Motel 6

So I’m using this follow-​up review to respond to the general managers comments, because he (I use «he» because I assume that this is Manager Dave) has made some accusation to which I would feel remiss if I did not respond publicly. I would like to start off by saying that a majority of what this person has said is outright false. Just blatant lies which I’m pretty sure he’s using in an attempting to discredit me. One of the reasons I found manager Dave’s comments so offensive is that I am married to a woman who, until recently, was a foreign national (she is now a US citizen) and I know the type of crap she’s had to put up with from people like manager Dave that treat her crummier simply because she has a slight accent. I find it infuriating to think of how many job applicants, current employees and other guests may have been slighted due to the fact that this guy had a problem with their national origin. Clearly the manager realizes that his views are unpopular, otherwise why bother to lie. I have an American accent, I was born and raised in New Jersey and presently live in a diverse community I’m proud to be a part of. Perhaps the manager concluded that due to the fact that I speak with an American accent that I share his nativist viewpoint (I do not), who knows. To be honest I will probably never know why this manager said what he said. This whole experience has been a little surreal so I’m just going to leave the psychoanalysis to the reader and move on.
I would also like to clarify that I have called this establishment twice. Not many times just twice. Once, when we arrived and a second time on the Monday following our failed stay. I don’t know who else might have called irate with said manager but it was not me. I was certainly annoyed but I did not use profanity, and the interactions described did not occur. Also I don’t know who kicked the hotel door. We failed to see said disturbance, but far be it from me to call the writer a liar on this count, perhaps it was another disgruntled customer (I’m sure this place has no deficiency of those). I’m more of a writer of reviews/​customer service rather than a kicker of doors. After all the door didn’t cancel my reservation, the manager did so I’m not exactly clear on what purpose that would serve but hey it’s this guy’s fairy tale so I guess he should tell it as you he sees fit (I would have added more dragons, but to each their own).
I would like to acknowledge that I have reposted this review in numerous locations (as the manager notes in his response). My justification is simple I wish to share this experience far, wide and quickly. I’m not clear why the manager takes offense to this. If one of the other review sites wish me to vary wording for their site I will gladly do so but I would seek to remind readers that this is a review of the same experience and not an academic treatise.
I am pleased that the respondent saw my letter to corporate and I must admit I found the experience of writing it was most cathartic. I think you’ll find it was a bit longer and more colorful than this post, but if the respondent did not enjoy all three pages I could see how they failed to read it in it’s entirety. I was told by Motel 6 customer service by form letter that the local management would be getting in contact with me within 15 days. I assumed it would be via letter or e-​mail but I must admit I never expected to receive a response via Unilocal (as this is the first I’ve heard a reply). I am a bit surprised that Motel 6 would notify me via Unilocal that I had been placed on a DNR list by some local franchisee but hey I guess they are trying something new. I probably would have never attempted to stay at a Motel 6 ever again, but it is good to know that if I’m ever lobotomized and manage to forget this experience that, according to this employee of Motel 6 (who now seems to be speaking for Motel 6 on the national level), that I will be prevented from making such a horrible mistake again. Granted my previous attempt to stay here was unsuccessful so I’m unclear as to how this changes my relationship with Motel 6, but whatever floats their boat I guess.
In closing, if the respondent thought that these libelous comments would get me to take down my review, then they are greatly mistaken. I hope others have found my review helpful and I think this hotel’s response is very telling. If you’re expecting your reservation to be honored by Motel 6, particularly this one, you’re taking a real chance. If you’re in the mood to gamble, stick to the casinos and give this place a pass.
P. S. — We actually travelled to India, around New Delhi, Agra and Jaipur, for a friend’s wedding. It was a very pleasant experience which I would recommend to anyone who has the chance. You’ll be happy to know that all of our hotels kept our reservation as promised so I would gladly recommend these establishments over this place any day of the week.