Smashburger

GREAT! This place is amazing. The staff is super friendly and helpful. Any questions you have about the company or their burgers they know the answer too. The staff I’ve spoken to is always proud of the quality of their food. Everything is organic and tastes delicious. And the food ready on the table very quickly. By the time your done filling your drink and you go to sit down your food is waiting for you. And that’s thanks to their techniques. Ask next time you’ll be impressed. Place is too good to pass up. This is a must try:)

Smash burger, I always debate rather to go to potbellys or this place… I gave this place a try.
Customer service was very attentive and friendly. They also helped me with the menu, answered any questions I had. A red head and a feminine male.
I ordered the Baja spicy chicken sandwhich, with CRISPY chicken. Holy smokes, crispy chicken was super good. I crave it all the time now. It is spicy! I would probably order the sauce on the side. (I can handle spicy, this was a bit over the t)
I got a free order of fries, they were mouth watering. I love that they have honest organic tea for a drink option.
I’ve also had their shake, peanut something… Ohhhh it was good.
Will probably come here again for that delicious crispy spicy Baja chicken sandwich. Heck yes

Delicious food, the staff was great and the place was clean. That’s all I ask for in a fast food place. Keep up the good work!

Service is a complete joke. I had to go up to their counter window, demand my food, then bring it over to my table item by item myself. Not that Smashburger itself is all that, but by those standards this place gets an F.

This is my second visit here. I had the Jalapeño Baja Crispy Chicken sandwich it was delicious. My bun ended up getting soft and breaking up by the time I got to the last quarter of the sandwich. The Smash Fries have a nice garlic type of taste. I would recommend this place

The cashier refused to make my kids a shake even though there were dirty shake glasses all over the restaurant and I could hear the cook in the back cursing as our food was being made. He locked the door at 9:30 and started cleaning around our table. It was a very uncomfortable experience for my entire family. We usually come two or three times in a week but I haven’t seen this employee until recently and I don’t like my kids and wife being intimidated by a 6-​foot black kid with an attitude problem.

Good burgers and fries. The shakes here are outstanding! I’ve never waited too long for food either. The staff is courteous and attentive. A great quick lunch spot!

I drive way too far out of my way to visit this particular location.
Really impressed with the hamburgers — always done just right. The style of fries are not my favorite in the world but I’m not sure I’ve ever left any in the basket when I’m done with lunch.
Always pretty clean and the employees are consistently polite and out going.

I do love me some smashburger. You could say that I’m addicted to their spinach and goat cheese salad with chicken. Yummy and delicious! The burgers are a winner with my family. Try it, you’ll like it.

I love having Smashburger so close to my office. This is one of my favorite lunch places to go to. It’s reasonably priced the food is definitely made fresh and I’ve always been very happy with what I have ordered.
You definitely have to try the jalapeño burger if you like spicy with a vest and a kick the fries are amazing I cannot say enough about smashburger. I just wish that they would open up one over in Addison by my house. Then I would definitely have to go to the gym to three times a day.

Still delicious and quite fast. Not their fault that we came in after a group of four older diners who apparently had never been to a place where you can create your own burger. It took the four of them a good ten minutes just to order. We stepped-​up and were done in under a minute. I went back to my black bean burger, getting pickle, mayo and lettuce and some regular fries. Husband had a burger with cheddar and other non-​veggie toppings and fried pickles. I really enjoy the fries — not too thin, not too thick and perfectly crispy. Burger was delicious — even if my husband was appalled that I was not eating meat. I think next time I will get some avocado on it.

Food is great, but the management consistently under staffs the restaurant. I’ve been here several times and saw people waiting with their food to go before anyone begins to make their shakes to go. Food’s getting cold!

I’m not a fan of the smashfries. In terms of fries I would rate waffle, crinkle cut, and steak fries higher than the semi-​shoe string ones they serve. However, they do have sweet potato fries and they’re pretty good. As for the burger, it’s good but no better than Meatheads. If I was going for a quick burger that’s where I would go. And, for some reason this Smashburger doesn’t have the pop machine with the options like the one out on Butterfield near Danada Square. However, the Meatheads does. Lots of burger competition in town!
As of this writing there are ninety-​six restaurants in Elmhurst. I plan on eating at, and reviewing, every one. Follow me on Unilocal

I could eat here everyday.
The staff is seriously so friendly! And their food is just yum! I had the smash fries and the burger with mushrooms in it. Then I went back a few days later and had the California (I think) burger with chicken instead of beef. That was also amazing!
If you come here and don’t try the smash fries, you are crazy and just need to hop on over to McDonalds. Seriously, try their fries!

Well where to start. Walked in and it was just after lunch and the place was still busy. It was clean, bright and inviting. Was in a strip mall but in mall area.
Menu was easy to read and understand for a quick serve restaurant. General manager took and delivered my order. Ordered veggie fries, smash fries and BBQ bacon burger. Sides were hot and fresh, just the way I like them. Burger was good, just nothing special. I just happen to like BBQ bacon burgers. Next time I’ll try something else.
Place was clean and kept. Bet you can’t tell I have worked in food service all my life.
I would love to see this concept come to Madison. Just be very careful on where you put them.
Can’t wait to stop again.

We had coupons from the Unilocal event so we moseyed on up here to use them. I like their burgers, but I am kind of a traditional burger guy so I just get the classic. Their fries are good also, but again, I am a purist, I just like traditional fries so I am probably not their ideal client.
I would definitely come again and eat their burgers and fries happily but not the shakes. Although the shakes we tried at the event were quite flavorful, the strawberry shake I had on my return visit was bland and disappointing.
Service here was stellar, very personable and caring. I hope they are paying their staff well because they are great.

