Walmart Supercenter

Always out of stock of anything you are looking for. Employees are rude and can barely handle a simple question, the lines to pay are always ridiculous I have noticed the best time to come is like 8am other than that plan at least an additional half hour to just check out.

Five checkout lines open. Each line has 10 – 12 people lined up. Been in line 15 minutes and still a ways to go. No more cashiers brought up. Horrible customer service!

Store is neat, clean, and well-​stocked. The problem I encountered was with the cashiers. One morning I attempted to pay for a small order with a gift card. The cashier couldn’t get it to read, and began huffing and puffing. Then she called over a csm who was also rude. They got mad at me, because they were incompetent.
A+ for the looks
D for some of e rude employees

Not my favorite Walmart location but have had to visit out of necessity and because I was in the area. Every time I have been to this Walmart has been late at night (after work). This is probably the most unsafe time to shop and when you will see some unsavory characters for sure. The store is huge and offers groceries and home décor. The shelves are usually well stocked and I’ve always been able to eventually find what I’m looking for which is a good thing considering that the customer service at this location is non-​existent. My cashier was very nice and friendly but the rest of the staff makes you feel like you are bothering them, even when you ask a simple question. On one of my most recent visit, I waited in the electronics department standing at the checkout counter for nearly 20 minutes before someone finally acknowledged me. The young man working the department had seen me waiting, but took his time letting me know «he’d be with me in a moment»…20 minutes later and I still wasn’t waited on. Normally I would not have waited that long before snapping but I kept myself busy browsing through a nearby bin of DVD’s. I think I’m done with this Walmart for good. Do they care? Probably not.

Improved layout and location. However, the encounter with one cashier has tainted the experience. Okay, so during our checkout process my family member asked for it to be charged to the debit but, the pin was entered in wrong. I immediately noticed the cashier’s attitude became unpleasant (strike one, you need to calm down). The pin was reentered, however it was asking for signature. We became confused since, debit requires you to enter pin then there is approval and resulting in your receipt while signature means credit.
The cashier was a flat out idiot standing there saying «it says requires signature», my family member repeats to her «i would like it debit as i said before, you do know that only credit requires signature, so why is it coming out as credit?», the dummy says «i know that» and keep says she has never seen the receipt come out like that it just says sign it; her co worker is actually explaining it to her and she does not listen she refuses to fix the issue only pressing to sign the receipt she begins flinging her arms over and comes back to the register saying «i don’t know whats the big deal». I immediately became irate, because who the hell is this old dumb ass cashier to say what’s the big deal, it’s our money and we want it transacted a certain way, your dumb ass may not seem to understand that it was entered into a credit and you need to fix it, she refused to fix it (we had the same issue at the TJMaxx and it wasn’t anyone’s fault but the machine, the cashier corrected it without a problem).
The cashier went as far as to slam her hand on the counter and say «you know what» and was going to put the receipt away without a signature, her co worker says «no it has to be signed, you cannot do that!». My family member asked for a pen, she stands there saying «i don’t have a pen»! My family member repeats to her «i need a pen!!» Her coworker tells her to ask so and so for a pen, we get the pen sign it and then we just toss it back to her (rightfully so!)This situation maybe occurred because my family and I are ppl of color, her vibe at the register from the first time seemed as if she did not wish to be bothered. My family started to tell her off about herself (rightfully so!) some nosey ass customer who is of the same color as the cashier asks her if she was okay, my family member stated he needed to mind his business! (again rightfully so), while his departure he says to the cashier «oh don’t worry about it» (you don’t know what’s going on again because we are ppl of color you feel you need to jump in save an ignoramus of the same shade as you) the moral of the story is the woman has a problem when it comes to serving ppl of color and couldn’t comprehend a simple procedure if it put on a f***** power point ! her ignorance is blinding her!
My family and I complained to her supervisor (also a person of color who had an incident with her just a few days ago WTF) we felt fulfilled after that and I feel even more fulfilled that someone else has reviewed this Walmart’s customer service as poor! much misfortune to you cashier woman and nosey ass customer! Peace

This location is permanently closed but number is the same. New SuperCenter #1736 has opened nearby. 36 Jerome Dr. Dover, DE 19 901

This review is based mainly on the horrible customer service. The new Walmart is just a few minutes north of the old one. It’s huge and has great deals. When we went to pay for our items, the cashier lady had a huge attitude, rolled her eyes, and told us to take our things from the basket.
Are you f*cking kidding me? You’re the cashier and you’re supposed to just take the items, it’s no big deal and it’s in front of you. She seemed overworked and tired, and probably wanted to take her bad day out on us.
Then she proceeded to say, Where do you shop? Why is that relevant? We said, KMart because you guys have the shittest customer service. She’s like, well you can talk to my manager. I just rolled my eyes at her and left.
That’s why I’d rather go to KMart or Target. If they have self serve checkouts at Walmat, then I’d come back.

Out of business. New and gorgeous Walmart located 1.5 miles further down the main street.

Wow, I didn’t know there were still any of these old Walmarts out there. I was staying at a hotel up the steet and thought I could get groceries; very limited selection. The people were friendly, though. Fine if you’re just looking for general merchandise. There is a Sam’s Club next door, so that’s handy.