Applebee’s

Sat in the booth for about 15 minutes just for a drink order and were ignored by the server as he served everyone else around us. This is the third time we have had to walk out of applebees without getting our food. Maybe if they hired good servers, we might actually get to eat our dinner there once.

Food was ok. Not really worth the amount we spent. The French onion soup did not have cheese over the whole bowl, just a big glob in the middle. Rib eye was good. The brisket nachos — I git chicken instead — was sub par. The presentation was beautiful but not enough cheese and the dish was WAY too small. Food kept falling off no matter how hard you tried.

Fast prompt service, great food! I was scared because if previous reviews but it was delicious :)

Applebee’s, one day you’ll get your sh*t together. One day.
I wouldn’t go as far to say that I ever loved Applebee’s, but it used to be a neutral experience and that’s all I really ever needed. Never bad, never amazing… just somewhere happily in the middle. It was enough that if I just wanted to hang out with some friends and grab some apps this was an okay choice. Any Applebee’s for that matter. I have yet to find an Applebee’s in El Paso that lives up to it’s old habitually ordinary experience.
Five or six years ago, coming to this specific Applebee’s was normal. Nothing unexpected. No complaints. Fast forward to a few months ago, we ended up walking out after a hostess didn’t seat us for nearly 30 minutes even though there were multiple tables open and not a single table that hadn’t already ordered. Interesting.
A few weeks ago we went again thinking okay maybe it was just a fluke of an experience. Nope, we waited a good 10 minutes for a hostess to magically appear and at least greet us before I just threw my hands up in exasperation, grabbed menus, and seated us. Yes, I did what someone is paid to do because even though multiple employees briskly walked past us and I did in fact see the two hostesses sitting in a booth towards the back laughing and talking with the manager (yes, BOTH of the hostesses were horsing around… great thought manager), no one ever acknowledged us. Wowza. It’s all very strange to me because even though a hostess never told the waiter that we had been seated, a waiter came over (kind of debunks everything the manager tried to say on our previous trip, but whatever… there aren’t enough words to even begin to try telling that story).
What would’ve been an otherwise 1 star rating was saved by the simple fact that the waiters seem to be aware that their money is dependent on the customer having a good experience so they are the only saving grace. But seriously the managers are a joke and are some of the worse in the business I’ve ever seen. Please Applebee’s, retrain your managers!

The only reason I’m giving this place 1 star is that there are TVs present and working. The service was very poor and the food was just as bad, if not worse. There was only one bartender for 10 people sitting at the bar so it wasn’t the tender’s 100% fault. I order the SIZZLING bourbon chicken and shrimp and it was by no means sizzling. There was also very little shrimp and a TON of onions. I basically just paid $ 14 for onions and a side of chicken. My friend ordered a burger and fries and her fries were cold. Our food was obviously waiting to be picked up for awhile.
Overall I would 100% most definitely not come back here.

I have eaten here a couple of times because it is close to home and found it average. Sad to say tonight will probably be my last time eating here. My husband was craving ribs. They were advertising the ribs on tv which looked good. He ordered ½ rack and got five ribs the size of his little finger, with NO meat on them. What a disappointment. And for the $ 14 we paid for them was a crime. Next time he has a rib craving it is off to Famous Dave’s or Rudy’s. I had the chicken penne which was very heavy with barely any chicken. Oh well, it is good enough for apps and a beer at the bar I guess but not if you are looking for something more.

I love this location. The menu is a big selection. The atmosphere is lovely. I would recomend my family and friends here.

Since the new menu has been introduced, this place has gotten significantly better! Before, the service and food was not very good, but both have improved greatly. The new menu has many more options for people on a calorie limit, as well. Overall, my experience was very good.

This place is one of the worst on the west side. Where to start… The service is crap they have more important things to do then deal with the customer… Your food comes one way and one way only the cooks make zero effort to accommodate if you complain the manager informs you it was the cooks fault… No meal replacement no comp. just the satisfaction that you where right in it being the cooks fault. Don’t waste your time and money here. This place is a joke and stands for everything wrong with restaurants.