Print MD

Brace yourself — I’m going to try to make printer repairs sound cool.
We’ve all experienced the frustration of a work or personal printer not working — so who do you call? PRINT MD!
I was referred here by a friend in the nonprofit world when my work printer began dying a slow and painful death. She said they had special rates and programs for nonprofits so we gave them a try.
Great experience from start to finish with Dean. He listened intently during the consultation and asked lots of questions when hands-​on with the printer, came onsite with a supply of used replacement parts, was professional and communicative, and had a solid understanding of both the mechanics of the printer itself and the corresponding computer and network settings. The office managers I coordinated with over the phone were also very professional.
After a few rounds of troubleshooting, it turned out that the part we needed cost more than we paid for the printer used… go figure. And our main office printer became eligible for a sweet upgrade. Sweet! In lieu of paying our final bill, we donated the printer to Print MD to be used for parts for another nonprofits. We were happy, they were happy, and we got to pay it forward.
They also offer good deals on buying toner, in addition to repairs and parts. Give ‘em a try! Easy to work with, accommodating with schedules, willing to go the extra mile, and understanding about a nonprofits needs and challenges.
I dropped in this week to drop off some unused toner cartridges from the old printer. We felt great donating them knowing they’d be given a good home at another nonprofit.