ER-DOX

I was here twice, once for a uti and once for a sinus infection. Both were good experiences. Parking is ample, the doctors and staff are nice, it is clean (but keep in mind sick people are always in there so there are germs). The first time was a Saturday night so there was about an hour wait but the other time was a Wednesday night and it was empty and before I could even sit down to wait, they took me. I was given antibiotics both times, they call it in to your local pharmacy which is great. They even call you a few days later to see how you are feeling. My only complaint is that because they took urine for the uti, they sent it to an out of network lab and I do not have any out of network benefits. I called my insurance right away and they said they will eat the bill because urgent care is looked at as an emergency situation and sometimes they don’t have a choice. My only advice would be if you have any blood or urine going to a lab, make sure to tell them your in network labs. Other people that were there had the flu, cuts and burns, twisted ankles and things of that nature. It really is a wonderful place to go if your doctor isn’t in and it isn’t serious enough to go to the ER. My primary care physician is 30 miles away from my home, so when I need immediate care, this is the place for me. I pay a $ 50 copay, as opposed to the $ 20 I’d pay for going to the doctor, but the extra money is definitely worth the convenience.

Billing issues! Insurance was charged $ 500 for a 5 minute visit which led to a z-​pac prescription. With high deductibles getting chased for the entire balance, and office has admitted the doctor who saw me had numerous complaints filed against him.

I will never go to ER-​DOX again!!! A friend of mine was charged extra for having insurance

It took about an hour to get into the room and then another hour for the doctor to come see me. I was charged my copay before even seeing a doctor so I couldn’t leave. Normally you pay after so I found this ridiculous. Finally, the doctor watched me cry in pain and continued to squeeze my injured finger as I screamed in pain that it hurt. He rushed me out with a prescription for Ibprofun, which I could’ve bought myself at a drug store. I would never go back. Amityville location or CityMd is better. I also found the place to be a bit dirty and the girls at the desk to be unfriendly and rude.

Clean & courteous. I had to bring my son in after 5pm & this was the 3^rd Emergency spot I went to, the other 2 were closed aft 4pm on a Sunday. We were in & out in a flash & that included an X-​ray on my sons leg. I would definitely go back. The staff & doctor were nice, friendly & they seemed to enjoy me & my son’s warped sense of humor.

Great hours. I was having a sharp pain in the right side of my chest similar to when I used to have gallbladder attacks before removing my gallbladder. I knew it very likely wasn’t something serious, but gosh was it painful. Being that it was 9am on a Sunday, everywhere near me was closed and I didn’t want to waste time and resources at the E.R. for something that wasn’t serious. Luckily, I found this place on google. Everyone was super nice and helpful, and even sent my prescriptions to a 24 hour pharmacy nearby that I didn’t know about previously so I didn’t have to wait until the morning to get my prescriptions!