It wasn’t my first time at Smashburger, but it was my first time at this location. The burgers at Smashburger are uniquely theirs because of the way they prepare them. They smash the sh*t out of them so that the juices are all locked in. I don’t really know how that translates, but it was printed on their wrappers so I’m going with it.
I got the Windy City burger — which had that ooey gooey sharp cheese, fried onions, tomato, lettuce and spicy mustard (which I asked for on the side) on a fresh pretzel roll. I’m a mayo girl so yes this was weird for me to instinctively order one of the few options without it. This was also my first time trying to eat a freaking pretzel roll since getting braces and it absolutely sucked. The Windy City is not braces friendly unless you cut it up into small pieces and throw it in the back of your mouth. Otherwise I was panicking that I was going to break a bracket through the whole thing. Was it worth it? Oh yeah. The burger was divine and it was dripping in grease. Friendly for arteries or braces? Hell no. Friendly for every part of me that loves greasy food? Hell yeah.
Girl that waited on us was nice. There was also a girl cleaning the patio outside and she made sure to stop cleaning to say Hi and Bye. I love great service even if it is accompanying a heart attack.
Oh yeah, getting in and outta here at lunch time sucks if you’re trying to go left. Good luck with that as there are a bunch of No Left signs. You CAN however go toward the side that’s residential and escape out that way.

Oh Smashburger. I remember when they first started coming around. As a matter of fact, my first Unilocal Elite event was at a Smashburger in Geneva. At the time I thought that their burgers could become a hit.
Then came a Smashburger in Elmhurst. Thanks to an Elite Event, I got to try all the burgers on the menu. Sounds pretty fat, doesn’t it? lol After that night, I went back 3 times the same week. Yes, three times. Please note that I did not even use the $ 5 gift certificate I received at that event. I kept forgetting it. FML =)
I finally had full sized burgers: the Windy City once, the Classic another tiime and the third time I had the All American. Yup… all the same week. I can’t help it, they are just soooo good. Ask my brother, he went with me.
Then, after that, I’ve gone back hundreds of times. Their burgers kept bringing me back. Not to mention their veggie frittes, or their onion rings, or their smash fries, or their sweet potato fries, or… wait, I could just go on forever so I think it’s best everyone checks them out.
Courteous staff and a clean facility. Smashburger DID become a hit. Really, I think everyone should go, and invite me. =)

We were introduced to Smashburger at a terrific Unilocal event. I was overwhelmed with the wonderfulness, a return visit was in order. And the coupons for free burgers just sweetened the deal!
I had the mushroom/​swiss burger which was even better than the first time I tried it. It is juicy, just the right greasy and the regular size is perfect. I tried the green tea from their iced tea bar, which is a terrific feature. It is sweetened which kindof negates the healthiness of the green tea but pretty tasty. I plan to try the other two on my next visits. My husband agreed to split the fries against his better judgement. He ordered the regular fries even though I really wanted the smash fries. Surprise, we got the smash fries. Ha ha and YUM!
I also talked my husband into splitting the shake so he got to choose the flavor and he chose strawberry. They split the shake into two cute glasses which was a huge plus. But the shake was pretty bland, it tasted like vanilla ice cream to me. It wasn’t worth the calories as there was no flavor burst, no real strawberry taste.
I would definitely come back and try more fun toppings but I would be hesitant to try another shake. Which, when I think of it, is probably a good thing!

So I finally went with the hubby on Sunday night around 9pm to this burger place. It was a nice place right in a newly built mini-​strip mall, so they had plenty of parking for us.
When we checked out the menu, there were so many options to choose from (what type of meat, toppings, and different buns): a single or double burger patty, chicken, veggie burger, and salads. All options you can also build your own or pick their signature items. They even have hot dogs! So I can’t say this is only a burger joynt. It kind of reminded me of Meatheads (the other burger place-​so many choices and toppings to choose from).
We played it safe and tried their All American with cheese burger and their IL state burger the Windy City (I noticed on their website that if you choose a different state, they have a special «state» burger). Both burgers were a pretty good size, the burger patty reminded me of Culvers made on a flat top with a bit of a crust and not a perfect circle, but it’s thicker.
We also ordered their sweet potato fries and smashfries. Not too bad, but wish it was a bit thicker cut fries… shoe string fries sometimes get over cooked and become too crispy.

They also serve bottled beer there too and asked my hubby if he wanted a frosted mug, kewl. I also like that they have options of different kind of iced teas (red-​caffeine free, green-​slight caffeine, black-​caffeine like coffee). I tried the Red tea, it was sweet not too bad if you like «sweet tea».
The cashier was nice, she explained what they offered as it was our first time there. She gave us a number and you find your seat so they will bring your food to you. The host came to us and ask how was everything, they even gave us a small box so that we can bring home the rest of our fries to munch on later.

I’ve tried Five Guys (not a fan-​Schaumburg), Tom n Eddies (pretty good size-​Yorktown mall), DMK (healthy type small size burgers-​Lombard), and Meatheads (pretty good size-​Street of Woodfield).
I would compare Smashburger with Meatheads and Culvers. Location wise is much closer to me so I know we’ll be going here more often.
I would recommend to check out their menu online as I will so next time I’ll visit, I’ll be a bit more prepared of what I want.