LV Nails Spa

Went here to get a basic mani. The price was a bit high but the woman who did my nails, Trina, painted them perfectly, and was kind enough to retouch on a finger I accidentally scuffed before I left. You also get a complimentary drink, which is kinda nice haha. I will return to try out their pedis!

I came on a rainy day so it was quiet. Got the hot stone pedi that was wonderful. I have really sensitive shins and don’t like intense massages — it’s always been a good experience. The clinicians are professional and very sweet. I did get my eyebrows done and don’t realize there were other options for lip wax. I break out on my lip with wax. They use a razor and cleaned me right up! grin

Got a basic manicure and it’s been made clear to me the employee who did my nails has no interest in doing anything if it isn’t deluxe. I have streaks in one nail and paint on another finger. Should have tipped after we were done (hate that you have to pay before they paint).
Should have gone to my regular place.

I have gone to LV Nails three times and will not be going back. The first time I got a decent mani but they slapped the wax treatment on me without asking which makes an already expense mani even more costly. The second time I went the lady did not massage my legs and when I asked her to, she said that she already did… The last time I went, I was constantly uncharged for services that I was unaware cost extra like callus removal. Before I knew it, the lady had put my hand in a bag of wax like my first visit. I confronted her and she mumbled something and continued on. By the time I left I was charged $ 73.00 for a mani (gel) and pedi. It’s very disappointing because it’s so close to my house. Question everything before you sit down if you choose to go here!

Best place in Chapel Hill… if you live 5 min away or 2 hours away it is worth the drive. I love this place!!! I’ve been coming for 3 years and been happy every time I come. Thank you for the great service and atmosphere.

Friendly, quick, and high quality. Tom helped me as soon as I walked in and let me know different manicure options for what I was looking for. Ambiance is great.

What a waste of $ 40. The sign said $ 30 for gel manicure, yet that charged $ 35 plus $ 5 to remove current gel polish. I am not used to salons charging to remove gel if you are reapplying gel. The tools seemed dirty. I elected for manicure because my cuticles desperately needed attention. They had me soak my nails in water and did not once use cuticle softener. Also did not have me wash my hands before applying polish. My nails are crocked, my cuticles still need to be cut, and technician painted too far down on Nail bed. I will definitely not be coming back here and wasting money on services that do not meet basic standards.

After reading the reviews on here I was not very excited to try this place but it was one of the only places open on a Sunday afternoon so I decided to give it a try and I am very glad that I did.
Pros
— best massage and use of lotions and scrubs that I have had (I’ve been to 3 other places that all had higher stars)
— give you a drink from their mini fridge upon arrival
— don’t attempt to converse with you if you don’t try with them so you can actually relax.
— my nails always last for the entire 2 weeks before I get another one without chipping
Cons
— I’ve been 5 times and once my 40 min pedi was only 30 :-/​not happy about this but all other times was the full time.
— it is a little odd how some of the nail techs dress. A few of them look as if they are getting ready to go out to the club. It doesn’t bother me but it is less professional.
— not as many color varieties as other salons, but they still have two shelves of polishes
Overall this is my favorite place out of four that I have gone to and I will continue to go here

I tired this place on a whim because it’s close to my house and I was in desperate need of a manicure. From the outside, I was expecting a modern and clean ambiance. Instead, things are dated and, for lack of better word, kitschy. The lady who did my nails took a VERY long time and still managed to paint over my nail beds (see picture). With a gel manicure, that’s a difficult problem to fix. They nail tech also used a «trick» on my nails because I selected a dark gel color. I’m assuming that she put acrylic on my nails because that’s what it looked like. She wouldn’t tell me what it was– just a «trick». Also, when I left the salon last night, my nails were not shiny at all. I washed my hands thinking it was from the lotion, but nothing changed. This morning, however, they look shiny like a regular gel manicure should. For $ 35, my expectations are a little higher. I don’t think I’ll be back here anytime soon. Only reason I have 2 instead of 1 stars is that I like the color I chose very much!

Unfortunately, I can not trust the staff in this salon after having engagement ring go missing. I received a spa pedicure and manicure at the same time and with one hand already in wax, allowed my nail technician to take my wedding ring and engagement ring off. The rings were out of my site after a pillow was placed in between my hands and the table she placed my rings on. At the time, I did not think anything of it — but did notice that she put her tools back into her pockets which were right next to my rings. Following my massage, she placed my wedding band back on my finger but could not find my engagement ring. I was not too worried at the time, b/​c rings don’t just vanish. However, following 20 – 30 minutes of searching, I became worried and suspicious. I ended up having to call the police to file a report and my nail technician immediately began helping another customer — and laughing. Which I thought was suspicious (at the very least insincere) given I was crying, upset and had expressed to her that the ring was my grandmother’s from 1940 — not to mention expensive.
The police filed a stolen report but could not search the premises which I understood. As I’m a person who doesn’t like «assuming the worst in people» I gave the staff my contact information and they said they’d call back right away if it was found. I went home, called my insurance company and got pictures of the ring from my appraisal paperwork to bring back to the salon so that they had an official picture. My husband accompanied me on my return an hour later. I could not even get into the store before being rushed out (I guess they thought I was going to make a scene) by the same gentleman who said he’d call me right away if the ring was found (he had gotten up from doing someone’s nails). In short, he told me the ring had been found in the bottom of my nail technician’s jean pant cuff (and made a pointing motion to his jeans). The reason why I do not believe this story is b/​c she was wearing very tight/​very skinny jeans with ZERO cuffs. I know this because I was staring at her jeans during the search trying to see if the ring was in her back pocket. I was then asked to pay $ 45 for the service I got — which did not include a polish or foot massage due to the interruption of trying to find my ring. I was so stunned but also so happy to have my ring back that I actually paid the fee and left. After calling the Durham police back to cancel the investigation, the officer told me it was probably best to find another nail salon. I hate the fact that I’m posting this, but believe it’s important to let others know. Lesson learned for me, I’ll never take my rings off again and I will be finding another nail salon.

