By far the best McDonald’s I ever been to lol. Customer service is pretty on point nothing bad to say about that have had my bad moments but who doesn’t it’s McDonald’s. My food review I must say the food is pretty well done I mean it’s cheap fast food from a chain restaurant can’t expect to get a gourmet burger here but overall never had a problem with the food. Thanks to the staff for all those late nights I’m hungry and you guys are always opened.
Florian Z.
Évaluation du lieu : 2 Mount Prospect, IL
Purchased Buttermilk Chicken sandwich and I was shock to get dark colored sandwich and very flat piece of meat. Just a piece of lettuce with bun. Had no taste. Did not resemble what they advertise.
Star M.
Évaluation du lieu : 2 Des Plaines, IL
This is the only McDonald’s I have ever had problems with. The only reason I’m giving them any stars is because the food is usually good but that’s about it. The customer service here sucks, the worst I have ever experienced. The employees themselves are nice but the managers come off as if they can do no wrong. Couple months ago I came here for a happy meal & when I came home discovered the toy was missing. Long story short I called & was told I was a liar & that they wouldn’t replace the food just give me a toy(even though they were sure they had put one in there.) I wouldn’t have called if there was. I continue to go there because it’s the closest to me & I dont feel I need to drive more for THEIR mistakes. Also it seems everytime i go they mess up my order. It’s annoying. If their managers had the same attitude as the employees, I wouldn’t even mind, but their the first ones to roll their eyes at you.
K P.
Évaluation du lieu : 1 Mount Prospect, IL
Ugh! Do NOT go to this McDonald s! I ordered a filet o fish and when I arrived at my home and opened the package, there was a gray slimy substance on the bun which I thought was some of the ‘gray’ stuff from when a burger is cooked on a metal surface. I’m not a vegetarian so, I just wiped it off. When I then was about to eat it I smelled something like grease/motor oil? The entire side of the fish had the same gray stuff & when I opened the bun, there was none inside. This is obviously because it had fallen on the floor(near a grease pit?) and they still put it in the box and SOLD it to me even after it was soiled and contaminated! We packed up all we had bought and brought it back and the funny thing is that my husband asked the manager to credit his credit card for the return and she couldn’t even do that and told him he would have to come back tomorrow! Lol, he had to take a cash refund. No way r we EVER having McDonalds again.
Dallas T.
Évaluation du lieu : 3 Chicago, IL
Whereas the customer service is consistently very good at this location, there has been some inconsistency with the quality of the chicken mc’nuggets and fries, that is, they’re not always crispy… Having said that, I ate them all anyway because the bbq sauce makes up for food that seemingly has sat under the warmer too long.
Lefai K.
Évaluation du lieu : 3 Chicago, IL
Nothing different or special about this Mickey D’s. Pretty clean and tolerable.
Rachel G.
Évaluation du lieu : 4 Arlington Heights, IL
This is a solid McDonald’s. My food always taste fresh and hot and they always get my order right! Also the customer service is always good.
Judi H.
Évaluation du lieu : 4 Arlington Heights, IL
Tried the Mighty Wings today. Not bad. A bit too much coating but there was a nice crunch and mildly spicy flavor. They were meaty and moist inside. The ranch sauce served with the wings sucked but I had some lite ranch dressing at home that complemented the crunchy spicy wings very nicely.