary Sphinx. It really boils down to who you get and how busy they are. I typically only deal with their Print Services department. They now charge $ 1/​minute for using their computers (highway robbery!), so bring a flash drive and maybe your computer if you think you might have to edit your file if it doesn’t come out right. This has saved my butt a few times.

The rip-​off pricing on so many items is annoying. Avoid if you don’t have an expense account.

For some reason, I expected this new Office Depot on Colfax to have a full selection of products. Crazy idea, right? Well, it doesn’t. Think of this location like an Office Depot Junior complete with as much flash as an Office Depot can have, while not having the details or substance to make it a true office supply store.
Case in point — there is a full wall of printer cartridges; clearly their biggest money maker and something that DOMINATES the environment of this store. There are other little nooks of products, none of which can be said were «plentiful». Maybe it was the holiday rush, but the shelves were approaching bare.
The people are friendly, something that isn’t typical in an Office Depot in my experience. I did end up getting what I came for (a wireless keyboard) for a decent price. A cool little detail is the ability to pay with PayPal, which is cool but still not the mobile payment option I would like it to be.
Perhaps I’m jaded by shopping overload, or perhaps I’m missing the point of Office Depot’s new business model, but this is a big box store that resembles more of a corner market. And that might not be that bad of an idea.

Horrible customer service. Great new building but I’ve been ignored several times trying to check out. Don’t they want me to buy stuff? It doesn’t seem like it. Most stores realize they need people on the check out registers. Not this one.

I had a to return a toner cartridge this morning and I was greeted and helped immediately by Ana. I didn’t have a receipt and she was so nice to get me to a computer and let me print it out. She waited by the printer and walked it to the counter with my toner and explained what I needed and I didn’t have to do anything.
Ana thanked me and then proceeded to help the next customer with a smile.
Her high energy at 9 am and good attitude set the tone for my whole day!

I don’t know how they found the friendliest people in the whole world and coaxed them into working here, but everyone was extremely helpful and friendly. Even when I called to ask a question. It’s great to find a place where they are actually happy to help you.

Awesome customer service!
I love a place that tries to help me even when I have no idea what the hell I am talking about. I couldn’t even remember what kind of printer I had.
I said Canon, I meant Epson.
They asked if I had an Office Depot card, which I do, but I couldn’t find it. They looked it up by my phone number only to realize I didn’t have one.
WTH! Yeah, I’m that girl.
Whatever. I laughed, they laughed. It was all good in my neighborhood Office Depot, where a ream of paper was only $ 3 today.
Awesome!

So, the building and parking lot are eyesores, but the cheerful, knowledgeable and hardworking staff deserve a lot of credit. Since I live just a few blocks away, I stop in fairly frequently for paper, ink, packing materials, etc., and someone always greets me or asks if I need assistance. Recently they even let me take a few of their unpacked boxes off their hands. Today I wandered in with my rewards coupon, stopped in the camera aisle, and had an informative conversation with one of the employees about the products. Turns out he’s a serious photographer himself and has sold some of his images. How many other artists are hidden behind those uniforms?

Not a fan of this location, a delapidated old Safeway store, with rotten fascia and soffit. Shocking that a company as large as Office Depot whould allow their famous brand to be diminished by such an ugly façade.
The interior is a bit better, but not much.
When did plastic binders become $ 18???
The rotund cashier was hacking and sneezing and coughing and wheezing HORRIBLY, no hand snantizer, just gross.
I was underwhlemed.

From the outside it’s hard to tell that it’s actually open. Then inside is a dark, dreary-​looking warehouse style store. Friendly staff but this place needs a complete overhall.

Well, it is an Office Depot, so if you need pens, binders, or office supplies in a hurry they are conveniently located at Colfax and Pearl. That is about all I can recommend them for. I’ve done copies here a few times but the copiers are constantly breaking down — often in the middle of a job — and they fill them with cheap low-​grade paper that has fibers, debris, and other inclusions which looks like hell on a resume or cover sheet. Business cards are overpriced, out of focus, and SEVERAL DAYS LATE. I might as well have thrown that $ 75 away on mai tais and lap dances. These business cards were such an embarrassment they ended up in the trash.

It’s office depot, they have what I want when I need it.
Big store, small staff. Better have good browsing skills if you’re looking for something when you don’t actually know where it is.
Last time I went in there, the kid at the cashier asked me if I wanted the 10% discount card… it’s free! I said no thank you, but he kept pestering. Said something about people are idiots if they don’t take advantage of a free 10% off. Seriously? I’m a customer, a**hole! See, I make more than $ 6 an hour, so I don’t care about 10% off. Sure, it’s nice to save money, but if I sign up, you’re just gonna spam me with emails… is that worth 10% off the stuff I buy twice a year… no.
That being said (sigh… feels good to get off my chest), they have what I want. I’ve never walked out of that store not finding what I originally went in for.

So, I’ve been shopping here for a year and just realized they give you an ink cartridge credit if you recycle with them onsite.
That said, they give you a credit of 1 cent. Yep, you read that right: .01. So basically if I bring my next 3,499 ink cartridges in, I’ll have made back what I spend on one. Whee, it’s great to have goals.

Went to this Office Depot to get some school supplies. We walked in and found out they were giving away free bagels and smoothies that morning! What a great promotion. Tim and Patrick helped us find what we needed and were very friends. We will definitely be back.

HOT DOG!!!
Alright, I sholdn’t be impressed anymore, but I am. The levels of custmer service which I have experienced in Denver have been consistently stellar, but this place has taken the cake. Now keep in mind– being from Baltimore, my expectation of ‘Customer Service’ is to see a young kid furiously texting on his/​her T-​mobile Sidekick, chewing gum, and studiously ignoring me. When he/​she deigns to notice me, they inquire as to my needs with a casual and slightly disdainful «Chuwant?» (trans: Good afternoon sir or madam as the case may be, how as an upstanding representative of this fine corporation can I be of assistance to you?).
Well, that has never happened here. Every time, every single time, I’ve been greeted warmly by associates who were polite, well groomed, and helpful. But that’s not enough for five stars, in my book. Three, maybe four at most. But the whopper was when I went to send a fax. I hd to get 60 pages to my realtor back in Baltimore (cause every day I’m hustlin’ hustlin’!) so I stopped in to send the fax. The guy behind the desk was very helpful, but seemed a little concerned about the cost (a buck a page = daaangg!!!). After a brief chat, he offered to just scan and email the pages in order to get them to my realtor that night. And, in a further gesture of awesomeness, he offered to let me send it from my server in order to save another few duckets.
The total cost?
Three whole dollars.
Now THAT, ladies and gentlemen, is what’s up. My man didn’t have to go that extra mile, but he DID. He genuinely cared about saving me some time and money, and service like that needs to be recognized and commended.
So there. Yeah, I gave Office Depot five stars. Could be their location, too. Very convenient for me, and dangerously close to some great bars. And let me tell you… if you’ve never gotten drunk and wandered into an Office Depot… there are good times to be had.
… and damn… when did I buy a wireless keyboard??? Awesome!