Never had an issue here. Food is quick, people are very kind, and they’ve given me free doughnuts a couple times. If there’s anything that softens me up(literally), it’s a free doughnut. I always ask if the coffee is fresh, and if it isn’t they’ll dump the old and make you a fresh pot. I’d ask, especially when buying decaf in the morning, as it sometimes sits for a bit.
Maggie W.
Évaluation du lieu : 3 Port Washington, WI
My kids love this DD. They have sprinkle munchkins occasionally so that is a big deal. Most of the time, the drive thru staff is very pleasant. I give it 3 instead of 4 as they are out of donuts quite a bit(no vanilla Long Johns?)
Jodi P.
Évaluation du lieu : 1 Elburn, IL
Very rude drive thru service… not friendly at all… I was friendly said hi and thank you… at the window she didn’t say a word to me no smile or anything… she angrily gave me my food practically throwing at me… I will not go back
Marie A.
Évaluation du lieu : 5 Elburn, IL
This is the only Dunkin Donuts I’ll go to. They are consistently good, friendly staff, and the best tasting lattes. Not sure if they do something different but at other local locations the latte tastes weak. Also, I tend to order pretty complicated orders(3 picky kids, a carb free husband) and they always get everything right(unlike other locations). Also, for some reason the donuts are better at this location too! Don’t waste your time or money at the other local DDs! This one’s the best.
Nelly S.
Évaluation du lieu : 2 Elburn, IL
The location is great especially for the small town of Elburn! The food is always good and comes out fast for the drive thru. It seems every time I go here that the employees working the drive thru can’t speak clearly or understand what you’re saying! You have repeat yourself multiple times. Also I’ve never been repeated my order or given my total before I get to the window. I would like to see better communication and friendliness from the employees here. They don’t greet you or even smile for that matter and personally that’s part of dealing with customers. Hopefully this improves!
Caroline M.
Évaluation du lieu : 5 Aurora, IL
Interesting parking lot/drive thru right in front of of Jewel. But it’s exactly what Elburn has been needing for a while. They have their sit down coffee shop(which is also new) and now there’s a coffee shop with a drive thru. My husband and I sent through the drive thru and they were quick and friendly. I will say my cappuccino tasted a little burnt, but otherwise it was good. It’s not my first choice for coffee, since I don’t often drive through this way. Otherwise, great location and great addition to Elburn.