Visionworks

nice staff and very helpful
…I was getting my glasses — the employees were very helpful and efficient. Got 2 pairs of glasses, both fitting right, I am very glad with the service

One of my nose pads broke today so I stopped in to have them repaired, the ladies really helped me and we’re very kind and courteous! While I was there I was told about the buy one get one free glasses deal, I bought them from a lady named Mink and another lady who is the general manager named Marla, they were both super professional and awesome to work with! I highly recommend this place!

Walked in & was glad to see the staff had totally changed. No longer a bunch of inexperienced young employees here any more. I may just give them my business again… soon!

Went to get an eye exam and get prescription. I first went on a Friday evening because the sign said that walk-​in were welcomed. However, the receptionist asked me if I had «an appointment or anything.» Her tone while asking said, «I know you didn’t just come in here without calling or making an appointment or something. Dang what do you think this is McDonalds?» So yeah.
After I said I didn’t have an appointment because it says that walk-​ins are welcome, she went to the back to ask the Dr. if she would see me I presume. That was a no. So I made an appointment for the next day.
I saw the eye Dr. who was a very friendly and young lady. I had to know her age because she looked like 18. But she is 28. Anyway, she told me that my prescription was too strong and that’s why I couldn’t see things properly. I got my trial pair and they worked nicely.
Though it says an eye exam is $ 45, exams for contacts lenses cost about $ 50 more because something about sizing and blah, blah, blah, we-​gotta-​charge-​you-​more talk.
Overall, the visit was okay.

I scheduled an appointment at 12:00pm. I was able to get the usual paperwork done and the initial pre-​vision stuff (you know the puff of air in eye) but after that… I wasn’t able to see the optometrist till 1:20pm. It was so freaking slow! I went during my lunch hour and they went over. And to top it off, I mentioned that I was in hurry and the eye doctor had the nerve to say if I wanted to reschedule. You think I waited this long to reschedule? No sympathy from her. And to top it off she was done with me in 10 minutes to get me my prescription. What took her so long before?
This is probably one of the slowest vision centers I went to for just an eye check and get a prescription.
I rather go somewhere else.

I patroned this location for the first time last August for a contact lense eye exam. I have been a consistant customer of visionworks at a sister location for 7 years. The campcreek location is closer to me so I had my chart and files transferred to this location, BAD MISTAKE!!!
I usually wear acuvue II contact lenses and have been for the past 7 years. My prescription and vision has been the same after every eye exam. After my eye exam at this location last summer, the optometrist suggested I try a new version of acuvue called oasys, which is twice as much as the usual lenses that I wear. I purchased these lenses anyway and thought maybe they would be worth the extra charge, WRONG AGAIN!!! Normally I can go from one eye exam to another (which is 1yr) and use only 2 boxes between the use of my glasses. At this point I still have 2 month to go before my next eye exam and I have went though 3 boxes already of these oasys lenses. I went back to the campcreek location to order my forth box and ask if I could just have the acuvue II lenses instead because the oasys are not working for me, they cost twice as much and doesn’t last long at all. The optometrist stated I would have to pay for another eye exam at $ 99 before I could order the very same contact lenses that I have been wearing for the past 7 years prior to her suggesting the worthless oasys. Now keep in mind, it hasn’t been a year since my last exam and my chart has 7 years of the very same prescription with the same acuvue II lenses purchased, yet she want me to pay for another eye exam to get the exact same lenses. I was LIVID, becasue in reality she suggested a more expense lense to me in the first place after I paid $ 99 for an eye exam and now she wants me to pay another $ 99 to get the exact same prescription and lense, sounds like she just trying to get over. Now I’m not an optometrist but I thought the purpose of an eye exam was to get your B. C and vision presription, but she makes it seem that her eye exams are for what maufacturer of lenses will work best for her patients. WHO DOES THAT!!! What a Rip Off!!!