Albertsons

I ordered a cake and cupcakes last month for my daughter’s birthday and everything came out great! The cupcakes and cake were ready on time and were prepared as specified. In addition, the young lady at the bakery was super friendly and helpful.

As a citizen of Diamond Bar my entire life, here’s a quick schematic of what Albertson’s is to me in terms of grocery choices in the area
Growing up in South DB (92 – 02)
Convenience: Vons
Fancy things: Lucky’s/Albertsons
Growing up in North DB (02 – 10)
Convenience: Ralphs
Nostalgia: Vons
Fancy Things: Albertsons
Back Home (2015 – 16)
Nostalgia: Nowhere
Convenience: Walmart (only if they have the stuff I need)
Fancy things: Albertsons
Over the years Albertsons has remained the common denominator, a staple to the community that has stood the test of time. Clean environment, great prepared sushi selection, well stocked, and now home to the only Redbox in Diamond Bar! The prices can be a little high, but I rarely see issues with the quality of the produce I’m getting here.

Totally saved my ass by opening a couple hours on Christmas Day!!!
And the friendliest staffs I have ever met!!!
Loving it :)

There’s something awesome about this albertsons– I have no idea why but it is SO clean and the produce is always fresh. Like seriously the produce aisle looks straight up pristine at all hours of the day. All the employees are super helpful here. This is now my go-​to (used to spend way more $$ at trader joes) for fruits and veggies. Also I like the fresh cut watermelon here but it sells out quicker than other places :) this is literally the best supermarket in diamond bar.

What life savers! We’ve been searching all morning for turkey syringes and I called albertsons and the lady on the phone was extremely helpful and willing to help us search in the back for it… And she found one! Saved our turkey

I have been coming to this Albertson’s since as far back as I could remember. The cleanliness of the store and the availability of regular stocked products are always kept up and always full. The customer service however, always varies from below average, good and excellent. Today however, was really below average. For me, I like to plan my day (s) out if I know it’s going to be busy, so I have time for everything and all that needs to get done can get done. I called a couple local grocery stores in the morning prior to calling Albertson’s and asked the gentleman who picked up the phone if they carry the Cheesecake Factory Brand cheesecake. He asks me what kind, and I say any flavor as long as it’s cheesecake and the brand is Cheesecake Factory. He stops to think for a second, and then confirms they have it. I get to Albertson’s and try to find it and it’s not there. I ask a person who works there for the cheesecake and confirms it wasn’t in the frozen section, but in the bakery/​deli section in the coolers. I go to the section and look for it there as well and I can’t find it. The lady who works at the bakery confirms that they don’t sell the brand. I end up getting a Sarah Lee frozen cheesecake in the end.
The level of customer service that was given to me over the phone and in the store was WAY BELOW AVERAGE. I don’t understand why the person who answered the phone couldn’t take a minute or two and do what they are paid to do, offer customer service. The guy in the store seemed to be very convincing as well because he pointed me in the bakery direction, told me where to look, and if I couldn’t find it, I could ask the woman he pointed to me who works in that department. I guess next time I’ll be asking for a name of the person who gives me information over the phone to ensure they become responsible for what information they give.
In the end, it comes down to the saying, «If you want something done right, you have to do it yourself.»

I shop here a lot for regular groceriesand it is fine. But now they seem to have a premium deli brand that is better. I got a premade turkey and cheese on a delicious cracked wheat for 3.99. So good i bought 2 more, taking that to a friend in the hospital.

I’ve seen this grocery store transform over the years. I walked in recently to pick up some candles for a cake and noticed how modern and clean it is now! It definitely looks upscale. The service over the years has always been friendly. There is a lot more hot food selections and decorative cakes too.

This grocery store is the best out of the three in the area (two others are Hmart n Walmart market). Albertsons has the healthiest choices and most variety. I’d still like to see more organic and natural foods. Extra star for having GTs Kombucha and recently diversifying the flavors!

This is for the sweet lady in the bakery dept. Susan… She makes the best cakes!!! She is so talented, im not sure why she’s isn’t doing her own stuff but I’m glad she’s here! Ask for when ordering a cake she’s the best!

Typical grocery store. I come in here to get all of my shopping done. I prefer Albertsons over Vons because Vons seems to be a bit more expensive. Why pay more for less selection?