Buyer beware going into this place! I have been here 3 times and no more. The place is clean and they do a good job but their prices are outrageous. They are constantly trying to sell you services or products you didn’t ask for. Yesterday was the last straw — I had a gel fill and one tip replaced for the sum of 85.00 — I am outraged! Like an idiot I tried a pedicure that they offered with reflexology. They never massaged my feet just my legs — is that reflexology!
They kept pushing me to buy some organic tea for 35.00 a box. Come on now. I never write reviews but this one I had to put it out there. Proceed with caution and ask the price before you start any services there and learn to say NO.
I don’t know how they stay in business.

We were new to the area and I had been to another salon in the area and gotten artificial gel nails (which I have had many times before). They didn’t last even two weeks at the other salon so I wanted to try somewhere else.
At LV, the «gel» they used was really a powder. They lasted and looked good, but do not go here and ask for gel nails unless you are willing to pay an arm an a leg! The first time cost me $ 90!!! They basically had to do a full set to fix the problems from the first salon, so I was expecting the price to be a little high. But $ 90!!! Seriously??? I guess they charged me for a full set + manicure + shellac polish on top (I guess that was the «gel» part). I wouldn’t know because they don’t have any prices posted.
Because the quality was good, I decided to go back again hoping surely a fill in would be a lot cheaper. But $ 55 later, I was again asked to pay way more than I was comfortable with. I guess when they «offer» gel they are putting a powder on and then asking you to pay for shellac french manicure.
I did not go back, my pocketbook can’t handle that kind of money every 2 weeks.

They have good nail polish selection, the staff was professional and the place is clean. However, I was not impressed with the extra cost for things that are usually part of a regular pedicure in many other places. My nails looked ok but not professionally done. I actually do my own nails to avoid disappointments. Next time I may do my own nails or find another place.

I went for a mani/​pedi and while the pedicure went well my manicure lasted all of five minutes. When I asked for clear polish the technician asked me if I wanted to pay $ 5 more for something that would make sure it didn’t chip. I thought this was a total ripoff so I declined. They obviously use very cheap clear polish because within minutes of leaving it already started chipping (and it was bumpy on several nails).
The other issue I had was they had two t.v.‘s on – one was showing the Zimmerman trial while the other showed midget wrestling. Neither made me feel like relaxing. I won’t be going back.

WORST mani/​pedi ever!!! They claim they do gel… Not so much! Expensive and crappy service. NEVER AGAIN!

SAVE YOUR MONEY!!!
This is the WORST nail spa I have EVER been to in my life!!! The nail tech, kevin, made my friend bleed by grinding her skin too much!!! After one night, my nails were chipping and bumpy. I went back and they «fixed» my nails just so that in less than 24 they were chipping and bumpy AGAIN!!! I went back to get my money and they said they wouldn’t help me. Worst business manners ever, Kevin is the WORST nail tech, most techs in there are rude and they don’t keep their word on appointment times either.

Clean, quiet and efficient. I was particularly impressed that they have a bar fridge stocked with waters and soft drinks and graciously offer you a complimentary drink.
I chose the Level 2 pedicure for $ 35, which includes a paraffin dip. I like they put the paraffin into a bag, then place it on your feet instead of you dipping your feet into a communal foot tub.
The nail tech did a nice job, did not try to chit chat and let me relax in the massage chair while she did her thing.

After consulting Unilocal,I took the plunge and went to LV Nail Spa. The polish selection was great. Two shelves. Mostly OPI. I was even offered new OPI colors that were featured in the front of the shop.
Pricing was competitive. A second tier pedi will set you back $ 35. Lowest level was $ 28.
Staff was extremely nice and went out of their way to ensure I was comfortable/​satisfied. The only negative comment I had (and the reason for 4 stars instead of 5) they do push upgrades/​extra services. Hard.

Not too shabby. The guy who did my nails was friendly but not overbearing. Have you ever had your nails girl trying to have a conversation with you, but it is SO HARD to understand her… I have (does that make me a bad person?).
I loved their abundance of colour choices! TWO big shelves filled with beautiful polishes. They also use most POI, which is awesome.
The facility is very clean and their massage chairs looked new.
My guy did a great job and filed my square shaped nails perfectly.
It is a LITTLE bit pricier than other places with $ 15/​manicure, but I would definitely come back.
OH and you can get $ 3 off your total bill if you spend more than $ 20 with a student ID. ;-)

Had to bump it to 4 stars because I hit the beach (and I hit the beach HARD… like pitcher-​of-​mojitos-​passed-​out-​and-​sunburned-​my-​bum hard) two weekends in a row and my polish still looked awesome. NO chips! Most impressive. Clearly they’re doing something right there…