Good morning.. at my local market.. All the staff is so courteous and helpful.. Very clean and organized..

I just had the most humiliating experience at Albertsons. I cant stand this store because they overprice everything and try to get the max out of their customers. in order to get a deal on anything you have to buy 4 or 5 of one item! If you only need 1 or 2 you pay nearly double for it.
They have a turkey sale going on, buy one get one free. So we asked Patty the mngt and she said yes just buy 25.00 worth of groceries and you can get the sale.
So we get more than 25.00 dollars worth of groceries and the checker didnt even know about the sale and tried to charge me for both turkey’s.
To make matters worse in very fine print on the ad, it said it had to be a 20 pound turkey which was literally double the size I had. I already had a $ 19.00 turkey as it was, and because it was only 9 pounds they wouldnt let me have the sale.
I trusted the management to know the fine print which was why I asked Before wasting 2 hours of my life to shop there!
So they get to put back all the produce and they actually lost money since they cannot put back the lunch meat, cut from the deli, I was going to buy.
Nobody knows whats going on there. I guess if you dont figure things out for yourself your going to get screwed.
I woulnt be back in a long time since that was so humiliating: …(

On DELI: grumpy lady always at the deli. Slams on register for beeping too much… chill lady.
Strips were unbelievably tough and a bit yellow from being obviously re-​fried and old. Sick!

I find the self service lines are more trouble than they are helpful. You have to always stand and wait for somebody to come and help you on your on your purchase. That’s annoying after awhile you can never get through the line without somebody needs to be called to press some buttons or put in a code

This review is for the flower department.
I rushed to this store early in the morning on Mother’s Day scrambling to find a nice bouquet. (After being disappointed with the sad selection at the flower shop down the street) They had a large variety of flowers, but it seemed like the best ones were already bought.
I finally found a decent bouquet of pink roses and other mixed flowers. It was just wrapped in plastic and I knew I wouldn’t have time to prep it. The florist was obviously busy running around cherry picking different flowers and creating multiple bouquets that were probably pre ordered. (Oops. I’m such a procrastinator) A little embarrassed to interrupt her, I asked if she might have time to put my roses in a vase. She was very sweet and said yes it would be ready in about 10 minutes.
I watched her prep it, and although she was very busy she really took her time to go above and beyond. She opened up the roses, trimmed the stems, added a few other complimentary flowers, and attached a bow.
So impressed! I usually go to local flower shops and pay double the price. And this bouquet topped them all! So beautiful and tasteful. My mother-​in-​law loved it. Thank you so much! Really appreciated the wonderful customer service. Will definitely be back!

Diamond Bar is a nice and small community in LA county many people don’t think it is in LA county but it is. This store use to be a Luckys way back in the day when I was a little kid and lived here.
Now it’s an Albertsons and it is pretty sweet store. The isles and food products are neatly organized and stacked. Easy to find what you are looking for and if you aren’t sure what you are trying to find the friendly staff will help you find it.
I haven’t been to a real market in soo long but I like this one now I guess you don’t even need to carry those Albertsons cards they will give you the discount at the register.
Love the clean, friendly neighborhood market. Can’t go wrong with it and if you are wanting to cook a nice dinner for a special someone this is a nice affordable place to buy some fresh produce and groceries.

I’ve been to other grocery stores in Diamon Bar, egh. The staff here is so friendly, and fun! The bakery is off the charts. I bought a cake yesterday and it super exceeded my standards for the price.
It’s close by, and I like coming here. They have a RedBox, and yummy Chicken Wings.

Well this will be my local diamond bar joint since Ralphs closed.
It’s not ad but I dunno I feel like the prices and sales at Ralphs is better… I usually buy my bakery goods at Ralphs but Albertson will have to do and it’s ok so far.

Look, I don’t really review supermarkets… but I saw something… wanna know? Keep reading.
Re-​Grand Opening here~ I’m not sure if they give you anything special or if the competition’s just been so fierce with Ralph’s across the street (literally).
Came here last night on an Ice Cream run:
I noticed that they have Hello Kitty balloons, too! Yup… HELLO KITTY! They’re so cute! Lookie:
If you are ever in the area and want to give me some of these balloons, just let me know! I’ll happily receive them. ^_^